Spring Valley Senior Living and Health Care Campus

    S830 Westland Dr, Spring Valley, WI, 54767
    3.7 · 10 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Clean facility but inconsistent, neglectful

    I had a mixed experience. Parts of the facility are clean, home-like with lovely gardens, a dementia-safe enclosed outdoor area, lots of activities, and many knowledgeable, caring aides and nurses. But staff quality is inconsistent - I witnessed rude, unprofessional behavior, a nurse dismissing/laughing at a patient and a fall after surgery that felt neglectful, so we removed my mother abruptly. Some wings provide excellent care; others felt unsafe - proceed with caution.

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.70 · 10 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.8
    • Staff

      3.5
    • Meals

      3.7
    • Amenities

      4.0
    • Value

      3.7

    Location

    Map showing location of Spring Valley Senior Living and Health Care Campus

    About Spring Valley Senior Living and Health Care Campus

    Spring Valley Senior Living and Health Care Campus sits on Westland Drive in Spring Valley, Wisconsin, and offers several types of care for older adults. The campus centers around the Spring Valley Health and Rehab Center, which serves people needing skilled nursing, rehabilitation after a hospital stay, long-term care, and specialized medical help, so you'll see people staying short-term to get strong again or long-term when daily help is needed. For seniors who want a bit more independence, Valley Villas Assisted Living offers apartments with rent based on income, and the staff, like director Tammy Brunkhorst, make sure residents get support as they need it, whether that's help with meals, transportation to appointments, or taking part in daily activities.

    The campus has a Memory Care unit for those with Alzheimer's or other memory disorders, and staff provide care for people who need help with things like diabetes management, wound care, IV therapy, or pain control, along with more specialized needs like orthopedic recovery, tracheotomy care, or even respiratory therapy. The nurses and therapists, led by administrator Ryan Zurbuchen, are licensed and trained to care for people with a wide range of conditions, and the facility brings in medical professionals for dental, podiatry, vision, hearing, and lab services, so there's always someone keeping an eye on health issues.

    Safety matters here, and the center's focused on reducing falls, supporting mobility with aids, and tracking residents' health with services like X-rays and regular checkups. The place has two large outdoor courtyards right outside residents' rooms, spots to see the sky and feel the sun, plus neighborhood-style layouts, private suites with easy-access bathrooms and zero-entry showers, and social spaces like hearth rooms with fireplaces. Residents can spend time in the full-service salon, visit the library for quiet reading, or stop by the therapy center for physical, occupational, or speech work, and those who enjoy animals can visit the aquariums and the aviary set up to bring a bit of animal connection during the day.

    There's a chapel open to all faiths, which also works as a gathering spot for big events, and the community likes to display local artwork and hold events, encouraging people to get involved as much as they're able. Meals happen in wide-open kitchens, and families can gather in private dining rooms for special dinners. Home Care, Home Health, and Hospice are available for those who want support while living in their own homes, and respite and adult day services help when a break is needed or care needs to be flexible. Staff set a friendly tone, offering kindness, dignity, and extra help whenever possible, and there's a resident council where seniors can share their thoughts, though family members don't have a formal council. Transportation is part of the support, making outings and trips into town possible.

    The center is a community-based, non-profit healthcare facility, though it's also described as for-profit in parts of its history, but it's known for focusing on quality care and has picked up awards for nursing home care in 2019, 2020, and 2021-even though its ratings have varied, sometimes as high as A+ and sometimes as low as C or D. The whole place offers a strong sense of community, with engaging programs, outings, spaces for residents to talk and enjoy hobbies, and even recent renovations to make things more comfortable and easy to get around. Medicare and Medicaid are accepted. The campus allows people to pick care options to match what they need, whether that's skilled health care, support with memory loss, or just a little help to keep living the life they want.

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