Skilled Healthcare of Waterville

    8885 Browning Dr, Waterville, OH, 43566
    2.7 · 58 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Great therapy but otherwise unsafe

    I placed my mom here for rehab - therapy helped her tremendously and Activities Director Sam was caring and energetic. But nursing care was terrible and inconsistent: agency nurses seemed indifferent, only a couple of staff actually cared, no nametags, poor hand hygiene, and staff often in street clothes. They ignored an urgent hospital transfer, discharge planning was minimal, and my relative was left bedridden, at risk of infection/bedsores and falls (no bed rails, poor night lighting). Phones and the call system frequently didn't work, responsiveness was awful, management was rude and obstructive, and ownership changes added chaos. The building can look clean and some staff are kind, breakfast/lunch were okay, but dinners were often inedible and parts of the facility were filthy. Overall: great therapy, otherwise unsafe and poorly run - I would not recommend and think regulators should investigate.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.74 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.6
    • Staff

      2.0
    • Meals

      3.2
    • Amenities

      1.2
    • Value

      1.0

    Location

    Map showing location of Skilled Healthcare of Waterville

    About Skilled Healthcare of Waterville

    Skilled Healthcare of Waterville, operated by Ayden Healthcare of Waterville in Ohio, sits about 2.4 miles outside the small town of Waterville, in a quiet setting with open outdoor areas, where folks can walk the paths, garden, or just enjoy some air. It's a private nursing home that offers assisted living, skilled nursing, and memory care for those with Alzheimer's or dementia, and they have both short-term and long-term care. Residents can pick from studio or suite layouts, each with private bathrooms, air conditioning, cable TV, kitchenettes, telephones, Wi-Fi, and modern furnishings. There's a small library, activity and movie rooms, a garden, a fitness room, a game room, a spa and wellness room, a beauty salon, and plenty of places to gather inside and out, as well as community programs for music, art, and scheduled daily activities. Folks can eat in the restaurant-style dining room, have food brought to their room, or eat together in the common dining area, and a professional chef prepares meals that can fit special diets, including for allergies or diabetes.

    The staff provides 24/7 nursing care and offers help with bathing, dressing, transfers between bed and chair, and other daily living needs, along with wound care, medication management, and physical, occupational, speech, and respiratory therapy. There's a special focus on skilled nursing care, memory support, rehabilitation, and patients who need around-the-clock or palliative support, and they welcome people who use Medicaid or Medicare for payment. The building has enhanced safety features, including an alarm system, and a 24-hour call system to make sure residents can get help quickly if they need it, even for folks who can't walk and need non-ambulatory care. Laundry, housekeeping, linen service, move-in help, and concierge support are included, and transportation and parking are arranged for residents to get to appointments or join local events. The Wi-Fi, cable, and phone lines help people stay connected, and there's always something happening, with both resident-run and staff-organized activities to help folks stay active and involved.

    Folks can stop by to see the place for themselves, and there's a focus on compassionate, patient-centered care, but the place is not perfect, since the Centers for Medicare & Medicaid Services give it a 2-star rating-making it the fourth out of four facilities in Waterville. Still, it's known for its dedicated staff and full range of services for people who need a lot of care, including those who need memory care, long-term nursing, or rehabilitation after a hospital stay. The idea is to create a safe, structured, and supportive home where people can feel comfortable, cared for, and engaged as much as possible.

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