Cisco Nursing & Rehabilitation

    1404 Front St, Cisco, TX, 76437
    2.2 · 9 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Severe neglect understaffing unsanitary conditions

    I would not put a loved one here. I experienced chronic understaffing, constant buzzing call lights, nurses and aides who respond slowly (or groan/yell when asked), long waits for help or meds, and aides arriving 90+ minutes late. The facility is unclean with a strong urine/feces smell, visible soiled diapers, poor monitoring of residents, and residents left unsupervised during activities while staff smoke or hide in offices. Staff were often rude, unwilling to help, and communication was poor - I felt neglect, potential abuse, and would not return; my family is pursuing authorities.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.22 · 9 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.7
    • Staff

      1.6
    • Meals

      2.0
    • Amenities

      3.0
    • Value

      2.2

    Location

    Map showing location of Cisco Nursing & Rehabilitation

    About Cisco Nursing & Rehabilitation

    Cisco Nursing & Rehabilitation provides a supportive and caring environment for residents in need of long-term care. As part of their commitment to ensuring resident satisfaction and well-being, the facility offers access to a long-term care ombudsman who can help address and resolve any complaints or concerns that may arise during a resident's stay. The ombudsman serves as an advocate for residents, working to ensure their rights are upheld and their voices are heard.

    Residents of Cisco Nursing & Rehabilitation can rest assured that any assistance provided by the ombudsman is completely confidential and comes at no additional cost. This service is designed to provide residents with an impartial and supportive resource for addressing any issues they may encounter. Whether residents are living in the nursing facility or the assisted living facility, the ombudsman is available to help navigate any challenges and facilitate resolutions.

    By offering access to a long-term care ombudsman, Cisco Nursing & Rehabilitation demonstrates their commitment to promoting an atmosphere of transparency, accountability, and resident-centered care. Residents and their families can feel confident that they have a dedicated advocate in their corner, ready to listen, assist, and advocate on their behalf. The facility's partnership with the ombudsman program reflects their dedication to ensuring the well-being and satisfaction of each individual under their care.

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