Fort Atkinson Health Care Center - Bedrock Healthcare

    430 Wilcox St, Fort Atkinson, WI, 53538
    1.8 · 5 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    1.0

    Neglected facility, rude staff, death

    I put my loved one here and it was awful. The building is neglected - no AC/heat, hot water goes out, constant cigarette/urine smell, dirty equipment and dog mess on the floors, cold meals. Staff were rude and short-staffed (CNAs dismissive, nurses sleeping in the office); the care was neglectful and we lost our loved one - I do not recommend this for anyone.

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    Amenities

    1.80 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      3.0
    • Amenities

      1.0
    • Value

      1.8

    Location

    Map showing location of Fort Atkinson Health Care Center - Bedrock Healthcare

    About Fort Atkinson Health Care Center - Bedrock Healthcare

    Fort Atkinson Health Care Center, part of Bedrock Healthcare, sits at 430 Wilcox Street in Fort Atkinson, Wisconsin, and serves as a nursing home and skilled nursing facility with 87 beds in both private and semi-private rooms, offering a quiet and private setting for seniors who need different levels of care, so you've got subacute care for people coming out of the hospital, long-term care for those needing extra help over time, skilled nursing around the clock, and a separate Alzheimer's Care Unit that keeps people with dementia safe and busy with mind-stimulating activities, and there's dedicated wound care, hospice palliative care, and short-term respite care for folks recovering from injury or surgery. The staff focus on providing personalized care plans that follow each resident's health needs, wants, and doctor's orders, and they support daily life with services like nursing supervision, rehabilitation, medication management with licensed pharmacists, and help with off-site needs like dialysis, plus the facility has an on-site radiology department, dental, and podiatry services anybody might need. The center puts effort into building strong relationships with residents, hoping that'll help improve quality of life, and besides basic medical care, you'll find structured programs for social, educational, and entertainment activities, all designed to help people keep their independence and enjoy their days, and for safety they've got a secured environment for memory care. On any given day, you'll find about 40 residents at the facility, which is smaller than some but does mean people get more personalized attention from a staff dedicated to clinical excellence. The center is recognized for high standards of medical care, but over the years, it has had a higher nurse turnover rate, runs with slightly fewer nurse staffing hours than the state average, and has been flagged as a Special Focus Facility because of a history of quality issues, with 124 documented deficiencies and 6 infection-related citations in inspection reports, so families might want to review those reports and keep an open conversation with the staff, who are experienced but operate in a setting under close federal oversight to make sure resident care matches regulations and safety standards. The 24/7 admission process makes moving in fairly simple, and there's a compliance hotline to report concerns, plus a form if you've got questions about programs or services. While the review score averages 4.0 out of 21 reviews and people mention the close-knit feeling, the center's main features are its wide range of clinical services, the focus on patient-centered care, and the effort to help every resident-whether staying short or long term-have as much comfort, safety, and support as possible.

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