Sprenger Health Care Smithville Western

    4110 E Smithville Western Rd, Wooster, OH, 44691
    3.6 · 44 reviews
    • Independent living
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Excellent therapy but understaffed, unsafe

    I had mixed feelings. The building is incredibly clean, therapy and activities are strong, and many nurses and aides were kind, skilled and attentive - a proactive director even fixed an initial oversight. However, the place is clearly understaffed and overwhelmed: long waits, missed meds, ignored call lights, and care lapses that led to hospitalization; management at times was rude/unprofessional (including DON Irene Reed) and dementia safety was concerning. Rooms and some equipment felt outdated, so despite excellent frontline staff I'd be cautious about recommending it.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.59 · 44 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      3.7
    • Meals

      2.5
    • Amenities

      3.3
    • Value

      4.0

    Location

    Map showing location of Sprenger Health Care Smithville Western

    About Sprenger Health Care Smithville Western

    Sprenger Health Care Smithville Western sits in a quiet countryside setting at 4110 E Smithville Western Rd, offering seniors a wide range of care options, like independent living, assisted living, memory care, skilled nursing, hospice, and respite care, all under one roof, and you'll find patio homes, private and semi-private rooms, and apartments with walk-out patios, large windows, and washers and dryers, some even overlooking the ponds and surrounding landscape, giving folks a bit of privacy and a homey place to sit and watch the seasons change. Part of the family-owned Sprenger Health Care network, this community has earned a 4-star nursing home rating from the Centers for Medicare & Medicaid Services and holds a community rating of 7.3 out of 10, the eighth highest in Wooster, so while it does pretty well, there's always a bit of room for improvement, and the place itself feels lived in and comfortable rather than fancy or stiff. The facility supports people with many different needs, from those wanting as much independence as possible to people needing help with daily activities like bathing, dressing, grooming, or managing their medicine, and there's extra care provided for folks with dementia or Alzheimer's, including a secured memory care unit and specialized therapy programs built to help reduce confusion and keep residents safe from wandering. There's a focus on helping every person keep as much independence as they can, with experienced medical staff, nurses, and home health aides working around the clock to tend to both physical and emotional needs, so someone's usually there when needed, and the staff has built a reputation for answering questions and keeping family in the loop.

    Smithville Western features rehabilitation and skilled nursing services with programs for short-term recovery and long-term support, offering therapy with BIODEX equipment, VitalStim therapy, and other aids like Sara Stedy and Hoyer lifts, with physical, occupational, and speech therapy available both in-house and outpatient, so people recovering from surgery or illness can usually get what they need without having to drive all over. Residents enjoy property amenities that help them feel comfortable, like a dining room with an elegant atmosphere, a fitness center, a salon/barber shop, housekeeping, game and activities rooms, and laundry services, plus they can use the library, social pub, putting green, billiards, and even go fishing or take a stroll on the walking trails when the weather's nice. There are safety features too, such as sprinkler systems, wide doors, handrails, and secure entry points-simple things meant to lower the risk of falls or injury, and folks get transportation for errands, doctor's visits, or planned community outings when they want to get out for bingo, live music, movies, church services, or just an ice cream social. Meals are provided on-site every day, and options for snacks, private dining, and even a social pub are there for folks who want a bit more variety. Care plans at Smithville Western are personalized, and services shift as needs change, whether someone needs just a bit of non-medical home care, help with daily routines, or more complex nursing and therapy.

    Memory care residents benefit from certified Music & Memory programming and dementia-specific activities, along with training tied to the Alzheimer's Association, and the environment is set up to be both comforting and secure, making life gentler for people with memory loss. Social, creative, and wellness activities-including arts and crafts, exercise classes, pet therapy, and group trips-help residents engage and keep busy, and there's care for both body and mind, with podiatry, wound care, medication management, and regular nurse practitioner visits available on-site. The Commons Independent Living area lets active seniors take advantage of amenities like the pool, fitness club, putting green, and guest parking while still having access to help if needed. Smithville Western provides both private and semi-private rooms, safe outdoor spaces and walking paths, and plenty of sitting places for quiet visits or watching birds. Over the years, the facility has gained a solid reputation for consistent support and care, and while some reviews are mixed, most note responsive staff and genuine efforts to make residents comfortable. Sprenger Health Care Smithville Western brings together many health and personal services in one spot for seniors in Wooster who want a secure, comfortable place with some room to enjoy the outdoors and a schedule of events to look forward to.

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