Charter Senior Living of Verona

    1125 North Edge Trail, Verona, WI, 53593
    3.7 · 33 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Friendly community but staffing concerns

    I placed my dad at Cedarhurst of Verona and overall it's a friendly, homey community with clean, lovely apartments, a helpful director, a great head nurse and many caring CNAs. It's mid-priced, accepts Medicaid, and felt like good value. That said, staffing and turnover are persistent problems - nights are thin, calls and meds are often delayed or missed, and management can be defensive about complaints. Meals were a highlight but have become inconsistent since the ownership change (salty/undercooked at times) and dining on the memory-care side is weaker; meal congestion and a single small elevator make mobility awkward. Activities exist but are inconsistent and I'd like more afternoon/exercise options. I'd recommend Cedarhurst Verona with reservations: wonderful people and apartments, but expect operational and management issues.

    Pricing

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    Amenities

    3.70 · 33 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.3
    • Staff

      3.4
    • Meals

      2.9
    • Amenities

      3.3
    • Value

      3.6

    Location

    Map showing location of Charter Senior Living of Verona

    About Charter Senior Living of Verona

    Charter Senior Living of Verona sits in a quiet, residential neighborhood, not too far from pharmacies, parks, and local cafes, so everything you might need is close by, and visitors can come by any time, day or night, which makes staying connected easy for families and friends. This community has a family-owned business background, you'll notice that the leadership team and caregivers pay close attention to each resident, treating them almost like family, and their focus is really on supporting everyone's spirit and well-being, rather than just getting through the basics. Residents can pick from different types of senior living here, with options for independent living, assisted living, memory care with the special Flourish Programming, and even short-term or respite stays, so if someone just needs a safe place to recover or rest for a bit, they have that covered too.

    Assisted living services include help with everyday things like dressing, bathing, and medication, with on-site nursing and a call system in every home for emergencies, and caregivers are around 24/7 for support or assistance. Folks with memory challenges also get thoughtful support, thanks to personalized memory care, activities, and access to special programs like "Ask the Expert" with a Certified Dementia Practitioner, which can help families and residents alike understand more about memory care and aging. There's also a senior living advisor who helps relatives talk things through, so big decisions don't feel so overwhelming, and the community tries to lift worry where they can and offer real comfort.

    Everyone here chooses from comfortable, pet-friendly apartment homes that match different needs and budgets, and there are plenty of common areas, from a screened-in gazebo and outdoor fireplace to raised gardens and other peaceful spots for sitting together or enjoying a little fresh air, and lots of activities, like craft corners, meditation sessions, walking clubs, and even trips to shops, restaurants, and local attractions. On top of that, the dining service takes care of regular meals, and weekly laundry and cleaning mean residents can spend time doing what they like, whether that's taking part in rhythm and motion fitness classes, chatting with neighbors, or just enjoying the landscaped grounds.

    The staff designs a busy calendar with social and wellness programs, always looking to match what people enjoy, and the leadership team often checks in to make sure the quality of life for everyone stays high. Short-term stays welcome guests for temporary support, and even then, they still get access to the amenities and community spaces. With everything focused on comfort, safety, and keeping residents engaged, Charter Senior Living of Verona offers a place where both independence and help are available as needed, so residents can find a balance that fits their lives and families can feel at ease about their loved ones' care.

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