Hamilton Health Services sits at 1 Hamilton Drive in Two Rivers, Wisconsin, nestled near Neshotah Park and Lake Michigan, and it runs as part of North Shore Healthcare. The place takes in Medicare and Medicaid and has a team with people who can answer questions and talk through concerns, which is always helpful. The core clinical team has folks who've worked there a long time, anywhere from 10 to 40 years, and nurse practitioners, nurses, CNAs, social workers, and therapists all work together, day and night, to offer personal care, medical supervision, and therapy. The community follows an admissions process where future residents are encouraged to speak up about their needs. Hamilton Health Services tries to make a cozy, home-like environment with spacious rooms, private and shared options, big common areas, private bathrooms, air-conditioning, cable, and internet.
Every day of the week, Hamilton Health Services offers help with bathing, dressing, meals, medication management, and housekeeping, plus supervision all day and night. The staff arranges transportation to doctor's visits and can help with dialysis trips and other appointments, so people can get where they need to go. There's a full schedule of activity services and meal options, and residents can enjoy outdoor space when the weather is right. Safety is taken seriously here, with systems and designs meant to keep residents from wandering or getting lost, and 24/7 monitoring for those with health conditions demanding constant care.
Skilled nurses do their best to provide services like wound care, diabetic management, tracheostomy management, TPN, intravenous medications, PICC line care, nebulizer treatments, and rehabilitation after injury or stroke. There's speech, occupational, and physical therapy, along with pharmacy services, in-house X-rays, lab testing, and even dental, podiatry, psychiatric, and vision consults available under one roof. Specialized programs help with brain injury rehabilitation, hospice, home health, and discharge planning.
Daily census averages 19 residents, but the facility's certified for 125 beds, so it's seldom crowded, and the rooms feel roomy. It's had 28 total deficiencies reported in recent inspections, including two serious ones for infection control and some issues related to care planning-so families should always look at inspection reports and ask questions. Nurse turnover rate stands at 67.6%, which is more than the state average, and the staffing level is at 3.73 hours per resident per day, below the state's average of 4.1 hours. Leadership and managers are available to help people work through any issues. The latest standard inspection report is from September 11, 2024.
Ownership comes through Nshr Operations LLC, with Arrowhead 123 LLC, The Lane Morrell Bowen Trust, Troy Baumann, Jeffrey Hoehn, and David Mills having indirect interests, while North Shore Healthcare's had managerial control since December 2019. Besides its main site in Two Rivers, Hamilton Health Services connects with several service locations across Wisconsin cities like Milwaukee, Madison, Green Bay, Kenosha, and lots more. The team gets recognized through programs like the "Because of You" board, and the community also runs CNA training through WisCaregiver Careers, helping new nurses start off right.
Services include dining, medication management, help with daily living, trips outside, transportation for medical needs, and amenities like wifi, telephone, and a 24-hour call system. Families can take comfort that supervision goes on all the time, and the facility tries to offer a safe, welcoming setting for older adults-even though it's important to remember that inspection reports, staffing, and other data matter and families should look into them when making a decision.
