Colonial Manor Nursing and Rehabilitation Center

    821 HWy 81, New Braunfels, TX, 78130
    3.6 · 56 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff, unsafe dirty facility

    I'm grateful to many truly caring staff who went above and beyond - Kathleen, Terry, Melissa, Mario and several nurses and aides eased my mother's transition and gave tender, compassionate care. At the same time I experienced shocking inconsistency: some nurses/CNAs were rude, neglectful or unresponsive, and after-hours coverage was often missing. Serious safety and hygiene problems worried me - foul odors, dirty/old rooms, soaked clothes/briefs, gnats/flies, reports of parasites in water and no hot water in patient rooms. There were alarming incidents: a stroke went undetected, miscommunication about care, theft of patient packages (management acknowledged it), plus billing and phone/contact failures. Therapy, activities, the memory-unit courtyard and parts of the clinical team were excellent and proactive; new ownership appears to be making upgrades. I'm conflicted: compassionate staff are fantastic, but the facility needs a complete overhaul of cleanliness, accountability and safety. I'm arranging a transfer - I would not send someone I love here until those major issues are fixed.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.55 · 56 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.6
    • Staff

      4.1
    • Meals

      4.5
    • Amenities

      3.8
    • Value

      1.0

    Location

    Map showing location of Colonial Manor Nursing and Rehabilitation Center

    About Colonial Manor Nursing and Rehabilitation Center

    Colonial Manor Nursing and Rehabilitation Center sits out in New Braunfels, Texas, blending a bit of that rural Texas charm with the perks you'd hope to find in a bigger town, and you'll notice right away it's quiet and cozy, with both indoor and outdoor spaces where residents can visit and relax, and if you walk through you'll likely see folks using the gardens, walking paths, or sitting in the shaded common areas. The staff includes experienced medical directors, registered nurses, certified nursing assistants, and dedicated admin folks, and they all work together to provide care 24 hours a day, covering everything from skilled nursing and long-term care to hospice, IV therapy, and short-term rehab. The building's set up for easy navigation and security, with emergency alert systems and comfortable rooms-you'll find both private and semi-private choices, some with accessible showers, cable TV, and Wi-Fi, and there's air conditioning, too. Folks who need a high level of care, including those with memory problems like Alzheimer's or other dementias, can get attention in specialized care units, and there's a wound care program for those with tougher medical needs. Physical, occupational, and speech therapy happen right there, every plan is made to fit what each resident needs, and if someone needs respite or vacation care, that's something they offer, as well. Nurses, along with the rest of the care team, help with daily things like bathing, dressing, managing medications, and transfers, and provide incontinence care and non-ambulatory support for those who can't walk alone.

    Colonial Manor accepts both Medicare and Medicaid, and anyone needing post-hospital care, rehabilitation, or a place for recovery might find what they're looking for here, since the center focuses on health, recovery, and comfort-not just keeping people safe but trying for real wellness every day. Amenities include a library, wellness or spa room, fitness center, activity and game rooms, a movie theater, and places for music or arts programs, along with group or resident-run activities, community-sponsored events, movie nights, and spiritual services. Residents and families can bring up concerns through councils, and there's support in English and Spanish, which helps everyone feel welcome and understood. Meals are served in a big dining room, put together by a chef, with options for special diets or allergies and snacks always around, plus all-day dining for those who need flexible meal times. Housekeeping, laundry, and move-in coordination can make settling in easier for new residents. You've got a 24-hour call system so help is always a button away, and the staff is there for supervision and support most hours of the day, aiming for safety and peace of mind. As of June 2025, the center operates with a licensed capacity of 34 out of 154 beds. It's rated the 11th highest in New Braunfels out of 19 communities, with an average score of 8.3 out of 10, so it sits about in the middle-steady and reliable to many. It's a for-profit community, not a CCRC, and people living there get the benefit of both medical and social programs, with personal relationships and attention at the heart of how things run day to day, and while the building itself has been updated to improve accessibility and comfort, the goal is still to help each resident keep as much health and independence as possible, one person at a time.

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