Bay Harbor Memory Care and Assisted Living of DeForest

    4897 Innovation Dr, Deforest, WI, 53532
    3.4 · 28 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Bright facility, caring staff, understaffed

    I like the facility - bright, modern and extremely clean with large common areas and lots of natural light. Staff are generally friendly, caring and try hard, and activities/meals have improved (though food and programming can be inconsistent). My biggest concern is chronic understaffing and frequent leadership turnover, which has caused slow call responses, spotty communication with families and at least one delayed medical evaluation after a fall. It's getting better since leadership changes, but I'd recommend visiting at different times and asking about current staffing and emergency procedures before deciding.

    Pricing

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    Amenities

    3.39 · 28 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      2.9
    • Amenities

      3.5
    • Value

      2.5

    Location

    Map showing location of Bay Harbor Memory Care and Assisted Living of DeForest

    About Bay Harbor Memory Care and Assisted Living of DeForest

    Bay Harbor Memory Care and Assisted Living of DeForest has a calm, home-like setting where residents can feel safe and cared for, and the rooms have private bathrooms and can be decorated with personal belongings and cherished items to help residents feel more at home, and there are cozy studio, one-bedroom, and two-bedroom options with kitchens, laundry, and modern conveniences like Wi-Fi, air conditioning, and cable TV. Caregivers offer round-the-clock support for memory care and assisted living, with help for everything from daily tasks to medication reminders and diabetic insulin management, and there's specialized attention for people living with Alzheimer's or dementia, including the acclaimed Dementia Program and Wanderguard safety features that help prevent wandering and confusion. The building's all on one floor for easy navigation, and there are wide corridors and handrails as well as secured outdoor courtyards and walking paths so residents can move around without worry, while the raised gardens and manicured landscapes let folks enjoy the outdoors, the backyard's used for dining and social events, and there are sensory features in The Koselig Home, like a fish tank and different sounds and smells, to help bring comfort to those living with memory loss.

    Nursing staff and personal care assistants give support with daily living, and health care services cover a lot, including therapy, podiatry, lab work, pharmacy services, home health, palliative and hospice care, and coordination with outside providers, plus there's end-of-life care for residents and their families. Meals are cooked at home, with a Registered Dietician looking after nutrition and special diets, and there are always healthy snacks, plus food services like communal dining, guest meals, and room service. The community has an on-site beauty salon and barber services, games and puzzles in the library or game room, and regular activities like music, arts and crafts, exercise, yoga, parties, card games, and bridge, and there are offsite trips too, so there's usually something social or fun to do each day. Housekeeping, laundry, and maintenance are part of the services, and high-speed internet makes it easy for residents to stay in touch with loved ones in the internet café or in their rooms, and there are gathering and dining rooms for private family visits or public events.

    The staff focus on giving personalized attention, and they take time to talk with residents, help create individual care plans, and make sure every person's needs, health, and comfort are considered as those needs change. People remember the friendly, welcoming feeling and how the environment gives both active older adults and those with greater health or memory needs plenty of support. Common areas have wide windows to let in natural light and encourage residents to spend time together, and there are bistros, community rooms with fireplaces, and even a coffee shop on site, making it easy to connect with others and take part in group events or quiet time if preferred.

    Security and resident safety are priorities, with a gated facility, an emergency alert system, and 24-hour supervision. Pets are sometimes allowed with approval, but check the policies, as they do change over time. Residents and families report good experiences based on the positive reviews and the high scores for satisfaction, and many mention the warm, respectful attention from caregivers, which matches the principles of Honor, Humanity, Comfort, and the Privilege to serve. The facility honors the owner's grandmother, Marion, and keeps a focus on treating every resident like a cherished member of a big family. Those considering Bay Harbor Memory Care and Assisted Living of DeForest can expect a simple, reliable, and caring environment for older adults of many needs.

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