Helen Purcell/Shinnick Center

    1854 Norwood Blvd, Zanesville, OH, 43701
    4.8 · 6 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Staff treated us like family

    I'm so glad we chose this place. The staff treated us like family-kind, friendly, well-educated and always helpful-so we felt right at home. The facility is beautiful, well-maintained with ample amenities, residents seemed happy, and the lunches were delicious. It's #1 in Muskingum County for resident satisfaction; I highly recommend it.

    Pricing

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    Amenities

    4.83 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.8

    Pros

    • Kind, caring staff
    • Friendly staff
    • Staff treat residents like family
    • Helpful staff
    • Skilled, well-educated nursing staff
    • Homelike, welcoming atmosphere
    • Happy residents / high resident satisfaction
    • Excellent dining (great lunch, delicious food)
    • Well-maintained, beautiful facility
    • Ample amenities
    • Top-rated / #1 in Muskingum County (Ohio Dept. of Aging survey)
    • Highly recommended by reviewers
    • No reported issues from reviewers

    Cons

    • No negative aspects mentioned in the provided reviews
    • Limited critical feedback available (potential positive reporting bias)

    Summary review

    Overall sentiment in the provided review summaries for Helen Purcell/Shinnick Center is strongly positive. Reviewers repeatedly emphasize the kindness, friendliness, and helpfulness of the staff, and several comments note that staff treat residents "like family." Nursing staff are described as kind and well educated, which supports an impression of competent, compassionate clinical care. The facility is also identified as top-rated for resident satisfaction and #1 in Muskingum County according to an Ohio Department of Aging survey, reinforcing the perception of high quality from an external metric as well as from individual reviewers.

    Staff and care quality are the most prominent themes. Multiple summaries use phrases such as "best staff," "kind nursing staff," and "helpful," suggesting consistent positive interactions between staff and residents or families. The repeated characterization of staff treating residents like family implies a warm, personalized caregiving approach rather than a solely transactional relationship. The mention that nursing staff are "well educated" lends specificity to the quality-of-care claim by indicating competency, not just kindness.

    Facility and amenities are another strong positive. Reviewers describe the center as "well maintained" and "beautiful," and they note that it has "ample amenities." These comments suggest a pleasant physical environment and a range of onsite resources for residents. Dining also receives explicit praise — "great lunch" and "delicious food" appear in the summaries — indicating that meals are a noticeable strength and contribute to resident satisfaction.

    Management and outcomes are implied to be effective. The facility's high ranking on the Ohio Department of Aging resident satisfaction survey and reviewers' comments of "no issues" and "highly recommended" point to consistent administrative performance and overall resident/family approval. There is no negative operational feedback in the summaries provided, and reviewers appear satisfied with both daily living and higher-level management.

    Notable patterns and caveats: the reviews are uniformly positive with no specific criticisms or areas for improvement mentioned, which itself is a pattern worth noting. While this unanimity supports a favorable overall impression, it also raises the possibility of limited or selectively positive reporting in the sample provided. The summaries do not include specifics about certain important dimensions such as medical staffing ratios, specialized care offerings (e.g., memory care), activity programming details, cost/fee transparency, or inspection/complaint history beyond the cited satisfaction ranking. For a fully informed decision, prospective residents or families should supplement these positive testimonials with a tour, questions about clinical capabilities and staffing levels, a review of recent inspection reports, and confirmation of services and costs.

    In summary, the available reviews present Helen Purcell/Shinnick Center as a well-maintained, amenity-rich facility with a warm, family-like staff culture, competent nursing care, and appealing dining — all reflected in high resident satisfaction and an externally reported top ranking. The absence of negative comments in these summaries is encouraging but should be balanced by direct verification of clinical and operational details that the reviews do not address.

    Location

    Map showing location of Helen Purcell/Shinnick Center

    About Helen Purcell/Shinnick Center

    Helen Purcell/Shinnick Center sits in a quiet neighborhood with lots of big, old trees and nice grounds that folks say are peaceful and relaxing, and this not-for-profit center cares for around 56 seniors each day, offering several types of living options like independent living, assisted living, memory care, and skilled nursing all under one roof. Residents can choose from studio, one-bedroom, or two-bedroom units, and all rooms can come furnished and include kitchenettes or full kitchens, cable TV, and regular housekeeping, plus there's on-call maintenance and safety features like sprinkler systems and a 24-hour call system in case someone needs help quickly.

    The staff is available around the clock, including licensed nurses ready for health needs and medication support, and residents who need a hand with dressing, bathing, eating, or moving around always get that assistance whenever needed, with options for 1-person transfers, help with showers, toileting, grooming, and daily chores, plus skilled nursing for those who are confined to bed or need wound care, and there's physical, occupational, and speech therapy services provided onsite. The Shinnick Center offers specialized memory care for folks living with dementia or Alzheimer's, making a safe, respectful, and calm space with programs and activities suited to memory support, and individual care plans are set up for each person depending on their specific needs.

    Meals get served three times a day with choices from a menu and snacks are always available, so if someone prefers Kosher, vegetarian, diabetic-friendly, or allergen-free food, there's always something they can eat, and guests can join residents for meals too. There's activities every day to keep both mind and body engaged, like group exercise, a gardening club, bingo nights, arts and crafts, game nights, music groups, and even movie nights, with options to attend church services and educational lectures right on the property-it's all laid out so people can get involved when they want to. Residents enjoy walking areas outdoors, an indoor fitness center, a beauty parlor/barbershop, arts and crafts areas, and a recreation room, with easy access to WiFi, cable, and laundry services; plus, washers and dryers are there for personal use if needed.

    Pets are welcome too-both resident pets and visiting animals-bringing a little comfort and joy to daily living, which a lot of people appreciate, and the grounds themselves are open for gardening, socializing, or quiet breaks. For those needing to get to appointments or nearby shops, transportation services-including free rides for residents-are part of the support offered. Onsite services cover everything from medication management, skilled nursing care, memory care training for staff, therapy, respite care, hospice care, and management of daily tasks, all coordinated with family communications, payment options, and move-in help to smooth the change from home. Tours and virtual visits are available for families wanting to look around first, and the center discusses entry fees, contracts, and care plans openly to help guide decisions.

    Helen Purcell/Shinnick Center is licensed by the state, operates independently as a nonprofit, and runs with the goal of keeping everyone as safe, comfortable, and supported as possible, providing a real sense of home and community for older adults at different stages of need.

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