Philip Health Services

    503 W Pine St, Philip, SD, 57567
    4.2 · 5 reviews
    • Assisted living
    • Skilled nursing
    AnonymousCurrent/former resident
    5.0

    Friendly staff, knowledgeable doctor, relieved

    I came in after past horrible experiences with no pain relief; the nurses were friendly and remarkable and the doctor was knowledgeable and amazing. They were thorough-asked detailed questions, ordered tests, and took COVID precautions in a clean office-and delivered effective pain relief and successful rehabilitation. I'm satisfied with the diagnosis, impressed by the personable, excellent staff, and grateful.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.20 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.2
    • Amenities

      4.2
    • Value

      4.2

    Pros

    • Friendly, remarkable nursing staff
    • Knowledgeable and attentive physicians
    • Thorough evaluation and diagnostic testing
    • Staff demonstrate genuine concern for patient problems
    • Effective pain relief and management
    • Personable and supportive staff
    • High-quality, impressive care
    • Successful rehabilitation outcomes
    • Clean office facilities
    • COVID-19 protection measures implemented
    • Excellent service and overall treatment
    • Patients express gratitude and satisfaction

    Cons

    • Previous horrible experiences with other providers
    • Prior lack of pain relief from earlier care

    Summary review

    Overall sentiment across the reviews is strongly positive, with a consistent emphasis on excellent clinical care and compassionate, competent staff. Multiple reviewers explicitly praise the nursing team as remarkable and friendly, and describe the physicians as knowledgeable, attentive, and personable. Patients repeatedly note thorough questioning and appropriate diagnostic testing, indicating that clinicians take time to assess issues carefully rather than rush to conclusions. Several comments state that reviewers left satisfied with the diagnosis and with effective pain relief, which suggests both diagnostic accuracy and successful symptom management.

    Staff interactions are a dominant theme. Reviewers use words like "awesome," "amazing," and "personable" to describe not only the medical providers but the broader team. This suggests a strong culture of bedside manner and patient-centered communication. The combination of friendly nurses and attentive doctors appears to create a reassuring environment for patients, and repeated expressions of gratitude reinforce a perception of consistently positive interpersonal care.

    Facility- and safety-related remarks are also positive. The office is described as clean, and reviewers explicitly mention COVID-19 protection measures being in place. Those notes indicate attention to infection control and basic facility upkeep, which complements the clinical quality reported. There are no complaints about the physical environment in the supplied reviews; instead, cleanliness and safety practices are highlighted as part of the positive experience.

    Clinical outcomes and rehabilitation receive explicit praise. Several reviewers mention effective pain relief and successful rehabilitation, indicating that treatment plans are producing tangible, beneficial results. Given that multiple reviews contrast current positive experiences with prior negative ones, these outcomes appear to be particularly meaningful to patients who had struggled with unresolved pain before coming to this provider.

    The main concerns in the aggregated summaries relate not to Philip Health Services itself but to patients' prior experiences elsewhere: reviewers reference "past horrible experiences" and a "lack of pain relief in the past." These comments function more as a contrast that emphasizes the improvement under current care rather than pointing to deficits in the facility being reviewed. There are no recurring negative comments about staff responsiveness, wait times, costs, dining, activities, or management in the supplied summaries.

    Notably absent from the reviews are details about dining, recreational activities, or administrative/management practices beyond clinical interactions. If those areas are important to a prospective patient or family member, further targeted information or reviews would be needed because the current summaries focus tightly on clinical care, staff behavior, facility cleanliness, and infection control.

    In conclusion, the reviews portray a facility that delivers excellent, patient-centered clinical care with strong interpersonal skills among staff, tangible improvements in pain and rehabilitation outcomes, and a clean, safety-conscious environment. The only negatives mentioned relate to patients' previous experiences with other providers, which serves to highlight the contrast rather than indicate persistent problems at Philip Health Services. Overall, sentiment is highly favorable, emphasizing effective treatment, thorough diagnostic processes, and compassionate staff.

    Location

    Map showing location of Philip Health Services

    About Philip Health Services

    Philip Health Services gives a wide range of healthcare and senior services across several towns, so you'll find them in places like Rapid City, Hot Springs, Mitchell, and some locations in Wyoming, North Dakota, and Nebraska, which is handy for people who live in different areas around there, and they work around the clock, so you can get help any time, day or night. The care campus includes a trauma-receiving emergency room, a critical access hospital, nursing home care through Philip Nursing Home, and assisted living at Silverleaf Assisted Living Center and Scotchman Living Center, all of this helps older adults and people with disabilities get care for physical, emotional, and even spiritual needs in one place. There's the Hans P. Peterson Memorial Hospital linked to it too, plus clinics like Philip Clinic and Kadoka Clinic, so you don't have to go far for regular checkups or urgent care, and if you need a swing bed, they've got skilled swing beds for recovery in between hospital and home.

    They've got all sorts of medical care, from regular doctor visits to orthopedic urgent care and physical therapy, and there's a special Spine Center for folks with back and neck problems, which ties in with Black Hills Orthopedic & Spine Center and several physical therapy providers like ProMotion and Black Hills Surgical Hospital Physical Therapy. Dr. Clark Duchene is the orthopedic specialist who's part of their team, and they offer detailed resources on things like joint replacement, sports medicine, and caring for your hands, feet, or spine, so you can learn how to manage your own health better. There are lab and imaging services right there, which makes getting tests quicker, plus you can talk to visiting medical specialists if you need care outside what your usual doctor does.

    Philip Health Services' main office is in Rapid City, but they've built a network all the way out to towns such as Gillette, Sheridan, Buffalo, Newcastle, Chadron, Dickinson, and Williston, so people in those nearby places don't have to travel far. You can ask questions or get prescription refills, use their online patient portal, and even request appointments over the internet, which is nice if getting out of the house is tough some days. For folks needing a different kind of help at home, there are home health services, so you can get skilled nursing, help with bathing, homemaking, or shopping stress-free.

    On top of all the needful health services, they've thought about comfort and daily life a bit, since there are things like a golf course, movie theatre, fitness center, coffee shop, and pool around the campus, which can make living there or visiting feel a bit more relaxed and social. They also run the Bennett County Dental Clinic, so if someone needs to see a dentist, that's part of what they do, and every kind of care, from the hospital and clinics to assisted living centers and home health, is set up to work together so your care doesn't get confusing or scattered.

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