St. Williams Care Center

    103 N Viola St, Milbank, SD, 57252
    1.6 · 5 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    1.0

    Understaffed facility causes safety concerns

    I've lived here over 20 years - the building is clean and for many years the care was excellent, which is why I stayed and trusted them. Lately it's seriously understaffed: staff ignore calls or respond late, residents are left crying, not helped with dressing or eating (food left out of reach), resulting in multiple falls, unexplained bruises, and reports of theft. I can't recommend it until staffing and safety improve.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    1.60 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.6
    • Value

      1.6

    Location

    Map showing location of St. Williams Care Center

    About St. Williams Care Center

    St William’s Care Center offers a warm and supportive environment designed to enhance the quality of life for its residents. This care center is dedicated to promoting dignity, comfort, and well-being through compassionate, personalized care. Residents are welcomed into a community that focuses on providing both medical and personal support tailored to individual needs. The care team is committed to cultivating a sense of belonging and reassurance, ensuring each person feels valued and secure.

    The daily experience at St William’s Care Center is characterized by attention to detail and an understanding of the unique requirements of every resident. Meals are thoughtfully prepared to address dietary needs and preferences, and comfortable accommodations are provided to make everyone feel at home. The facility is monitored and maintained to create a safe, clean, and peaceful space, allowing residents to relax and enjoy their time.

    St William’s Care Center leverages modern amenities and thoughtful practices to optimize each resident’s experience. By utilizing helpful technologies for both caregiving and administration, the center ensures that services are efficient and up-to-date. The atmosphere is designed to foster meaningful connections and activities, encouraging a vibrant social life and active participation in community happenings.

    With a focus on continual improvement, St William’s Care Center uses feedback and innovative tools to adapt services to the evolving needs of its residents. The blended approach of tradition, respect, and modern care methods creates a nurturing environment where individuals can thrive. From daily routines to special occasions, every aspect of life at the center is intended to promote well-being, connection, and peace of mind.

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