Overall sentiment in the reviews is mixed but leans positive for families seeking a small, home-like assisted living setting. Multiple reviewers highlight consistent strengths: caring, communicative staff; a welcoming, cozy atmosphere; and a clean, well-kept facility. Several reviewers specifically noted that staff were responsive during hospitalizations and that caregivers appeared friendly and professional. The facility’s small size and home-style environment is repeatedly described as a benefit — a cozy community with welcoming residents, a pleasant living room/social area, and a lawn view in a neighborhood setting. Some reviewers explicitly said their family members seemed happy and that they would recommend the community, and at least one placement came via a referral from A Place for Mom.
Staff quality and responsiveness are among the most frequently mentioned positive themes. Comments such as "staff caring," "staff communicative," and "handles situations without needing intervention" indicate that many families experienced timely attention and competent routine care. The positive comments about responsiveness during hospital stays suggest the facility coordinates with hospitals and families when acute needs arise. The professional demeanor of caregivers and a general sense that residents are content contribute to an overall impression of reliable day-to-day care for typical assisted living needs.
Facility and environment comments emphasize a small, intimate setting. Pros include a detailed tour experience, a cozy common living room that seats a small group (about eight people), and a lawn view which reviewers found pleasant. The small scale is presented as creating a "home-like" and welcoming environment where residents and staff can form closer relationships. Reviewers repeatedly used words like "homey," "cozy," and "welcoming," which point to a residential rather than institutional feel.
However, there are notable and recurring concerns that should be weighed carefully. Several reviewers remarked on limited physical space and privacy: rooms reportedly lack private bathrooms, there is a perceived lack of privacy, and some reviewers said there is not enough room for couples to live together comfortably. The small size that creates a home-like atmosphere can also be a limitation — reviewers explicitly called the facility "too small" for some needs. Another consistent practical issue is location: at least one reviewer noted the facility is far from their current physicians, which could be inconvenient for ongoing medical appointments and continuity of care.
Most reviews praise staff, but there is a significant outlier that raises serious concerns about memory-care capabilities. One reviewer described the place as "horrible," not pet-friendly, and specifically criticized dementia/Alzheimer’s care and staff competency. This conflicting account contrasts with the generally positive statements about staff professionalism and responsiveness. Because dementia care requires specialized training, this negative comment flags a potential gap in services or variability in care quality depending on unit, staffing, or specific resident needs.
In summary, Deerfield Place Assisted Living appears to offer a clean, home-like assisted living option with attentive, communicative staff and a small, community-oriented atmosphere that many families appreciate. The main trade-offs are limited private bathroom availability, constrained space for couples, potential privacy issues, and the facility's small scale, which may limit certain services or accommodations. The outlying negative report about dementia/Alzheimer’s care and staff competency is important and suggests prospective residents with memory-care needs (or their families) should probe further. Before deciding, families should schedule a tour (several reviewers noted detailed tours were provided), observe staff-resident interactions, ask about private bathroom availability and room sizes for couples, verify policies on pets, request information on staff training and experience in dementia care, confirm how hospitalizations and emergencies are handled, and clarify how the facility coordinates with outside physicians given potential distance concerns.
