St. Mary's Care Center

    3401 Maple Grove Dr, Madison, WI, 53719
    3.8 · 45 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Good care, but safety concerns

    I've had mixed experiences here: many nurses, therapists (notably Stephanos RN and Renee RN), activities staff and maintenance were caring, the place is clean, therapy/rehab strong and there's an on-site pharmacy - overall some excellent care. However, chronic understaffing, poorly trained agency nurses, long waits for bathroom help, medication timing problems, lost hearing aids/dentures, and spotty communication (including delayed ER calls) created real safety and privacy concerns. Staff attitudes are inconsistent between shifts - some go above and beyond, others are defensive or unresponsive. I'd recommend visiting often and checking day-to-day care before committing.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.76 · 45 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.3
    • Meals

      3.7
    • Amenities

      4.8
    • Value

      4.0

    Location

    Map showing location of St. Mary's Care Center

    About St. Mary's Care Center

    Ssm Health St Mary's Care Center is part of a larger network dedicated to serving the community through comprehensive healthcare and support services. The care center provides a warm and welcoming environment, where the health, comfort, and well-being of residents are prioritized at every stage. Through an integrated approach to care, the center seeks to not only address immediate medical needs but also to nurture the overall quality of life for every individual.

    At Ssm Health St Mary's Care Center, residents benefit from specialized programs that are tailored to meet a diverse array of health requirements, ranging from post-acute rehabilitation to long-term skilled nursing care. The highly trained staff works collaboratively to ensure that each resident receives compassionate and personalized attention, drawing on the latest resources and a wealth of clinical experience. The care center emphasizes a holistic approach, considering physical, emotional, and social aspects of health, which is reflected in everything from meal planning to recreational activities and wellness initiatives.

    Community engagement and support are central pillars of life at Ssm Health St Mary's Care Center. Residents and their families can take part in classes and events that foster connection and enrichment. Financial assistance programs are available to those in need, demonstrating a commitment to making quality healthcare accessible for all. The center further demonstrates its dedication to service by maintaining up-to-date resources and volunteer opportunities, encouraging a vibrant and interactive environment.

    Transparency in services, patient advocacy, and a strong focus on ongoing education for both staff and residents exemplify the center’s dedication to continuous improvement. With the belief that everyone deserves dignified and respectful care, Ssm Health St Mary's Care Center stands as a supportive and trusted resource for those seeking health, healing, and a sense of community.

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