Anita's II

    Arbor View Dr, Plymouth, WI, 53073
    3.7 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Home-like facility but care lapses

    I liked that the privately owned facility was clean, home-like, had no extra charges, great meals my mom loved, and friendly staff who ran activities. However, repeated care lapses—unfulfilled promises around memory help, forgetting to feed or hydrate and neglecting daily needs—left me dissatisfied, so I cannot recommend it.

    Pricing

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    Amenities

    3.67 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.0
    • Meals

      5.0
    • Amenities

      3.7
    • Value

      5.0

    Pros

    • Privately owned
    • No extra charges
    • Clean facility
    • Meals very good
    • Home-like environment
    • Activities provided with residents
    • Friendly and nice staff (reported by some)
    • Staff take good care of residents (reported by some)
    • Residents/enrollees enjoy the food
    • Several reviewers would recommend to families

    Cons

    • Allegations of staff neglect
    • Unfulfilled promises regarding memory-loss assistance
    • Reports of staff forgetting to feed residents
    • Neglect of hydration
    • Neglect of routine daily needs
    • At least one reviewer expressed overall dissatisfaction
    • At least one reviewer would not recommend
    • Apparent inconsistency in level of care

    Summary review

    Overall sentiment across the provided reviews is mixed and notably polarized. Several reviews praise the facility for being clean, home-like, privately owned with no extra charges, and for offering good meals, resident activities, and friendly staff who take good care of residents. Conversely, other reviews raise serious concerns about neglect, especially around basic care tasks such as feeding, hydration, and fulfilling promised memory-care support. The reviews therefore present a split picture: strong positives in hospitality, environment, and dining for some residents and serious care-quality concerns for others.

    Care quality is the most significant and consequential theme. Positive comments indicate that many residents receive attentive care, enjoy meals, and participate in activities—suggesting that the facility can and does deliver a comfortable, family-style environment. However, the negative comments are alarming: reviewers specifically report staff neglect, failure to follow through on commitments to assist with memory-loss needs, instances where staff reportedly forgot to feed residents, and inadequate attention to hydration and daily personal needs. These allegations point to potential lapses in basic caregiving responsibilities. Because the negative issues involve core activities of daily living (feeding, hydration, memory assistance), they represent high-risk concerns that families should take seriously.

    Staff behavior and reliability is another prominent theme with contradictory signals. Multiple reviewers describe staff as very nice, friendly, and caring—indicating strong interpersonal qualities among some employees. At the same time, other reviewers describe neglectful behavior and unmet promises. This contrast suggests inconsistency in staff performance, which could stem from variable training, uneven staffing levels or scheduling (e.g., differences between shifts), or isolated incidents versus systemic problems. The presence of both strongly positive and strongly negative comments about staff implies that the resident experience may depend heavily on timing, staff assignment, or management oversight.

    Facility, dining, and activities are commonly praised. Cleanliness is repeatedly noted, and several reviewers highlight a home-like atmosphere. Meals are singled out as a strength—multiple reviewers say the food is very good and that their family members enjoy it. Organized activities and resident engagement also receive positive mention, which indicates the facility makes efforts to provide social and recreational programming. These aspects contribute to quality of life and are consistent positives across the reviews.

    Management and operational observations are mixed but specific. The facility being privately owned and having no extra charges is listed as a positive by reviewers, suggesting transparent pricing and a possibly smaller, more personal operation. However, the serious care-related complaints imply potential operational weaknesses in staffing, training, or supervisory processes. One reviewer explicitly stated they would not recommend the facility because of neglect, while multiple others would recommend it—this divergence highlights a lack of consensus about management effectiveness and reliability.

    Notable patterns and final assessment: the reviews cluster into two distinct experiences. On one side, families report a clean, home-like facility with excellent meals, friendly staff, and meaningful activities—an overall positive experience worth recommending. On the other side, some families report critical lapses in basic care (feeding, hydration, memory support) and express dissatisfaction strong enough to advise against the facility. Given these conflicting reports, the key pattern is inconsistency: strengths in environment and dining coexist with reported failures in essential caregiving tasks. Families evaluating this facility should weigh the positive lifestyle aspects against the reported risks to daily care and should seek direct evidence of consistent care practices (for example, observe mealtime assistance, ask about staffing levels/training for memory care, and request information on how incidents are reported and addressed). The reviews do not provide enough detail to determine whether negative incidents are isolated or systemic, but the nature of the complaints—failure to provide food, hydration, and promised memory assistance—warrants careful scrutiny before making placement decisions.

    Location

    Map showing location of Anita's II

    About Anita's II

    Anita's II is a senior living community in Plymouth, WI, that gives people several care options, so whether someone needs assisted living, memory care, independent living, or even some skilled nursing services, they'll be able to find the help they need, and it's nice that they keep rooms large for that feeling of home even though the place isn't one of those huge, cold buildings, but rather a privately owned spot with a small and homelike setup in a countryside area, and it's interesting because they call their memory care place Anita's Garden of Plymouth which sits in its own building so folks with dementia or Alzheimer's can have programs and attention just for them, including things like high-tech wander guards and alarm bracelets for anyone prone to leaving or getting lost. People who need extra help with moving around, getting dressed, bathing, reminders for medicines, or other daily needs will have friendly and attentive staff around day and night, and there's nursing support with visiting nurses, podiatrists, speech therapists, and therapy visits, and if someone has trouble with behavior or needs insulin or help with bladder problems, staff are trained for that too and the place can handle people who need more supervision or can't walk without help. Anita's II serves meals in a dining setting, offers wheelchair accessible showers, lets people smoke outside if they want, and keeps common areas both indoors and out for relaxing or for activities, along with devotional services on and off site, and there are regular activities and good meals, with folks often commenting on the clean spaces, homey feel, and caring attitude you see from the staff. The place serves those as young as 50, and it's able to give short-term respite and hospice care if needed, plus it supports people who want to age in place by increasing care as needs change over time, and it doesn't charge for extra little things once you're living there, which is handy for families worried about hidden fees. Anita's II also connects families with free consulting services, offers advice and help comparing other local communities like Southern Horizon Assisted Living and Songbird Pond Assisted Living, and if folks need to check photos, reviews, or prices, there's help for that too, since there are local advisors and the community partners with groups like A Place for Mom for placement help. It's won the Best of Senior Living 2025 award and has ratings of 4.6 out of 5 stars on SeniorAdvisor.com and a 7.2 out of 10 from residents and visitors, and people notice the respectful, loving care and the effort put into both memory and physical care support, so when someone is considering assisted living or memory care for themselves or a loved one in the Plymouth area, Anita's II may be a good place to look.

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