Overall sentiment across the reviews for Tallmadge Health and Rehab is highly mixed, with strong polarization between glowing praise and intense criticism. A substantial number of reviewers highlight extremely compassionate, professional, and attentive caregivers who made a meaningful difference for residents — several staff members are named specifically (Carline, Montana, Bernadine, Ty, Judy, Tonya, Ally, Gayla, Maria, Sara) and described as going above and beyond. Many patients and families report excellent short-term rehabilitation outcomes, effective physical and speech therapy, private comfortable rooms, regular housekeeping, and a clean, modern facility that feels like home. Multiple reviewers explicitly recommend the facility for rehab stays and commend the administration and front-desk staff for being helpful and responsive in those instances.
However, an equally large set of reviews documents recurrent operational problems that materially affected resident care. The most consistent negative theme is understaffing and high staff turnover; these staffing shortages are linked to long wait times for call lights, delays in bathroom assistance, soiled briefs left for extended periods, and overworked aides and nurses. Several reviewers describe medication management issues, including delays in insulin administration and other medication timing problems that resulted in adverse events like blood sugar spikes. Communication breakdowns between nursing staff, administration, and physicians are also frequently cited, contributing to care errors and family frustration.
Cleanliness and infection-control issues present a mixed picture. Many reviews praise the building as new, clean, and well-kept, while other accounts allege serious lapses: rooms with ants, used gloves and masks left out, stained sheets, crumbs, and soiled items left exposed. Supply shortages (e.g., lack of clean linens or washcloths) appeared in multiple reviews and were sometimes tied to staffing and inventory management problems. These contradictions suggest that housekeeping and supply reliability may vary significantly shift-to-shift or unit-to-unit.
Clinical services show a similarly mixed pattern. Therapy departments receive frequent praise for helping residents regain mobility and return home, and several reviewers explicitly mention successful rehab outcomes. Conversely, some families report that PT/OT were neglected due to staffing or scheduling issues, leading to decline for some patients. Food quality is also inconsistent across reports: several reviewers find meals good or customizable and praise kitchen cleanliness, while others report meals heavy in starch and not suited for diabetic residents. Activities and transportation also appear limited in some accounts — reviewers mention few outings and only a small van for trips.
Leadership and administration are other areas of divergence. Many reviewers commend administrators for resolving concerns, being accommodating, and providing compassionate guidance. Others assert that management is unresponsive, treats feedback as confrontational, and lacks accountability, including critiques of HR and the Director of Nursing. These differences may reflect uneven experiences across families or changes in leadership/staff over time. Notably, several serious safety and quality incidents are reported (feeding-tube errors, dialysis order mix-ups, misplaced hearing aids, wounds not changed daily, toilets backed up, patients left in soiled conditions), which heighten concern about systemic process controls and supervision in some cases.
In summary, Tallmadge Health and Rehab presents as a modern, attractive facility with many dedicated, compassionate caregivers and a strong rehabilitation program — attributes that lead many families to recommend it highly. At the same time, recurring reports of understaffing, inconsistent caregiving, medication and hygiene lapses, supply shortages, and uneven management responsiveness are substantial enough to form a pattern of risk for certain residents. Prospective residents and families should weigh the facility’s strong rehab capabilities and instances of exceptional staff against the documented variability in day-to-day care. If considering placement, ask specific questions about current staffing levels, medication administration protocols, housekeeping schedules, and leadership responsiveness; try to speak with recent family contacts and request to observe day-shift operations to assess whether the positive attributes or the concerning patterns better reflect the facility’s present state.
