The reviews for Jourdanton Nursing and Rehab present a highly polarized picture with strong, repeatable praise alongside serious, recurring criticisms. On the positive side many reviewers highlight dedicated, compassionate caregivers and skilled therapy staff. Multiple comments single out the physical and occupational therapy teams as effective, and several former patients or families report successful rehab outcomes (including hip replacement recovery). A number of reviewers praise the staff as welcoming and supportive, note that residents are well cared for and safe, and credit new or responsive management (including an ADON named Nikki) with improvements. The facility is also described by some as very clean, with good food and a meaningful activity program that includes daily activities and occasional outings. In addition, the facility offers an appreciated CNA training program and instructors (Alexis is named several times), which reviewers described as informative and career-enhancing.
Despite the positive reports, an equally strong and troubling set of complaints appears across the summaries. Many reviewers report neglectful conditions: residents left unattended in hallways or living rooms, patients found wet or in dirty clothes, and staff using inappropriate language. Several accounts raise concerns about staff quality and turnover — including claims that good, caring employees were removed — which contributes to inconsistency in care. Hygiene and maintenance issues are repeatedly mentioned: roaches, persistent bad smells, and descriptions of the building as run-down or a "dump." Concrete infrastructure problems (electrical and plumbing failures, broken equipment, hazardous hallways) and shortages of supplies were also described, some to the point where reviewers suggested the facility should be closed or demolished.
Dining and daily life are another area of mixed feedback. While some reviewers rave about the food, others complain about no hot meals, late meal service, and small/poorly loud TVs in common areas. Activities are a bright spot for many patients, but entertainment and amenities appear uneven. Safety and trust issues are raised beyond basic cleanliness: concerns about staff backgrounds, reports of family member scams, and instances of what reviewers perceived as an unsafe environment indicate broader worries about oversight and resident protection.
Taken together, the reviews point to a facility with significant variability in resident experience. When staffing, management, and therapy teams are engaged and consistent, residents report excellent care, successful rehabilitation, and a supportive atmosphere. When staffing is inconsistent, or when maintenance and supply problems arise, reviewers describe neglect, hygiene failures, and safety hazards. The pattern suggests systemic instability — possibly tied to staff turnover, management changes, or resource constraints — producing starkly different outcomes depending on time, unit, or shift.
In summary, Jourdanton Nursing and Rehab receives high marks for its clinical rehab capabilities, some very committed caregivers, and a strong CNA training program, but it also faces multiple serious operational problems reported by other reviewers: inconsistent staffing and supervision, neglect of residents, cleanliness/pest and maintenance failures, irregular meal service, and safety concerns. These mixed reports warrant careful follow-up: verifying which units/shifts are delivering the praised care, addressing pest control and infrastructure repairs, ensuring adequate supplies and equipment, stabilizing staffing and retaining skilled caregivers, and strengthening oversight and background checks to rebuild consistent, safe care for all residents.
