River View Assisted Living

    1301 East Main Street, Watertown, WI, 53094
    3.0 · 5 reviews
    • Assisted living
    AnonymousLoved one of resident
    1.0

    Looks great, care severely lacking

    I was drawn to the cute, bright apartments, large rooms, clean hallways, good food, many activities, included utilities/no buy-in costs, and an RN on staff five days a week - great location too. Sadly, from day one care was terrible: staff often ignored requests, shoddy wheelchair assistance and forced walking led to multiple falls and a hip fracture, my mother was left unattended and I was not notified - she ended up hospitalized and never recovered. Looks are deceiving; despite friendly front-line staff and nice amenities, I'm very disappointed and would not recommend.

    Pricing

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    Amenities

    3.00 · 5 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      2.3
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Location

    Map showing location of River View Assisted Living

    About River View Assisted Living

    River View Assisted Living in Watertown, WI, offers a variety of care levels for older adults, including assisted living, nursing home, independent living, memory care, and residential care apartment complexes, and although there's no flashy entrance, the hallways are bright and the apartments come with walk-in showers, spacious closets, full-size kitchenettes with refrigerators, freezers, and microwaves, and you can even decorate personal flower boxes if you like, and if you want a place to relax you'll find big common areas, Wi-Fi, an activities room, and views of either a golf course or a peaceful courtyard. The caring and professional staff, including an RN on-site five days a week and nurse management on-call around the clock, help with everything from dressing and bathing to medication management, wound care, occupational therapy, and personal care, plus they're there for incontinence needs and provide daily assistance as needed. There are room and property features like climate-controlled heating and cooling, washers and dryers, cable TV, weekly housekeeping, and utilities included in your rent, so you don't need to worry about extra bills or surprise costs, and they accept Care Wisconsin without any buy-in fees. Safety features include a sprinkler system, wheelchair and handicap accessibility, guest parking, and 24-hour emergency monitoring, so you and your loved ones can feel secure.

    When it comes to food, you get three well-balanced, home-cooked meals each day, with special options for heart-healthy, diabetic-friendly, vegetarian, and garden-fresh diets, and friends or family can join you for meals in the dining room whenever they visit. Social and recreational activities are planned by an on-site activity director, from exercise sessions three times a week to arts and crafts, spiritual counseling, outings in the community, and educational programs, all meant to keep you active and involved. You can use the on-site beauty salon, fitness center, and even get lab or podiatry care without going far, and transportation's there for medical appointments and errands. Medical services cover the basics up to more involved needs, including visiting physicians, psychiatric care, hospice care, respite care for short-term stays, and therapy services such as PT, OT, and diabetic care. The staff at River View focus on maintaining dignity and comfort, and anyone looking to feel at home with attentive care and opportunities for both privacy and social connection might find what they need here, especially since the community's just a few miles from hospitals, doctors, supermarkets, parks, and other local spots people enjoy.

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