Glass City Healthcare

    4293 Monroe St, Toledo, OH, 43606
    3.4 · 20 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Neglectful care, some compassionate staff

    I had a mixed but mostly negative experience at this senior living facility. Staff negligence and poor coordination - oxygen not provided, transport not scheduled, long waits for Tylenol, laundry and missing clothes (cami, sweatpants, underwear), mold/mildew in the room, and inconsistent/cold or wrong food - undermined care. That said, several nurses and aides were very caring (Herlinda, Monique, Chris stood out), PT/OT were effective and my aunt walked after back surgery, pain management and some dietary support helped, and the building was clean with staff who tried to resolve issues. I appreciate the exceptional individuals, but overall care quality, dignity, and reliability were below my expectations and I have concerns about disrespect and possible bias.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.40 · 20 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.4
    • Meals

      2.0
    • Amenities

      3.4
    • Value

      3.4

    Location

    Map showing location of Glass City Healthcare

    About Glass City Healthcare

    Glass City Healthcare sits at 4293 Monroe St in Toledo, Ohio, and offers a lot of different care choices for older adults, covering everything from independent living and assisted living to nursing home care, memory care, and skilled home health care right in your own house, and you find names like Majestic Care, The Laurels of Toledo, Arbors At Sylvania, and Merit House Senior Community tied to the place, along with things like Glass City Spine & Rehab and ProCare Accident & Injury Center for those needing more focused rehabilitation or chiropractic treatment after an injury or surgery, and Promedica Senior Care bringing even more specialized support. People who live there can get short-term or long-term care, whether that's help with getting dressed, bathing, meals, or taking medicine, and there's extra physical therapy, occupational therapy, speech therapy, wound care, and cardiac recovery in case someone's health changes. Those with memory problems like Alzheimer's get support in a secure area with 24-hour care, memory programs, and special activities, and caregivers get some relief from the respite care when needed.

    Folks who want a more active, independent lifestyle can pick from maintenance-free living with private rooms or shared spaces, kitchens or kitchenettes, private bathrooms, and easy access to things like the beauty salon, a spa room, arts and crafts places, a library, walking paths, a computer center, a dining room with restaurant-style meals, and a fitness room. The staff offers 12-16 hour nursing care, a 24-hour call system so someone's always checking on people, and specialized care for non-ambulatory seniors. The community arranges transportation, has guest parking, Wi-Fi, safety systems, and even takes care of housekeeping, laundry, meal prep, and maintenance, with both private and semi-private rooms-costing between $6,000 and $11,000 a month depending on the choice.

    Social life gets a boost with group activities, planned day trips, arts, wellness programs, and education classes. Meals get served to suit dietary needs, including diabetes. Family caregivers get support with information about finances, veterans' benefits, and insurance. The facility's near parks, pharmacies, and healthcare like the University of Toledo Medical Center and Dr. Paul Wilson, DO, so getting to appointments or enjoying outdoor spaces comes easy. The place earned an A+ rating from the BBB and has that accreditation too. Glass City Healthcare doesn't allow pets. Long-term care, hospice, and even temporary respite stays get offered for folks and families who need some time or tough support, and they take long-term care insurance. The goal stays clear-keeping everyone as comfortable and safe as possible, no matter why someone's there or how much help they need.

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