One Heartland at San Antonio Wellness and Rehabilitation sits at 1 Heartland Dr, San Antonio, Texas, and has 154 certified beds, running with an average of 108 residents a day, and the doors stay open 24 hours a day, seven days a week, all year long, which means folks get care whenever they need it, be that skilled nursing help, personal care, or support for recovery after a hospital stay, and there are physical, occupational, and speech therapy services too for those needing to build back strength or working towards regaining independence. The facility offers short-term rehabilitation and long-term care, and there's a special secured memory care neighborhood called the Bluebonnet Trail for residents dealing with Alzheimer's or other forms of dementia, with supervised activities shaped for each person's needs and designed to help with quality of life.
You'll find teams in place like Certified Nursing Assistant Haylee Gonzalez, Admissions Coordinator Francis Moore, Licensed Nursing Home Administrator Peter Tierney, and Director of Maintenance Eloy Carvajal, all working together alongside nurses on hand around the clock, and the care here includes things like wound care, managed by a wound care specialist physician and certified wound care nurses, home health care, and even palliative and supportive services if the situation calls for it. Meals come planned by a certified dietitian to make sure folks' health needs and faith-based requirements get met, and private rooms are available for comfort, each one furnished with a TV and phone so staying connected with family or just enjoying some quiet time is a bit easier.
The place's philosophy includes compassion, respect, and individual focus, aiming to help residents meet personal recovery goals, but it's worth knowing that the Home's last inspection report lists 48 total deficiencies, with some tied to resident rights (F0550), nutrition and food storage (F0812), accident hazards and proper supervision (F0689), and infection control, since five deficiencies there mean infection standards weren't always followed, which are things to keep in mind when thinking about care and peace of mind. Nurse turnover rate here runs high at 47.5%, with 3.08 nurse hours per resident per day, and ownership rests with Frio Hospital District while management's done by Heartland Post Acute LLC since January 2024, and even though they work hard to create a caring environment, reviews might vary because of those noted challenges.
Amenities at One Heartland include spaces for rehab, programs to help with daily living skills, and a secured memory care area, while social workers help with transitions and discharge planning, sometimes helping folks line up home health so they can go home safely. The approach centers on being there for the San Antonio community, providing support through every stage, and working with each person's medical and emotional needs, whether they need short-term help after an illness or long-term skilled nursing while managing chronic conditions.
