Overall sentiment for Frontida Assisted Living: Liberty House is strongly positive and consistent across multiple reviews. Reviewers repeatedly praise the compassionate, attentive staff and high staff-to-resident ratio, describing the caregiving team as engaged, cheerful, and like family. Memory care is frequently highlighted as a strength — the memory unit is described as homey and the staff as respectful and skilled with dementia patients. Many families emphasize excellent communication, responsiveness, and dignified end-of-life and hospice care, including being allowed family presence during final moments and the use of FaceTime when needed.
Facility and environment receive consistently favorable comments. Liberty House is a small, 15-unit community that reviewers say feels intimate and family-like. Physical features mentioned positively include a sunroom, a south-facing sunny room with a Main Street view, a courtyard/patio, updated kitchen and community kitchen spaces, a reading/library room, and overall clean, well-maintained interiors and exteriors. Security features such as a buzz-in system, doorbell camera, and surveillance cameras are noted, reinforcing a sense of safety. Proximity to shopping and local landmarks is also seen as convenient.
Dining and activities are commonly cited as strengths. Meals are generally described as homemade or acceptable, with flexible meal times and quick alternative options available. Social, community-focused dining and frequent outings support resident engagement. Structured programming and informal activities — puzzles, arts and crafts, movie nights, and regular outings — are frequently mentioned as keeping residents active and socially connected.
Clinical care and services are well regarded. Multiple reviewers note a more robust nursing presence than expected for a facility of this size, along with an on-site medical clinic or thorough medical oversight. On-site personal services such as hair salon/barber (noting that some barbers come from outside) are available. Many reviewers emphasize that the staff goes above and beyond, providing individualized attention and strong family communication, which contributes to peace of mind for relatives.
Management and ownership themes show a positive trend. Several reviews explicitly praise the executive director (named Angela LeBlanc) and describe the new ownership as having improved the property and level of care compared with past management. The small-community leadership and hands-on executive presence are cited as contributing to an overall family atmosphere.
Noted concerns and patterns: the most consistent practical limitation is the small size — the 15-bed unit means limited bed availability and may restrict placement options for some families. A few reviewers mention shared bathrooms as an undesirable feature. Importantly, there is at least one serious negative outlier alleging poor staff treatment, lack of assistance for injuries, and claims about no workers' compensation or expecting families to pay for injuries; this claim is not echoed by the broader review set but is significant and should be investigated by prospective families as a single but serious concern. Additionally, while on-site barber services are available, some reviews note barbers are brought in from outside rather than being full-time in-house staff.
In summary, Frontida Liberty House is portrayed overwhelmingly as a small, clean, and well-maintained assisted living community with highly compassionate staff, strong memory care capabilities, robust family communication, and an intimate, home-like atmosphere. The facility's activities, dining flexibility, safety features, and positive management presence are repeatedly praised. Prospective residents and families should weigh the benefits of the intimate 15-unit setting against limited availability and ask directly about bathroom arrangements and any incident/worker compensation policies given the single outlier complaint. Overall, the reviews convey strong family confidence and recommend Liberty House, particularly for residents needing memory care and a close-knit, community-focused setting.
