Brookdale Hollywood Park

    16911 San Pedro Ave, Hollywood Park, TX 78232
    • Assisted Living
    • Memory Care

    Patient kind caregivers, clean home

    I'm very pleased with our decision. The caregivers are patient, kind, and genuinely go above and beyond-Taniesha, Toya and Beatrice were outstanding-and the front office (Becky/Mary) made move-in smooth. The private, homey apartments are clean and well-maintained, meals are good, and the activity program creates a warm, social community where residents seem happy. Overall a very positive, professionally run place; a few small enhancements would make it perfect.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.12·(108)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.9
    • Staff

      4.2
    • Meals

      3.6
    • Amenities

      3.5
    • Value

      2.9

    Pros

    • Compassionate, resident-focused caregiving staff
    • Clean, well-maintained common areas and rooms
    • Table-served meals and appealing dining atmosphere
    • Varied activities program (art, bingo, outings, classes)
    • Small, intimate community scale with personalized attention
    • Private apartments allowing resident personalization
    • Accessible outdoor courtyards and patios
    • Pet-friendly assisted living option
    • Streamlined move-in and admissions support
    • Dedicated program leadership and engaged front-desk staff
    • Central, convenient location
    • Consistent housekeeping and laundry services

    Cons

    • Inconsistent staffing levels, including understaffed weekends
    • Disparity in care standards between assisted living and memory care
    • Inconsistent family communication and clinical updates
    • Inconsistent meal quality and limited menu variety
    • Constrained or outdated memory-care layout and environment
    • Gaps in clinical-incident response and infection-control practices
    • Medication-management and nursing coverage gaps
    • Insufficient staff availability for mobility assistance and activity escorting
    • Billing and administrative coordination issues
    • Sanitation and odor concerns in some memory-care areas

    Summary of reviews

    Brookdale Hollywood Park elicits strongly mixed but specific impressions: many families and visitors praise an engaged, personable staff, a small-community atmosphere, well-kept rooms and grounds, and a lively activities program. Positive accounts frequently highlight individualized attention (staff knowing residents by name), effective move-in support, attractive dining settings with table service, and multiple outdoor courtyards. For prospective residents who prioritize a home-like assisted-living experience with private apartments, pet options, and frequent activities, the community has several clear strengths.

    Care quality and staffing show a consistent pattern of variability. Numerous comments describe caring, responsive caregivers, strong program directors, and unified care teams who follow up promptly. At the same time, a substantive operational theme is inconsistent staffing—particularly on weekends or during off shifts—leading to slower response times, missed activity escorting, and limited assistance for residents with mobility needs. There are also recurring observations about medication-administration timing and nursing-coverage gaps; families should ask directly about staffing ratios, weekend coverage, and clinical oversight during a tour.

    Dining and nutrition receive both praise and criticism. Several reviewers describe appealing, scratch-made meals, a pleasant dining room, and nutritious options, while others report repetitive menus, limited flavor, and concerns that residents with sensory impairments need more assistance with meal selection and pre-ordering. If dining quality and mealtime support are important, ask about menu rotation, accommodations for vision/hearing limitations, and whether staff assist residents with ordering or meal choices.

    Activities programming is commonly cited as a strength: art classes, crafts, bingo, music, film viewings, gardening, and outings are available, and staff often facilitate engagement. However, activity coverage later in the day can be lighter, and insufficient staffing sometimes limits the facility’s ability to escort less-mobile residents to events. Prospective residents who rely on consistent, escorted participation should confirm how activity staffing is handled and whether transportation or one-on-one support is available.

    Facilities and environment are generally well regarded in the assisted-living areas: clean rooms, attractive dining spaces, and pleasant courtyards. Memory care emerges as a recurring area of concern: reviewers describe an awkward physical layout, smaller and more isolated spaces, dated or 'vanilla' decor, and uneven cleanliness or odor issues in some memory-care zones. These descriptions point to a tangible difference in the environment and ambiance between assisted living and memory care; families considering memory care should evaluate the unit’s layout, sightlines, opportunity to wander safely, and recent redecorating or renovation plans.

    Management and communication present mixed experiences. Many reviewers praise front-desk staff, program leadership, and improvements following management changes; others describe inconsistent family communication, billing issues, and isolated but serious accounts of clinical-incident handling and post-incident communication. A few reviews described significant clinical and end-of-life concerns that families felt required additional investigation. Because experiences vary, families should request concrete examples of management procedures: incident reporting, family notification protocols, infection-control policies, billing reconciliation processes, and evidence of recent corrective actions or staffing changes.

    Bottom line: Brookdale Hollywood Park has clear strengths in personalized assisted-living care, cleanliness, active programming, and a small-community feel, but it also shows recurring operational issues—chiefly inconsistent staffing, variable dining quality, and a less well-regarded memory-care environment. Prospective residents and families should tour both assisted-living and memory-care areas, ask for staffing ratios and weekend coverage details, review the menu cycle and mealtime accommodations, and request documentation of recent management or quality-improvement actions before making a placement decision.

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    Location

    Map showing location of Brookdale Hollywood Park

    Brookdale Hollywood Park is located at 16911 San Pedro Ave, Hollywood Park, TX, 78232.

    About Brookdale Hollywood Park

    Brookdale Hollywood Park offers a single-story community with a detailed floorplan showing studios and suites in sizes of 268, 334, or 429 square feet, and they've built bedrooms just for seniors' needs, with space to move around easily and homey features like a comfortable living room for socializing, a patio for getting fresh air, and a kitchenette so residents can prepare a simple snack or meal if they want to, and there's always a relaxing library space, a private dining room for special occasions, and activity rooms for socializing or group events, which makes it easy for residents to gather, whether they're reading, crafting, or just spending time together. The building has accessible entrances, a foyer that feels welcoming, a large common room, and landscaped outdoor areas, plus residents can keep pets such as dogs or cats, which many people appreciate. The building meets Type B Assisted Living standards and holds license #030200, with room for up to 101 residents, and offers independent living, assisted living, skilled nursing, continuing care retirement options, and purpose-built memory care services with its own building for residents with Alzheimer's and dementia, so people can stay in place even when needs change, and care ranges from light assistance to heavy care, always backed by 24-hour awake staff, a nurse on staff, and a secure environment.

    Brookdale Hollywood Park cares for residents with a wide range of needs, including those who have elopement risks and behavioral care needs, and uses bracelets with an alarm system to prevent wandering and keep everyone safe, which is especially important for those with dementia or Alzheimer's, and they don't turn away people with exit-seeking or physical behaviors who need a more secure environment. There's support for chronic conditions like diabetes, high blood pressure, or congestive heart failure, with regular blood sugar checks and help with insulin shots, and the trained staff helps non-ambulatory residents transfer safely, including using mechanical lifts, and handles conditions like bladder and bowel incontinence if the resident can manage most of their own needs. Visiting nurses, dentists, podiatrists, and therapists come on-site, and a registered nurse oversees personalized care plans for everyone through Brookdale HealthPlus, which gives preventive care with yearly checkups, vaccines, screenings, and general health help aimed at staying out of the hospital.

    Residents can get the help they need with daily activities like bathing, dressing, home upkeep, and laundry, and the staff helps with medicine, injections, and keeping track of residents' health, which lets people remain as independent as they can for as long as possible, and the assisted living and memory care sections both focus on tailored help and routines. Activities fill the days, from B-Fit exercise, yoga, and Wii bowling to art classes, music groups, nature walks, and gardening, and the calendar always lists several things to do, plus trips and opportunities to join in devotional services, brain fitness programs, or intergenerational and community service projects. The dining options cover everything: restaurant-style service, private dining room, meals any time of day, and choices for special diets like gluten-free, vegan, low sugar, or low salt, often with international dishes, and there's also a swimming pool and hot tub, an on-site beautician, and transportation for appointments or outings, both free and paid, with parking for residents who still drive.

    Brookdale Hollywood Park provides respite and hospice care, handles health emergencies with 24/7 staff always in the building, and keeps the social side lively with crafts, games, special events, and daily recreation, all directed by a full-time activity coordinator, which helps people stay engaged in a setting that balances safety, comfort, and support. The wide range of care-from independent living to skilled nursing and memory care-means most residents won't have to move somewhere else as their needs change, and the attention to safety and health, including secured memory care, behavioral support, and help with diabetes or mobility, makes a difference for many families. The community accepts many types of residents and pets, encourages social connections, and aims to support wellness and independence at all stages of senior life.

    About Brookdale

    Brookdale Hollywood Park is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Hollywood Park offers competitive pricing, with rates starting at a cost of $4,258 per month.

    Brookdale Hollywood Park offers assisted living and memory care.

    There are 26 photos of Brookdale Hollywood Park on Mirador.

    The full address for this community is 16911 San Pedro Ave, Hollywood Park, TX 78232.

    No, Brookdale Hollywood Park does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Texas, the Health & Human Services Commission licenses assisted living and long-term care facilities, conducting health and life-safety visits and complaint investigations.

    License number001cv00000Rrog5AAB
    StatusActive
    Facility typeAssisted Living Facility (type B)
    License classLicensed
    Capacity101 residents
    LicenseeESC IV, L.P.
    Care servedType B
    Special certificationAlzheimer's Certified
    View the official license record

    Inspection Reports

    1

    Reports

    2

    Citations

    0

    Complaints

    3

    Years

    15 Mar 2023Inspection
    Identified deficiencies in food sourcing/handling and adherence to Texas food rules.
    • Health Visit
    • Health Visit

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Hollywood Park. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Hollywood Park directly. There is no cost for this service. We are compensated by the community you select.

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