Songbird pond assisted living

    1900 Arbor View Drive, Plymouth, WI, 53073
    4.4 · 10 reviews
    • Assisted living
    AnonymousCurrent/former resident
    3.0

    Well cared for, management concerns

    I'm well taken care of here - meals have improved (I'd like more fresh vegetables), and the administrator and caregivers are attentive, responsive, and genuinely caring. I would recommend this hometown facility for quality care, but I worry about abusive management and poor treatment of staff, plus a lack of illness notifications and protective gear, so recommend with reservations.

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    Amenities

    4.40 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      3.0
    • Amenities

      4.4
    • Value

      4.4

    Location

    Map showing location of Songbird pond assisted living

    About Songbird pond assisted living

    Songbird Pond Assisted Living sits at 1900 Arbor View Drive in Plymouth, Wisconsin, and runs as a 44-bed community surrounded by landscaped grounds and a pond, which gives a quiet and peaceful place for seniors to call home, and the staff does their best to make it feel like a family. This facility belongs to the Plymouth Chamber of Commerce, and it's also part of groups like the Wisconsin Assisted Living Association and holds BBB Accreditation with an A+ rating. The management, led by Sharon C. Dane, puts a lot of care into things like keeping the rooms clean and comfortable, offering both private rooms and large two-room suites, with private baths and walk-in showers as well as wheelchair accessible showers for folks who need them.

    Songbird Pond Assisted Living mainly helps seniors who want some help with daily tasks like bathing, dressing, and moving about, and there's memory care for people living with Alzheimer's or other kinds of dementia, plus nursing care when needed. Safety seems important here, with staff on-site 24/7, medical alert systems, a strong emergency alert system, and medication management including for diabetes and incontinence, plus catheter and wound care if it comes to that. They've got senior-friendly safety features like walk-in tubs, dispenser systems for medicine, special security, and all rooms have telephones.

    Meals get fixed every day, and the dining room works like a restaurant where you can eat when you want, and they do a good job with special diets for things like allergies or diabetes, plus options like kosher and vegetarian, and they even celebrate big events with meals that come with flowers and sometimes even champagne. There's help with laundry, house cleaning, and someone can coordinate the move-in if families need it, and they also help with transportation to medical appointments. They run planned daily activities, have arts and crafts rooms, do movie nights, arrange for outings into Plymouth, and keep a garden and walking paths so folks can get outdoors when the weather allows. For grooming, there's a barber and salon right inside.

    People often say the staff act friendly and joyful and the atmosphere feels supportive and welcoming, and Songbird Pond Assisted Living has a strong reputation with an "Excellent" rating of 4.5 stars based on customer reviews. There's a library, several lounges and community spaces for socializing, and a program of regular activities so folks stay engaged. The place is also wheelchair accessible throughout. The facility connects to a broader network that helps families locate senior living options and gives honest ratings and reviews with no pressure, and Songbird Pond Assisted Living itself is known for working hard on advocacy, education, and keeping up with modern standards in community care, including "State of the Art" equipment. The average reported price hovers near $2,700, though families can ask for current availability and details as prices aren't always listed right up front. In general, Songbird Pond Assisted Living tries to offer a safe, pleasant, and comfortable environment for seniors who need care but still want to enjoy daily life and stay connected to their community.

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