Pricing ranges from
    $4,803 – 5,763/month

    Glarner Lodge Assisted Living

    900 Glarner Drive, New Glarus, WI, 53574
    3.8 · 6 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful Swiss-style building, some issues

    I love the beautiful Swiss-style building and the mostly friendly, attentive staff - my loved one seems happy, well cared for, and our visits are enjoyable. However check-in via the kiosk is frustrating, Sunday meds aren't always passed, we encountered a rude Sunday staffer, and we couldn't confirm some gift deliveries.

    Pricing

    $4,803+/moSemi-privateAssisted Living
    $5,763+/mo1 BedroomAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      3.8
    • Value

      3.8

    Pros

    • friendly staff
    • great staff
    • residents appear happy
    • residents well cared for
    • enjoyable visits
    • beautiful Swiss-style building

    Cons

    • difficult check-in process with the machine
    • medications not reliably passed on Sundays
    • rude staff member on a Sunday
    • uncertainty about whether gifts were delivered

    Summary review

    Overall sentiment in the reviews is positive about day-to-day care and the facility environment. Multiple reviewers specifically praise the staff as friendly and great, remark that residents seem happy and well cared for, and describe visits as enjoyable. The building’s appearance — described as a beautiful Swiss-style structure — is a consistently noted positive that contributes to a pleasant atmosphere for residents and visitors.

    Despite the favorable impressions, there are recurring operational concerns focused on weekends. Several reviews point to problems that occur on Sundays: one reviewer reports a staff member who was rude, and another indicates that medications are not reliably administered on Sundays. These items together suggest a pattern of inconsistent weekend staffing, communication, or training that affects both resident care and family experience.

    Separate from weekend staffing, reviewers report a difficult check-in process involving a machine. This appears to create friction for visitors or new arrivals and may be an accessibility or usability problem rather than a reflection of interpersonal staff behavior. There is also at least one report expressing uncertainty about whether gifts were delivered to a resident, which raises concerns about package/gift handling and communication with families.

    The reviews do not provide specific feedback about dining, activities, clinical outcomes, or long-term care plans, so no conclusions can be drawn in those areas from this set of summaries. What is clear is a contrast between warm, attentive day-to-day interactions with many staff members and discrete process/consistency problems that erode confidence—especially on Sundays and at points of logistics like check-in and gift handling.

    For management and families, the key themes are: strong interpersonal care and an attractive facility environment, offset by procedural gaps that appear intermittently. The most actionable patterns are weekend inconsistencies (rudeness and unreliable medication passing), check-in technology/usability problems, and unclear package/gift delivery procedures. Addressing weekend staffing/training and improving check-in and package-tracking procedures would likely preserve the facility’s clear strengths while reducing the negative incidents cited by reviewers.

    Location

    Map showing location of Glarner Lodge Assisted Living

    About Glarner Lodge Assisted Living

    Glarner Lodge Assisted Living sits in Wisconsin with a license number of 15487, and it offers 27 assisted living units in a retirement residence where folks who like their own space can live in studios, one-bedroom, or two-bedroom apartments, or even shared places, and these spaces can have kitchenettes, air conditioning, internet, cable TV, and WiFi. The staff provides 24-hour emergency response and security, with an emergency call system in each room and in-room alert buttons, and there's always somebody trained on Alzheimer's and dementia who knows what to watch for. People can bring cats or dogs, and there's a secure outdoor area for memory care residents, plus wide elevators, wide doors, and everything's wheelchair accessible, so getting around isn't hard at all. There are walking paths, gardens, and a spot for arts and crafts, and folks use the theater, the chapel, and the community kitchen, or relax with large screen TVs and internet in the shared spaces. Meals come from a culinary chef, and staff use organic food and ingredients when possible; there's restaurant-style dining all day and snacks always handy, plus private dining rooms with full kitchens for card games and family visitors. The community covers all the basics like electricity, water, sewer, cable, trash, and recycling, and there's a hydration station always full of flavored water, coffee, and tea. Residents do their own laundry in the free on-site laundry room, or with in-unit Euro-stackable options, and staff come through monthly for housekeeping; there's linen and laundry services available, too. Nursing services and medication management are included, along with help for folks with daily activities like bathing, dressing, transfers, and even falls management or care for Parkinson's disease, and residents have their own individual care plans, wellness and health checks, plus therapy for occupational needs and in-house Medicare Part B therapy through GL Rehabilitation. Amenities include a barber/salon, in-house pharmacy, independent laundry, onsite podiatry, dental, and vision care, all through Medicare Part B services-some things like parking spots, beauty shop appointments, extra housekeeping, guest meals, or added support levels come with an extra fee. The staff offers help with moving in, all-day event planning, outings, and there are regular education, social, and cultural events, plus scheduled day trips, community-sponsored activities, resident-run clubs, and outings like church, shopping, or lunch outside the building with transportation arranged by devoted staff members. There's a secure mailbox system, a transportation service for doctor's appointments or out-of-town trips, and priority admission to the New Glarus Home Skilled Nursing if needed. People who like their independence but need a hand with some things find comfort in the supportive, social environment, and everyone still gets privacy with the choice for private or shared living space, and some rooms have kitchenettes for extra independence. Housekeeping, meal preparation, personal care, wellness checks, medication administration, and supportive staff are part of daily life, and the building's grounds and views of New Glarus are just something folks talk about when company comes.

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