Total Care in Madison, Wisconsin runs as a small, homelike Adult Family Home with room for just four residents, which makes it a close-knit place where people can get to know each other, and you'll see a mix of shared and private rooms, studio apartments, and single-bedroom spaces, all made for comfort and daily needs. Staff, including awake caregivers at all times and an on-call RN, help with bathing, dressing, transfers, and medication management, day and night, and there's always someone to help with meals, laundry, and personal care, plus special menus for people with diabetes, allergies, or even pureed diets if needed, so everyone can eat what helps them feel their best. Memory care is a big part of what goes on here, with support for people living with dementia or mild cognitive problems, and there's also assistance for non-ambulatory residents and folks needing Parkinson's care, diabetes management, incontinence support, and spoon-feeding.
Residents stay busy and connected, since Total Care has social activities, a games room, movie nights, birthday parties, arts and crafts, a library, walking paths and a garden, plus exercise classes to help everyone stay active, and there's a communal kitchen, big dining room, and special rooms for movies and reading, so people aren't just shut in their rooms unless they want quiet. They take safety seriously, with 24-hour supervision, emergency response systems, secured grounds, and a focus on dignity, privacy, and creating a welcoming atmosphere where people's preferences matter, whether that's with transportation to doctor appointments, hospice waivers, support for daily living tasks, or just linen service and housekeeping help.
The facility supports short-term stays for families that need respite, and there's a strong care management system with personalized plans reviewed regularly, made with input from residents and their families, which can include things like crisis communications, on-site dietitian advice, and care coordination for healthy transitions. Total Care also links up with outside therapists when needed, and has been reviewed at 3.8 stars by family members online. The community sponsors regular activities and helps residents get involved in group events, and anyone living here can expect help with moving in, housekeeping, all utilities, telephone access, scheduled meals in a communal setting, and support for both medical and personal needs, so daily life is as comfortable and safe as possible.