Overall sentiment in these reviews is largely positive with multiple reviewers praising the small, intimate nature of Timberwood Lodge Assisted Living and the individualized, family-style care residents receive. The facility is repeatedly described as home-like, safe, warm, and familiar, with many reviewers noting that residents felt at home. The size (noted as an eight-unit establishment) and family orientation are highlighted as strengths that enable personalized attention, hands-on caregiving, and clear communication with families.
Care quality and staff interaction are among the most frequently mentioned positives. Many reviewers describe caregivers as caring, compassionate, and willing to go the extra mile. The administrator is repeatedly described as supportive, responsive, and hands-on. Several comments highlight proactive health monitoring, individualized care plans, and frequent communication with family members. Multiple reviewers explicitly recommend the facility based on the staff’s attentiveness and the perceived quality of care.
Facility and accommodations receive consistent praise. Reviewers note that the building is very clean and well-maintained, with good-sized, bright rooms and private baths. The presence of on-site ownership or administrator involvement is mentioned as a stabilizing factor and a reason for confidence in daily operations. The property’s small scale supports a quieter, low-key environment that many families find comforting for memory care and assisted living needs.
Dining, activities, and lifestyle offerings are also commonly cited in positive terms. Several reviewers praised the meals (including accommodations such as lactose-free options) and described a variety of social and recreational opportunities: regular BINGO, gardening and seasonal garden boxes, frequent grilling, dining-out experiences, boating and other outings, and organized trips. The facility is described as pet-friendly, with at least one reviewer mentioning a dog on-site which contributes to a home-like atmosphere.
Despite many strong positives, there are notable concerns and some variability in experiences. The most serious negative theme involves a management change that, according to at least one review, resulted in an incident where the facility was unable or unwilling to take a resident back at the last moment and was not helpful in finding an alternative placement. That experience left the family with a negative impression tied specifically to the transition in management. Several reviews also mention intermittent staffing struggles and a desire for more staff, and one reviewer explicitly expressed a wish for more activities or outings. These issues suggest some operational or resource constraints at times and indicate variability in resident experience possibly linked to staffing levels or leadership transitions.
In summary, Timberwood Lodge presents as a small, clean, and family-oriented assisted living and memory care option with strong, caring staff and an engaged administrator. Strengths include personalized attention, proactive health monitoring, a warm home-like atmosphere, good meals, and a range of social activities. The primary areas to watch are consistency during management changes and occasional staffing limitations; one reported incident of last-minute non-readmission and difficulty securing alternative placement is a serious outlier that prospective families should inquire about when touring or considering placement. Overall, most reviewers recommend the facility and emphasize the positive impact of the staff and the intimate, homey environment on resident quality of life.
