AnonymousLoved one of resident
    3.0

    Hotel-like facility, understaffed and unsafe

    I love the hotel-like feel - bright, spacious furnished apartments, excellent food, creative activities and genuinely caring, personable staff. But chronic understaffing, spotty cleanliness (ants, urine smell, rooms skipped), safety/medication lapses and poor responsiveness unless I advocate are real concerns. Good for assisted living if you stay involved; not one I'd trust for higher-level or memory care without major changes.

    Pricing

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    Amenities

    4.23 · 39 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      4.1
    • Amenities

      4.5
    • Value

      5.0

    Location

    Map showing location of Ballard Glenn

    About Ballard Glenn

    Ballard Glenn in Appleton, WI sits in a quiet neighborhood near Appleton North High School and Badger Sports Park, offering a range of care for seniors with assisted living, independent living, memory care, skilled nursing, and continuing care retirement community services. Folks can choose between an Independent Living Building and an Assisted Living Building, both on Glenhurst Lane, where rooms are private studios that come fully furnished by request and have kitchenettes, full-sized washer and dryer, large closets, built-in shelving, and wide windows to bring in plenty of light. The bathrooms are accessible for wheelchairs with roll-in showers, grab bars, and hand-held shower heads. The property has an inviting stone-accented exterior with a covered entryway, an outdoor patio and seating under a pergola, a firepit, and a pond that helps set a calm scene for sitting outside. Indoors, residents see a TV lounge with plush chairs and a big flat-screen, a welcoming entry lounge with teal seating and a modern fireplace, a movie theater with elegant chandeliers, and plenty of sitting areas for reading or chatting. Folks gather in spacious and well-lit dining rooms, some with rustic tables and stylish touches, and eat three meals a day that staff prepare to fit each person's needs. Ballard Glenn allows pets and offers Wi-Fi, cable, and all utilities.

    Staff at Ballard Glenn help residents with bathing, dressing, moving around, and managing medicine. There's 24-hour on-site care, and each resident gets a personalized care plan and up to three hours of services included in the basic monthly rate, which starts at $4,200 and depends on a nurse's assessment. The facility is connected with Grace Commons, Glenwood at Mulberry, and Drumlin Reserve for assisted living and memory care. The community tailors support for people with Alzheimer's disease or dementia, aiming to keep them safe and engaged. Residents use the med spa, full-service salon, multi-purpose room for activities or religious services, and enjoy housekeeping, linen, and laundry help, while maintenance handles any emergencies or repairs. The leases run month-to-month, so there's no big commitment or endowment needed. The staff are known for being helpful and friendly with residents and visitors alike.

    Ballard Glenn provides scheduled transportation for shopping, trips, and events. Residents find daily activities to encourage socializing and staying active, with special programs for mind, body, and soul. Partnerships with therapists and visiting doctors mean physical, occupational, speech therapy, podiatry, pharmacy, and medication services are available. Home care also supports those who want to stay in their private studio apartments but need some help. The facility welcomes trial and respite stays. The setting is bright, clean, and designed for seniors who want secure care, simple comfort, and a sense of community, without pushing for perfection or making any big promises, just giving folks a good place to live as their needs change.

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