Caraton Commons Green Bay

    653 Woodside Rd, Green Bay, WI 54311
    • Assisted Living
    • Memory Care
    2.0ยท6 reviews

    Warm staff, clean facility, recommended

    I placed my father here and I'm very pleased - the staff are warm and attentive, the facility is clean and well-maintained, meals are good, and there are plenty of activities to keep him engaged; communication is prompt and I'd recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    2.00ยท(6)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      1.0
    • Amenities

      1.0
    • Value

      2.0

    Cons

    • Chronic staffing shortages
    • Management and leadership deficiencies
    • Cleanliness issues in common and resident areas
    • Gaps in routine resident care and monitoring
    • Inconsistent meal quality and dining experience
    • Poor staff communication and unprofessional conduct
    • Allegations of financial misconduct and governance concerns
    • High family dissatisfaction and early resident transfers

    Summary of reviews

    The reviews describe a facility experiencing multiple operational challenges that affect daily life for residents. Care-quality concerns center on inconsistent delivery of routine assistance and monitoring; reviewers described situations in which basic care needs and follow-up appeared to be unmet. These observations coincide with descriptions of short resident stays and family decisions to relocate relatives soon after move-in, indicating a pattern of early dissatisfaction for some new admissions.

    Staffing and supervision are recurring themes. Multiple accounts characterize staffing levels as inadequate and describe supervisory or managerial conduct that families found unprofessional. Communication breakdowns were noted, including abrupt call handling and curt interactions with callers, which contribute to perceptions of poor responsiveness. Some reviews referenced specific frontline managers by name when describing unsatisfactory interactions; alongside those operational concerns, at least one review included an allegation about inappropriate financial behavior by ownership, raising governance and transparency questions.

    Dining and facilities also drew criticism. Comments indicated inconsistent meal quality and general dissatisfaction with the dining experience. Facility-related concerns focused on sanitation and cleanliness in both common and resident areas, and reviewers expressed unease about the overall upkeep. There was little to no positive information about activities programming in the summaries provided, leaving programming quality and engagement levels unclear.

    Taken together, the notable patterns are insufficient staffing, management and communication issues, cleanliness and dining shortcomings, and family-initiated early transfers. Prospective residents and family members should consider verifying current staffing ratios and schedules, observing mealtime service, reviewing cleaning and infection-prevention protocols, and asking about ownership, complaint resolution, and recent corrective actions before deciding. If possible, seek recent inspection reports and speak with current residentsโ€™ families to get an up-to-date perspective on improvements or ongoing issues.

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    Location

    Map showing location of Caraton Commons Green Bay

    Caraton Commons Green Bay is located at 653 Woodside Rd, Green Bay, WI, 54311.

    About Caraton Commons Green Bay

    Caraton Commons - Green Bay sits on Woodside Road and serves both the Green Bay and De Pere communities, focusing on assisted living and specialized memory care for those with Alzheimer's and dementia, so you'll find staff trained for those needs day and night, with licensed nurses always on-site and a high staff-to-resident ratio that helps everyone get personal attention, and the team helps with all daily activities like bathing, dressing, grooming, eating, toileting, and getting around, with help for diabetes, medication, incontinence, and non-ambulatory care plus things like mechanical lift devices and a call pendant system in case someone needs help in a hurry. The community has both independent and assisted living options with rooms that are private, some furnished, and some including full bathrooms, plus full-size refrigerators and microwaves, individual heating and air controls, and wall-to-wall carpet and big closets, so residents can feel more at home. Meals are made with quality ingredients and aim to be nutritious, and the facility offers dining options that support various needs, while cleaning, laundry, and maintenance are all included, with staff there 24/7 to care for all residents. The building has modern updates from renovations, including an air filtration system, and offers all basic utilities except phone, so most needs are covered as soon as someone moves in, and Wi-Fi plus cable television make it easier for residents to stay connected and entertained.

    The community's layout gives access to activity spaces, gathering rooms, fitness center, indoor and outdoor common areas, like a patio garden and walking paths, and there's even an enclosed courtyard, raised gardening beds, BBQ areas, and spaces for outdoor exercise so folks can enjoy the outdoors when the weather's nice. Residents can use private family rooms for gatherings and there's a full-service hair salon and barber onsite. Staff organize on-site and off-site activities, including life-enriching programs and live entertainment, aiming to support the emotional and social needs of residents, and transportation is provided for outings and appointments. Caraton Commons can take care of up to 30 people right now, with plans to grow to 40 beds, and rooms have emergency call systems in case someone needs quick help, which is an important comfort for many families.

    The community is operated by KindredHearts Senior Living, and the team has experience in caring for residents with memory loss, ensuring everyone receives support that's tailored to individual needs, so whether someone is fairly independent or requires more hands-on care, Caraton Commons tries to make sure there's dignity and support at every step. Many reviewers share positive experiences and satisfaction with the care and atmosphere, which reflects the community's focus on compassion and belonging, and the staff creates a homelike environment where residents can build connections and maintain their routines as much as possible, all with support available around the clock.

    People often ask...

    Caraton Commons Green Bay offers assisted living, memory care, and board and care.

    There are 1 photos of Caraton Commons Green Bay on Mirador.

    The full address for this community is 653 Woodside Rd, Green Bay, WI 54311.

    No, Caraton Commons Green Bay does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0017255
    StatusClosed
    Facility typeCommunity-based Residential Facility
    License classClosed
    Capacity15 residents
    LicenseeSENIOR OPPORTUNITY FUND OPERATIONS I LLC
    Care servedAdvanced Aged, Physically Disabled, Terminally Ill, Irreversible Dementia/alzheimer's

    Inspection Reports

    2

    Reports

    0

    Citations

    1

    Complaints

    3

    Years

    27 Dec 2024Complaint
    Investigated the complaint and found no deficiencies.
    13 Sept 2023Inspection
    Found no deficiencies identified during the abbreviated survey.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Caraton Commons Green Bay. The information above has not been verified or approved by the owner or operator. For exact information, please contact Caraton Commons Green Bay directly. There is no cost for this service. We are compensated by the community you select.

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