Genesis Health Care - West Bay Center

    27601 Westchester Pkwy, Westlake, OH, 44145
    4.4 · 74 reviews
    • Assisted living
    • Memory care
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.41 · 74 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.8
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      4.4

    Location

    Map showing location of Genesis Health Care - West Bay Center

    About Genesis Health Care - West Bay Center

    Genesis Health Care - West Bay Center in Westlake, OH, serves seniors with a range of care options, and you'll find they're ready to help people needing independent living, assisted living, skilled nursing, and memory care, so folks can get the right kind of help as their needs change over time, and the place takes in residents who need short stays for recovery or rehabilitation, as well as people looking for long-term care. The facility offers suite-style rooms for assisted living, memory care, and skilled nursing, and residents get private bathrooms, kitchenettes, cable TV, air-conditioning, telephones, and Wi-Fi, plus regular housecleaning and linen service, so it keeps things comfortable for all kinds of daily living situations, and you'll see the dining takes place in a restaurant-style setting with meals planned for all sorts of dietary needs, like diabetes or allergies, and a professional chef handles the food. West Bay Center supports people with Alzheimer's and other memory issues, with secure housing and daily programs meant to support memory and safety, and they have round-the-clock supervision along with nursing care, so families can know their loved ones are watched over. For medical support, nursing staff and a full clinical team including nurse practitioners, physician assistants, therapists, dietitians, and even case managers work together, and they've got specialized programs for heart health management, nutrition, and post-surgery care, and they do lab tests and EKGs whenever needed, while a consulting cardiologist, Dr. Crandell, does cardiology rounds, and for cardiac patients, the team keeps in touch after a resident goes home. The facility gives physical, occupational, and speech therapy, along with wound care and other medical services, so people can recover or stabilize after an illness or hospital stay, and they've also got special suites for rehabilitation with equipment to help folks get back on their feet.

    The center's community spaces include things like a computer center, fitness room, game and activity rooms, garden, library, movie theater, wellness center, and walking paths, plus a spa and scheduled community activities, and seniors can take part in group outings or join in clubs and resident-run activities, so there's a mix of options for people who like to stay social or just get outside now and then. They provide transportation for non-medical reasons and help arrange rides as needed, and you'll see they've made safety a priority, with emergency alert systems and 24-hour nurse availability, so residents getting assistance with things like bathing, dressing, or medicine don't have to worry about being alone when they need help. On top of that, there's a podiatrist, a dentist, and a doctor on call, plus beauty and barber services, hospice and respite care, and support for both men and women, with amenities aimed at an easier lifestyle, and people can relax knowing the staff is there 12-16 hours a day for nursing, with supervision always available.

    West Bay Center stands out as a for-profit, corporation-owned facility with no deficiencies and a 5-star quality rating from Medicare, and in January 2024, they had 58 of their 140 beds open, which means they can often accept new residents fairly quickly, and residents or families are welcome to join councils to discuss or improve care. The staff really focus on stabilizing health and providing support through an interdisciplinary clinical team made up of nurses, therapists, social workers, dietitians, and recreation staff, so care stays coordinated and personal. The center takes Medicare, Medicaid, and many health insurances, which makes it possible for more families to access the services, and it's never about offering only one kind of help, since the center serves everybody from active, independent folks to seniors who need full medical and dementia care every day, so the comfort and support here stretch across all stages of aging.

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