The Courtyard at Bellevue Memory Care and Assisted Living

    1600 Hoffman Rd, Green Bay, WI, 54311
    3.9 · 27 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Great facility, but care declined

    I moved my mom here for the modern, beautiful facility, roomy apartment, active social life, and strong memory-care reputation. At first staff were professional, caring, and the transition went smoothly - she made friends and was comfortable. Over time high staff/management turnover, low staffing, slow call responses, missed meds, poor/unsanitary food service, inconsistent cleaning, billing disputes (and even theft reports) became major problems. I'm very disappointed: great building and some genuinely good caregivers, but staffing, care, and billing issues mean I can't recommend it.

    Pricing

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    Amenities

    3.89 · 27 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.2
    • Meals

      2.3
    • Amenities

      4.2
    • Value

      1.0

    Location

    Map showing location of The Courtyard at Bellevue Memory Care and Assisted Living

    About The Courtyard at Bellevue Memory Care and Assisted Living

    The Courtyard at Bellevue Memory Care and Assisted Living sits near the W-172 Monroe Road exit in Bellevue, close to both I-41 and I-43, and it's not far from pretty places like the East River and Crystal Lake where folks sometimes go for outings or to enjoy the scenery, and this place does a good job of focusing on care for people with memory challenges like Alzheimer's and other kinds of dementia but also helps people who just need a bit of extra help with daily things. They have safety features and assistive technology to help keep residents safe, especially for those who might wander, and there's secured areas for memory care as well as bright, private studio apartments where folks can bring their own things so it feels more like home, and the place is filled with indoor and outdoor spaces you can spend time in, including a garden patio and a courtyard where it's nice to sit outside. The whole staff, including licensed nurses and caregivers trained in memory care and dementia, gives support with daily activities like bathing and dressing, and they're easy to talk to and always around, creating care plans with each resident and their family so everyone's needs and wishes get noticed. They've built things to help people stay independent as much as they can, and every resident can get more help or less, depending on what they want or need, which is nice for those who still like to do what they can for themselves. Meals are home-cooked three times a day by their culinary team, snacks are out all day, and there's a private dining room that families can use for special get-togethers, plus social dining so nobody has to eat alone unless they want to. The place offers spiritual support with devotional services both onsite and off, and the calendar's full of activities like exercise classes, gardening, trips, and more, so there's always something to get involved with, and other events where family can come celebrate together. They make sure everyone gets regular health checks and medication help if it's needed, and housekeeping and laundry are done every week so things stay clean and tidy. For those who only need short-term help, respite care's available too. Being part of Encore Senior Living means there's a focus on making sure people feel valued and cared for, and with plenty of chances to be social or to relax alone, there's a good balance of independence, safety, and community.

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