Western Hills Healthcare Residence

    400 Sidney Rd, Comanche, TX 76442
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.77·(13)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.9
    • Meals

      2.5
    • Amenities

      3.8
    • Value

      1.0

    Pros

    • Clean, pleasant-smelling environment
    • Kind and helpful staff communication
    • Compassionate care for family members
    • Comfortable facility environment
    • Highly regarded therapy department
    • Positive resident feedback about food

    Cons

    • Inconsistent responsiveness to resident call systems
    • Variable staff attentiveness and availability
    • Inconsistent follow-through on bathing and personal-care routines
    • Mixed meal quality and presentation
    • Concerns about management oversight

    Summary of reviews

    Feedback on care quality is mixed. Several family members describe compassionate care and positive experiences for relatives, including one family whose mother and father both received care at the facility. A contrasting account raises concerns about delayed responses to a resident’s call for assistance and follow-through with personal care. These differing accounts suggest that families may encounter variation in responsiveness and day-to-day care.

    Staff members are frequently described as kind, helpful, and caring, and one family praised the therapy department. However, a critical account questioned staff attentiveness and availability during shifts. One reviewer also raised concerns about management oversight and said they planned to seek an external review. Other reviewers did not discuss management, so this concern is not corroborated across the feedback.

    Dining feedback is limited and mixed: one resident reportedly enjoys the food, while another reviewer criticized its presentation. The facility is described as clean, pleasant-smelling, and comfortable. Activities are not discussed, so the available reviews do not provide enough information to assess activity variety or resident engagement. Overall, positive comments about staff, care, therapy, and the environment coexist with specific concerns about call response, personal-care routines, and dining consistency.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Western Hills Healthcare Residence is located at 400 Sidney Rd, Comanche, TX, 76442.

    About Western Hills Healthcare Residence

    Western Hills Healthcare Residence is a skilled nursing facility with 158 certified beds, offering both short-term rehabilitation and long-term care for seniors who need support after a hospital stay or for those who require full-time nursing services, and you'll find private and semi-private rooms here, each with kitchenettes, cable TV, wireless internet, and phones, so people can stay comfortable and connected. There's a secure unit and even some areas for smokers. The facility is managed by Coryell County Memorial Hospital Authority along with Tgr Healthcare, LLC and Brian Thomas, all since October 2019. It has a nurse staffing level of about 3.14 nurse hours per resident daily, and services are backed by Medicare and Medicaid certifications. Residents can enjoy outdoor spaces for relaxation, a beauty salon, a library, and have access to crossword puzzles with large print, spiritual visits, and gentle activities like painting, coloring, and aromatherapy, while special holiday events provide variety.

    Western Hills Healthcare Residence is prepared for people who need help with activities of daily living such as bathing or dressing, giving medication, and managing appointments, with caregivers available 12 to 16 hours a day, plus full housekeeping and linen services and laundry done for residents. Medical care includes 24-hour skilled nursing, with physical, occupational, and speech therapy available, supporting issues from memory and swallowing disorders to posture and fall risk reduction to improving how someone walks. There are dedicated programs for memory care, wound care, palliative care, and IV therapy, and therapists work on posture, soft tissue, and body mechanics.

    Rooms and services are set up after a health evaluation, so each care plan fits the resident's needs, and the staff team works alongside families as much as needed. For spiritual and emotional comfort, the facility offers regular visits and programs for well-being. People who are convalescing can access special activities suited to recovery, and there's help with transportation to medical appointments, outpatient care, and even Medicaid application assistance.

    Western Hills Healthcare Residence, with its connection to the hospital authority, offers both support for people who just need a short stay to recover and those who will stay longer term, providing help with daily needs, medical care, and ways to stay busy and involved. There's a record of 28 deficiencies in inspection reports, including pharmacy safety concerns and an infection-related issue, so the facility's management continues to work on improving care and safety. The nurse turnover rate stands at 54%. Amenities, care programs, private and semi-private accommodations, plus easy access to outdoor space and the beauty salon all aim to give residents comfort, convenience, and as much independence as possible given each person's health and needs.

    People often ask...

    Western Hills Healthcare Residence offers assisted living, memory care, and skilled nursing.

    There are 6 photos of Western Hills Healthcare Residence on Mirador.

    The full address for this community is 400 Sidney Rd, Comanche, TX 76442.

    No, Western Hills Healthcare Residence does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000RpUorAAF
    StatusActive
    Facility typeNursing Facility (snf/nf)
    License classLicensed
    Capacity159 residents
    LicenseeCoryell County Memorial Hospital Authority
    Care servedSnf/nf
    View the official license record

    Inspection Reports

    2

    Reports

    11

    Citations

    0

    Complaints

    0

    Years

    23 Jul 2026Life Safety
    Cited multiple deficiencies related to electrical code adherence, smoke barrier maintenance, weather sealing and window screens, heating and air conditioning systems, exhaust of waste odors, Life Safety Code requirements for existing health care occupancy, exterior door operation during emergencies, and placement of manual fire alarm pull stations.
    • —Life Safety Code
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    • —Life Safety Code
    • —Life Safety Code
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    22 Jul 2026Inspection
    Cited deficiencies for failing to develop a baseline care plan within 48 hours of admission, keep the nursing home area free of hazards, and store, cook, and distribute food safely.
    • —Health Visit
    • —Health Visit
    • —Health Visit

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Western Hills Healthcare Residence. The information above has not been verified or approved by the owner or operator. For exact information, please contact Western Hills Healthcare Residence directly. There is no cost for this service. We are compensated by the community you select.

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