Dove Healthcare - West Eau Claire

    1405 Truax Blvd, Eau Claire, WI, 54703
    3.6 · 23 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Compassionate care despite occasional delays

    I had a largely positive experience at Dove West - nursing, hospice and rehab staff were compassionate, competent and often went out of their way after my mom's surgery, the guest suite and family kitchen were comfortable, and the place was kept very clean. The older building, underfunding and staffing shortages sometimes made care slow or caused missed therapy (and a few nurses seemed too busy/curt), but overall we left smiling and my mom would choose Dove West again.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.61 · 23 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.0
    • Meals

      3.6
    • Amenities

      4.0
    • Value

      3.6

    Location

    Map showing location of Dove Healthcare - West Eau Claire

    About Dove Healthcare - West Eau Claire

    Dove Healthcare - West Eau Claire is a nursing home and long-term care facility in Eau Claire, Wisconsin, that's been around since 1997 and offers skilled nursing care twenty-four hours a day, seven days a week, so residents always have access to nurses and certified nursing assistants who can help with everything from daily activities and medication management to wound care and meal services that take into account each resident's dietary and nutrition needs, and the place has both private and semi-private rooms with plenty of space, making it comfortable for different types of stays, whether someone comes for short-term rehab or needs a long-term home. The staff has special training to look after people with Alzheimer's and dementia, providing a secure environment and specialized therapy programs focused on memory care, plus residents dealing with ventilators, tracheostomy, or post-acute needs get care from trained medical professionals, and there's also a strong focus on helping people bounce back after surgery, injury, or illness with on-site and outpatient physical, occupational, and speech therapy using the latest equipment. Facilities like gyms are shared with other Dove Healthcare locations, and therapy sessions can start pretty quickly, usually within two days during the week. People can expect care that adapts as needs change, including end-of-life support and hospice or palliative care when needed, and the atmosphere aims to be home-like and supportive, emphasizing each resident's comfort and goals. The facility tries to enrich daily living with social programs, scheduled activities, and community events, and volunteers, both adults and youths, can join in through various programs that don't have physical requirements, so people often share hobbies, offer companionship, or help with outings, and volunteers receive training before starting. Dove Healthcare - West Eau Claire also works closely with Dove Healthcare - Orchard Hills Assisted Living to make sure assisted living services are an option if someone needs them, and as part of the larger Dove Healthcare network, the facility draws on a lot of resources for rehab and care across several centers, sticking to values like compassion, dignity, and respect in its daily routines, all while inviting people from the local community to join as volunteers or staff, and the whole place is privately operated with a small, loyal staff, many of whom know the residents and focus on giving straightforward, personal care.

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