How much does Caring Hands Assisted Living cost per month?

Caring Hands Assisted Living offers competitive pricing, with rates starting at a cost of $3,250 per month.

What levels of care does this community offer?

Caring Hands Assisted Living offers assisted living and memory care.

Are there photos of this home?

There are 5 photos of Caring Hands Assisted Living on Mirador.

What is Caring Hands Assisted Living's address?

The full address for this community is 2514 Wisconsin Ave, New Holstein, WI, 53061.

Does this community offer respite care?

Yes, Caring Hands Assisted Living offers respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Caring Hands Assisted Living - New Holstein, WI

Overall sentiment in the reviews is predominantly positive, with multiple reviewers praising the facility for its cleanliness, pleasant environment, robust activity program, and the warmth and professionalism of many staff members. Common strengths highlighted include bright, spacious rooms and well-maintained common areas, which contribute to a sunny, friendly atmosphere. Several reviewers explicitly noted feeling safe and obtaining peace of mind when a loved one is in the community, and multiple comments said residents are happy and well taken care of.

Staff are a recurring strength in many accounts: reviewers describe staff as informative, pleasant, caring, professional, and respectful. Some reviewers went further and characterized the staff as family-like, indicating strong interpersonal connections and a supportive culture. These positive staff experiences are linked to feelings of safety and satisfaction; one reviewer explicitly said the situation provides peace of mind. However, staff praise is not universal, and the presence of both strong positive comments and concerns points to variability in day-to-day staffing or staff performance.

Care quality is described in mostly favorable terms for residents with standard or moderate needs — many reviews say residents are well taken care of and happy. At the same time, at least one reviewer reported that the facility did not provide enough care for a husband with higher needs, indicating a potential gap in the facility’s capacity to handle higher-acuity care. This creates a clear pattern: the community appears well-suited for many residents but may not meet the requirements of those needing more intensive medical or personal care.

Facility-related feedback is uniformly positive about the physical environment: reviewers note that the facility is very clean, well maintained, and has beautiful, spacious rooms that are bright and sunny. The dining experience was singled out positively as well, with one summary calling the food "wonderful." Activities are another strong area — reviewers mention a wide variety of activities and services, with bingo in a main area highlighted as a popular, well-attended social event. The active social programming appears to contribute meaningfully to residents’ satisfaction and sense of community.

Despite the many positives, there are notable and serious concerns in some reviews that should not be overlooked. A subset of reviewers raised issues about problematic staff hiring practices, which led to distrust of the facility and explicit safety concerns. These comments introduce a theme of inconsistency: while many families praise the staff and care, others worry about hiring, vetting, or management practices that could compromise safety or care quality. The combination of "problematic staff hiring," "distrust," and "safety concerns" suggests that concerns are not merely about preferences but about fundamental operational practices that affect residents’ well-being.

In summary, the reviews portray a community that delivers a clean, attractive environment with a strong activity program, good dining, and many staff who are perceived as caring and professional — creating a family-like, friendly atmosphere that makes many residents and families feel safe and satisfied. However, the presence of reports about inadequate care for higher-acuity needs and troubling comments about hiring and safety introduce important caveats. The overall pattern is one of generally high satisfaction for residents with standard needs paired with occasional, significant concerns about staffing and the facility’s ability to handle higher levels of care. Prospective residents and families should weigh the positive social, environmental, and dining aspects against the isolated but serious staffing and care-capacity concerns reflected in some reviews.

Caring Hands Assisted Living, licensed under State License 0015920, sits at 2514 Wisconsin Ave. in New Holstein, Wisconsin, with room for up to 44 residents and has suites with private bathrooms and showers, plus plenty of closet space, cable in each unit, and phone connections, which gives folks privacy and some comforts of home, and you'll see thermostatically controlled heat and air for every room, so residents can adjust the temperature to their liking without much trouble, and families appreciate those safety features like the emergency nurse call system and twenty-four-hour supervision by friendly resident assistants who are always around and ready to help and keep an eye out for everyone, and when residents have trouble moving around, there's wheelchair accessibility, non-ambulatory care, help with bathing, dressing, transfers, and general activities of daily living, and there's no extra charge for needing that help, which is important for many folks.

You can tell Caring Hands tries to make life feel comfortable and home-like without making things too fancy or out of reach, as they're set up to keep things affordable and supportive, so people can hold onto dignity, independence, and choice, and there's a real sense of supporting individuality-each resident gets a personalized care plan, whether someone needs light nursing, incontinence management, medication monitoring, dementia support, memory care, or even assistance with moving in and arranging transportation to doctor's appointments, and if people can't get out to the doctor, visiting physicians will stop in, and the office can even help with getting oxygen supplies when needed.

Residents have meals served three times a day in a dining room that does all-day dining with restaurant-style options, and there's real care around food allergies and diabetic diets, and snacks are set out between meals, and families notice the housekeeping and laundry get done weekly, with dry cleaning service too, so rooms stay tidy and clean, and of course, there's a housekeeper service throughout.

You're not allowed to keep pets, but people don't seem to mind since the facility fills the place with activities, like arts and crafts, baking club, board games, cards, music entertainers, Friday night movies with popcorn, social hour with coffee, bingo with families, and regular church services, and there's even an exercise group called stretch and flex, which helps keep folks moving. There's a beauty salon and barber shop, and beautiful patios and gardens for people who like to get outside and garden or take in the fresh air, plus the community spaces like the activity room-complete with TV, DVD, CD player, and piano-give folks places to gather, watch movies, or listen to music, and there's a dining room, a lobby, and quiet places for family visits or group gatherings.

All residents have access to the Internet and computers, which matters these days, and rooms come with emergency alert systems, and you'll find safety and security are a focus here, with emergency alert systems throughout. They run a regular set of activities like community outings, and residents can join in on whatever they like, with schedules always changing. They also host events such as the Calumet County Foot Care Clinic. For residents who need it, there's a dementia waiver program, so they can provide more specialized support, and they offer memory care for folks with cognitive troubles.

The place is close to shops, medical offices, and churches in town, so it's pretty easy for families to visit, and Caring Hands has an online contact form for questions, plus photos, a newsletter, a calendar, and floor plans online for people who want to learn more. The building itself offers wide hallways, walking paths, an arts room, and accessibility tools like increased text and high contrast, which helps people with different needs get around and use the space. Caring Hands Assisted Living has a steady, straightforward approach to providing necessary supports, staying focused on resident comfort and helping each person keep as much independence and choice as possible throughout their stay.

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