Highland House is a senior community that offers several kinds of care, including assisted living, independent living, memory care, and retirement home services, and you'll find there are places in Watertown and Waterloo, with each spot set up a little differently because Highland House in Watertown has private rooms with living quarters and a half-bath, while the Waterloo site gives you private rooms with living spaces, a kitchenette with appliances, and a full bathroom with a shower. The facility offers rooms that are studio, one-bedroom, semi-private, or two-bedroom, so people can pick what fits them, and there's furniture you're allowed to use at no extra cost, which helps when moving in and settling down. Staff at Highland House can help you move between a bed and wheelchair if you need it, and they're there 24 hours a day to help if something comes up, and a registered nurse works with everyone to figure out what level of help makes sense, since they cover three levels of care, from basic to advanced. Meals are provided, and that saves residents the cost and time of cooking, plus there's housekeeping, help with showering, other personal care services, medication administration, and help with activities like getting dressed.
People who live at Highland House get help with daily activities if needed, letting them stay somewhat independent but still have help on hand, and those who need memory care have those services available, too, along with diabetes care like monitoring insulin when needed. The community space is set up to support social life, with an indoor area for people to visit and spend time together, and there are activities and classes held on-site to get everyone moving around and meeting, which people seem to enjoy for the company and routine. Since Highland House is operated by physicians as an extended care facility, it comes with special health programs, like eye care services, women's health, heart and vascular care, orthopedic care, primary care, and even emergency room services when needed. Residents can access patient portals and medical records, and the team there uses health risk assessments to keep an eye on people's overall well-being, offering patient resources as well, and even visitor information. Highland House is licensed as a CBRF in Watertown and an RCAC in Waterloo, which affects what level of care and service is offered at each site, but overall, people get meals, personal care, help from nurses and staff, and have a steady option for both independence and assistance.
Nurses and other team members are recognized for their work, and residents can speak with them about care or day-to-day needs, and classes and events bring people together, making it a place where things happen on a regular rhythm. Highland House aims to be a steady and straightforward place where older adults can get different levels of support, feel safe with staff always around, and have enough options to suit both those who want to do more on their own and people who need ongoing care.
