Westover Hills Rehabilitation and Healthcare Center sits in San Antonio, Texas, offering skilled nursing, rehabilitation, and long-term care. The center has 124 licensed beds with about 102 residents on most days. Managers from Sage Terrace Healthcare LLC, Soon Burnam, and Jerry Hoyler have overseen things since December 2023, and the facility has a connection with The Ensign Group. Staff spend around 3.65 nurse hours per resident per day, which is a bit higher than the state average, and nurse turnover stays at 35.9%, lower than many Texas homes.
The center runs 24 hours and accepts credit cards. It's wheelchair accessible, and folks will find on-site restrooms and parking. Residents get air conditioning and enjoy organized activities and outings, which helps them stay active and social. Therapy and nursing care happen all under one roof, where skilled nurses work on both comfort and health, and the therapy staff provide many types of treatments to help regain strength and mobility. Care plans are set up together with families and doctors, and support's available for both long-term stays and short-term rehab. The center offers advice and help with long-term care, family caregiving, and insurance matters, plus there's a home healthcare service for those who need it.
Even with helpful services, Westover Hills has had some issues. Inspectors listed 31 deficiencies on recent reports. The most recent surveys, which came from complaints in November 2024 and February 2025, showed problems meeting pharmacy requirements and giving proper treatment, with failures that put residents at risk. Infection control hasn't always met standards either, with three deficiencies there. These findings led to a $12,520 fine and a payment suspension. The home's had a good number of reviews-86 in all-but families may want to read up and consider these official reports when choosing care.
