Sorrento sits in the South Texas Medical Center area of San Antonio and offers short-term rehab and skilled nursing in a 112-bed building, with gardens, leafy courtyards, and an Italian-style water fountain that some folks like for the peaceful look. The executive director, Mr. Robert Evans, leads a team that's recognized for having a friendly and family-like atmosphere, and the staff are often described as kind and helpful, which can ease things for residents and families trying to make decisions. Sorrento's main focus is on rehabilitation, offering services for people recovering between hospital and home, and care for residents who need skilled nursing, intermediate, or memory care, plus support for people with conditions like Alzheimer's, diabetes, or limited mobility. The Pivot Rehab program helps with physical, occupational, and speech therapy, and there's outpatient rehab for those who don't need to stay overnight. Nurses and aides are available at all hours, with clinical support that covers enteral and IV therapy, tracheotomy care, wound management, restorative nursing, medication administration, and regular physician visits, with lab and X-ray services on-site, and pharmacy service open 7 days a week. Sorrento gives transitional health care in a safe and clean setting, with rooms that have kitchenettes, walk-in showers, flat-screen TVs with satellite service, and electric beds for comfort. The community includes independent and assisted living, adult care homes, and specialized memory care, along with home health, hospice, and respite care, so people don't need to move as their needs change.
Residents have access to amenities like a library with computer and internet access, indoor and outdoor spaces for social events, and a variety of activities through the "Best Activities" program, which many say keeps folks engaged physically, mentally, and emotionally with things to do both on-site and off. Meals are cooked with good ingredients, and dietary staff can tailor menus for health needs. Sorrento is handicap accessible throughout and follows all privacy and comfort rules. Nurses and staff help those who need non-medical care like companionship, help around the apartment, or support with hygiene. Women's services, transplant support, stroke and cardiac recovery, oncology, neurosciences, children's, neonatal, and orthopedic care touch on the extra types of support offered. Discharge planning and transitional help, support with medications, individualized care plans made by a team from different backgrounds, and pharmacy, ProCare, and Pharmacare services round out the care. Most people call Sorrento a calm place with a small-town feel and a focus on old-world maritime themes or a ranch look, depending on which area residents are in, and the general feeling is comfortable, friendly, and homelike without feeling busy. The patient-centered approach means the staff work for each resident's comfort, dignity, and well-being, and the mix of skilled rehab, social programs, and gardens gives people space to heal at their own speed without feeling pushed.