Premier Assisted Living Residential Care Home

    1802 Poppy Peak St, San Antonio, TX, 78232
    5.0 · 17 reviews
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Homey owner-led care with compassion

    I feel complete peace of mind with this owner-led, homey care - Laurie, Jason and the compassionate staff treat residents like family with attentive, personalized one-on-one care. The house is spotless, beautifully maintained and warm, with real-time updates, celebrations, great therapy and high standards of safety. I'm grateful and would highly recommend this cozy, residential home.

    Pricing

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    Amenities

    5.00 · 17 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.9
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Genuinely caring, compassionate staff
    • Home-like, residential, tranquil atmosphere
    • One-to-one and highly personalized care
    • Trusted, attentive caregivers who love their jobs
    • Owner-led facility with engaged leadership (Laurie/Jason/Laura)
    • High level of cleanliness and well-maintained home
    • Strong communication including real-time texting updates
    • Family-style celebrations and social activities (music, cake, holidays)
    • Feels like family — warm, loving, welcoming
    • Peace of mind for families and frequent referrals/recommendations
    • Physical therapy program and attentive clinical practices (turning patients, no pressure injuries)
    • Small size allowing more individualized attention
    • Inviting outdoor spaces and nearby location (near Hollywood Park)
    • Prompt, organized, and knowledgeable staff
    • Residents appear happy, comfortable, and well-cared-for

    Cons

    • No significant negative comments about this facility in the provided reviews
    • Reviewers contrast this home with 'sterile' big-box facilities (criticism aimed at alternatives)
    • Mentions of 'memory care warehousing' and other houses 'not feeling like home' (concern about alternatives, not this facility)
    • Limited specific detail in reviews about dining options, medical staffing levels, cost, or licensing/compliance

    Summary review

    The aggregate sentiment from these review summaries is overwhelmingly positive and centers on Premier Assisted Living Residential Care Home’s strong, family-like culture, individualized attention, and owner involvement. Reviewers repeatedly praise the staff as caring, compassionate, and genuinely invested in residents’ well‑being. Many emphasize that caregivers provide one-to-one attention and treat residents like family — greeting them, engaging in activities, and creating a warm, loving environment. Multiple summaries call out attentive practices such as regular turning of patients, absence of pressure injuries, and a physical therapy program, which together portray both hands-on personal support and attention to clinical needs.

    Facility and environment are another consistent strength highlighted across reviews. The home is described as beautiful, residential, tranquil, and spotless — a clear contrast reviewers draw against larger, “sterile” or institutional facilities. The small, homey scale is framed as an advantage: reviewers note the inviting atmosphere, outdoor activity opportunities (even feeding deer), and a sense that the residence actually feels like someone’s home rather than a warehouse for memory care. Cleanliness, organization, and aesthetic maintenance are repeatedly mentioned, reinforcing impressions of high standards for upkeep and comfort.

    Communication and family reassurance are recurring themes. Several reviews emphasize real-time updates via texting and clear, regular communication from staff and owners, which contribute to families’ peace of mind. Leadership presence is highlighted by name (Laurie, Jason, and Laura appear in the summaries), with reviewers crediting owner-led involvement for the facility’s personalized service and responsiveness. Celebratory and social touches — Mother’s Day events, music, cake, and frequent small celebrations — are referenced multiple times and support the picture of a socially engaged, person-centered milieu.

    Operationally, the small, owner-driven model is presented as providing superior individualized care compared with larger, institutional alternatives. Reviewers report feeling comfortable referring others, and many explicitly call the home the “best,” or “assisted living like no other.” Staff engagement is a repeated motif: caregivers are described as loving their jobs, being attentive and kind, and forming familial bonds with residents. These patterns suggest low perceived turnover (or at least continuity of care), active staff morale, and strong relational continuity for residents.

    Notably, the provided reviews contain few to no direct criticisms of the facility itself. Critiques that do appear are largely directed at other care models — specifically large, sterile, “big-box” memory care facilities or homes that do not feel residential. That said, the review set also has gaps: there is limited specific information on dining quality and menus, medication management protocols and clinical staffing ratios, cost and value comparisons, formal regulatory compliance, or long-term care outcomes beyond anecdotal reports (e.g., no data on hospitalization rates, staffing ratios, or inspection results). These are not presented negatively, but they are areas where prospective families may want more concrete details beyond the experiential praise found here.

    Overall, the dominant themes are very positive: a small, owner-run residential care home with highly attentive and compassionate staff, strong cleanliness and organization, active family-style programming and celebrations, and clear, timely communication that provides peace of mind. Reviewers consistently recommend the facility and emphasize its homelike atmosphere in contrast to larger institutional options. For families prioritizing personalized, relationship-driven care in a residential setting, these reviews present Premier Assisted Living Residential Care Home as a strong candidate; for those needing more detailed clinical, financial, or regulatory information, additional inquiry would be advisable since those specifics are not detailed in the summaries provided.

    Location

    Map showing location of Premier Assisted Living Residential Care Home

    About Premier Assisted Living Residential Care Home

    Premier Assisted Living Residential Care Home sits near Hollywood Park in North Central San Antonio, Texas, and has a home-like, bed and breakfast feel, where only six residents live together, so everyone gets a good amount of attention with a high caregiver-to-resident ratio, about one caregiver for every three residents, and the owner is a Registered Nurse with over 30 years of experience in geriatrics, case management, and senior living, which does bring some peace of mind. The home offers round-the-clock care and supervision from live-in housekeepers and personal care assistants, with help for daily activities like bathing, dressing, medicine management, meals, and transferring, and there's always someone around for things like laundry, cleaning, and cooking, plus they take care of all the services like room cleaning and linens for you, and even offer pet sitting and allow some pets, which a lot of folks appreciate when they don't want to be separated from their animals.

    The place is a single-story residential building, State-licensed for six beds with private, fully furnished rooms, and it focuses on safety with security cameras, fire alarms, a sprinkler system, and round-the-clock supervision. Residents get three prepared meals every day, snacks, and diet choices including low-salt, low-fat, vegetarian, kosher, and meals for people with kidney concerns or diabetes. Nurses, companion caregivers, and even psychiatric care are on staff, and they have both respite and hospice care and palliative support, plus staff are always getting extra training on care and infection control practices, which has mattered to many families during hard times. Having all-inclusive pricing adds a bit of predictability when it comes to costs, and the home accepts VA Aid and Assistance, insurance, and check payments. For those that want spiritual connection, there are in-house religious services.

    For activities, there's always something going on, with daily games like cards and dominoes, reading sessions, music, movies, gardening clubs, story time, arts and crafts, and sometimes time outdoors, especially when the deer wander by. Residents can join Tai Chi and yoga/stretching for fitness, and they have common spaces like a recreation room, TV areas, and outdoor patios for relaxing or socializing, which does help everyone feel at home. With cable, Wi-Fi, guest dining, room service, and parking on site, families find it easy to visit, too. The staff can help with care transitions, whether it's a hospital visit or moving from rehab, and they'll work with residents and families to build personalized care plans so each person's needs get met. For those who need memory care, the place offers Alzheimer's-specific support, mental health care, and therapeutic activities.

    Many staff members speak English and Spanish, and occupational therapist visits are scheduled for residents when needed, plus an in-house pharmacy makes getting medicine easier. The home runs like a family, and the small size really helps staff get to know each person, making it a steady and personal kind of place for those needing assisted living in a quiet neighborhood.

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