Hearth and Home Urbana

    1579 E State Route 29, Urbana, OH, 43078
    4.0 · 11 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    4.0

    Kind staff, occasional issues, pricey

    I appreciate the kind, caring staff, excellent nursing and resident assistants, homey atmosphere, good meals and activities. My concerns: aggressive high-pressure sales, occasional room cleanliness issues, management turnover and inconsistent staff dedication - it can feel overpriced. Overall I'm glad to be here but would advise touring and asking about staffing before deciding.

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    Amenities

    4.00 · 11 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.2
    • Meals

      3.3
    • Amenities

      5.0
    • Value

      3.7

    Location

    Map showing location of Hearth and Home Urbana

    About Hearth and Home Urbana

    Hearth and Home at Urbana has been serving seniors for about 17 years over on East State Route 29, right near Mercy Health - Urbana Hospital and grocery stores like Kroger and Walmart, which helps when someone needs to get out or pick up something. This place has both assisted living and memory care, so folks can get the help they need for things like bathing, dressing, taking their medicine, and moving from one place to another, and if their needs get heavier, they don't have to move somewhere else because Hearth and Home handles light, medium, or heavy care. There's a special section for memory care in a separate building, and they use things like bracelets that alert staff so residents won't wander off and get lost, which is important if someone's got dementia or Alzheimer's, and there's supervision around the clock with nurses always there and a doctor on call, so no one's left alone in an emergency, and that goes for behavioral care too, for folks who might have trouble with behavior or might try to leave.

    The community's managed by Ms. Patty Manley, and the staff stays available and awake day and night, always ready to help with incontinence care, diabetic needs like giving insulin or doing blood sugar checks, using mechanical lifts for people who can't walk, and even handling special diets like kosher, vegetarian, or allergy-sensitive meal plans, and there are no fees just to move in except the regular monthly fees which are $2500 for a studio and $3000 for a one-bedroom. Hearth and Home offers weekly outings, devotional activities, educational lectures, seniorcise exercise, stretching, Wii Bowling, and even wine tasting for those who wish to participate, plus there's a sunroom, a fire to sit by with a book, paved walking paths for fresh air, and a garden; they allow pets like dogs and cats, too.

    The dining room serves meals all day, including home-cooked, farmer-style breakfasts made to order, and there's room service, anytime dining, and snacks for when someone can't keep to a schedule, and social rooms like a library, arts room, beautician, and common areas inside and out give space for movie nights, Bible studies, Sunday worship, or just relaxing with friends, not to mention a resident-run activities program and plenty of daily interests, so folks can stay active and social. Residents can park their cars if they still drive, and they get complimentary transportation for appointments or shopping if they need, laundry and house-keeping are taken care of, and a team helps with move-in or anything else that comes up. Outside, there's a policy that allows smoking but only in set areas. The emergency systems and the secured, purpose-built design give families peace of mind that folks are watched over and supported as they age in place. The place takes private pay and veterans' benefits, Social Security, and some commercial insurance.

    Now, Hearth and Home at Urbana doesn't have BBB accreditation, but it keeps a strong presence on social media with pages on LinkedIn and Facebook. The staff offer both hospice and respite services for those times when families need short-term help, and the "Season of Dreams" program aims to provide meaningful experiences for the residents, kind of like a wish program. Altogether, this is a community where people help each other, folks can age in place even as their needs change, and there's attention to the little details, so seniors can live with care, comfort, and dignity.

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