Laurelhurst Assisted Living

    5683 Verbena Rd, San Antonio, TX, 78240
    4.8 · 29 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Compassionate clean home; excellent care

    I placed my mom at Laurelhurst and couldn't be happier. The home is beautiful and impeccably clean with spacious private rooms and lovely gardens; the staff (especially Diana and David) are warm, respectful, and truly compassionate, meals are homemade and nutritious, meds and care are closely monitored, communication is excellent - I highly recommend Laurelhurst for individualized, family-like care.

    Pricing

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    Amenities

    4.79 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.9
    • Meals

      4.8
    • Amenities

      4.7
    • Value

      3.5

    Pros

    • Excellent individualized care
    • Professional and communicative staff
    • Family-like, home environment
    • Small home size (max ~6 residents) enabling personalized attention
    • Impeccably clean facility
    • Spacious private rooms
    • Well-kept gardens, patios, and outdoor spaces
    • Home-cooked, nutritious meals (three sit-down meals/day)
    • Medications closely monitored and health updates provided
    • Calm, cheery, and peaceful atmosphere
    • Respectful treatment and dignity for residents
    • Responsive management and smooth transitions
    • Compassionate, warm caregivers (named staff: Diana, David, Sara)
    • Safe and secure setting
    • Enrichment opportunities (gardening, resident-child interaction)
    • Consistent communication with families
    • Nurse/professional medical care available
    • Quiet country-style/peaceful setting
    • Highly recommended by many families

    Cons

    • Limited availability due to small capacity
    • Private rooms sometimes unavailable
    • Perceived as expensive by at least one reviewer
    • Shared room alternative described as tight/limited space
    • Occasional medication/prescription issue mentioned (reported resolved)
    • Not the right fit for every prospective resident

    Summary review

    Overall sentiment: The reviews of Laurelhurst Assisted Living are overwhelmingly positive, with consistent praise across nearly every summary element. Families repeatedly emphasize individualized, high-quality care delivered in a true home-like atmosphere. The small size (cited as a maximum of six residents) is repeatedly framed as a major strength, enabling staff to form close, family-style relationships with residents and provide steady, hands-on attention.

    Care quality and clinical oversight: Multiple reviewers highlight both compassionate caregiving and professional medical oversight. Comments specifically mention professional nurse care, medications being monitored closely, health updates provided to families, and prompt resolution of a prescription-related issue in at least one case. Reviewers report residents’ health improving and describe the staff as attentive, patient, and passionate. The combination of clinical competence and warm caregiving is a repeated theme, giving families peace of mind.

    Staff and management: Staff consistently receive high marks for being kind, communicative, honest, and respectful. Several reviews name specific caregivers and managers (Diana, David, Sara) and describe them as warm, compassionate, and responsive. Families note excellent communication and responsiveness to concerns; one reviewer contrasted Laurelhurst favorably against other homes for this reason. The small, family-run nature of the operation appears to support continuity of care and accessible management.

    Facilities and environment: Laurelhurst is described as an attractive, impeccably clean, and well-maintained home. Highlights include spacious private bedrooms and bathrooms, manicured grounds with gardens and pathways, shaded decks/porches with seating, and calm outdoor patios. The setting is often called peaceful or country-like. Reviewers emphasize the absence of odors and general tidiness. The outdoor and communal spaces are presented as meaningful enrichment, with gardening and interactions with children mentioned as positive daily features.

    Dining and daily life: Home-cooked meals are a repeatedly cited strength: reviewers note three sit-down meals daily that are fresh, nutritious, and served family-style. This contributes to the home-like atmosphere and is paired with observations that residents are well-groomed and content. Enrichment appears more informal and resident-centered (gardening, family dining, visits/interaction with children) than programmatic, which many families see as fitting the small-house model.

    Atmosphere and resident experience: The prevailing tone in reviews is calm, joyful, and comforting. Multiple families describe residents as content and well-treated with dignity; some call the place a blessing, a breath of fresh air, or “angel-like” caregiving. The home fosters interaction among residents and with visiting children, which reviewers say adds to the uplifting, family-oriented environment.

    Patterns of praise and recommendation: Many reviewers explicitly state they would highly recommend Laurelhurst, some using emphatic language (e.g., "100 stars"). Consistent elements across reviews—cleanliness, respectful staff, good communication, and homemade meals—form a clear pattern that prospective families commonly cite when recommending the home.

    Notable concerns and limitations: Criticisms are limited but consistent in a few practical areas. The small capacity creates limited availability; several reviewers noted private rooms can be unavailable and that shared rooms may feel tight. At least one family perceived the home as too expensive. One medication/prescription issue was mentioned in the summaries, although reviewers noted it was resolved. Finally, a few reviewers indicated that despite an otherwise positive tour, the setting was not the right fit for their loved one, underscoring that the small, family-style model may not suit every resident’s preferences or needs.

    Conclusion: Laurelhurst Assisted Living emerges from these summaries as a small, well-run, family-oriented facility that excels at individualized, compassionate care in a clean, attractive home with strong communication and consistent family endorsements. Its principal trade-offs are structural: limited capacity (which can affect room availability), occasional cost concerns, and the possibility that the intimate, small-home model may not be the best match for all residents. For families seeking a personalized, home-like setting with attentive staff, monitored medications, home-cooked meals, and pleasant outdoor spaces, Laurelhurst appears to be a highly recommended option based on these reviews.

    Location

    Map showing location of Laurelhurst Assisted Living

    About Laurelhurst Assisted Living

    Laurelhurst Assisted Living offers several care options, including assisted living, memory care, skilled nursing, independent living, home health care, non-medical home care, adult day services, long-term care, and hospice care, and there's something about the way everything's pulled together in this small six-bed home, licensed by the State of Texas, that brings out a comfortable, home-like feeling with welcoming spaces, a backyard and open outdoor areas, and the fact that being so small means staff can focus more closely on each resident's needs. The community supports residents needing help with daily tasks like bathing, dressing, eating, ambulation, and toileting, with activities, home-cooked meals made from scratch in the kitchen, and plenty of opportunities for both privacy and social time, and there's always a focus on safety and nutrition because the staff are careful with food and medication management-making sure the right person gets the right dose at the right time, and that's something families seem to appreciate, just knowing procedures are followed closely.

    Memory care residents get specialized programs and 24-hour support, and there's a secure area for those who need it-especially those living with Alzheimer's or dementia-and this support runs all day and night, with activities aimed at helping memory health and keeping the environment calm and reassuring. Folks who just want independent living can enjoy resort-style amenities, social gatherings, and help as needed, and active adults can come and go as they please, with the option to add more services down the road if needs change, and it's handy to know that respite care is there when family caregivers need a break. Skilled nursing covers medical help, wound care, rehabilitation, and comprehensive nursing, while home health care services are Medicare-certified and brought right to the resident, even though the community itself can't receive Medicare payments, but everything is kept above board by Texas licensure and local oversight.

    Special features are tailored to seniors who want to stay as independent as possible, with wheelchair access, the ability to keep close pets nearby, activities throughout the week, and a strong sense of family since the community is small enough that staff and residents know each other well, and there's close work with each person's doctors and care teams for anything complicated that comes up. Meals highlight both taste and nutrition, facilities are clean, and the community feels inviting, so seniors and their families often find comfort in the atmosphere, especially as detailed care plans help manage health and well-being for all residents living within Laurelhurst Assisted Living.

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