Mirador estimate
    $3,450/month

    Prairie Ridge Assisted Living

    819 Wilcox St, Waupun, WI 53963
    • Independent Living
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.33·(33)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.8
    • Meals

      4.0
    • Amenities

      4.5
    • Value

      3.0

    Pros

    • Caring, attentive staff
    • Well-maintained, clean interiors
    • Spacious apartment-style units
    • Ample common areas and wide hallways
    • Regular activities and community outings
    • On-site amenities (hair salon, chapel, exercise area)
    • Timely medication and meal delivery
    • Organized, supportive office staff
    • Home-like atmosphere
    • Ongoing healthcare education and programming

    Cons

    • Gaps in emergency-response protocols
    • Insufficient staff training and certification
    • Inconsistent staff conduct and family communication
    • Workforce-management issues including payroll and scheduling
    • Inconsistent sanitation standards
    • Limited medical capabilities (not a full skilled-nursing facility)
    • Limited meal variety and basic dining options
    • Higher-than-average cost with location-based pricing
    • Lack of central air in some buildings

    Summary of reviews

    Overall impression: Reviewers present a mixed but predominantly positive view of day-to-day life at Prairie Ridge Assisted Living, with repeated praise for staff demeanor, apartment-style living, cleanliness, and the range of communal spaces. Many accounts emphasize helpful, family-oriented caregivers, timely medication and meal delivery, and a well-kept, home-like environment with sizeable units and wide halls that support visitation and activity programming.

    Care and staff: Care quality is commonly described as compassionate and attentive. Families note proactive caregiving, organized office support, and staff teamwork; several reviews single out timely medication administration and consistent meal delivery. Counterbalancing those positives are operational concerns: some reviews raise serious allegations about emergency response, transfer safety, and staff certification. There are also recurring references to inconsistent staff conduct and communication with families. Workforce-management issues — including payroll and scheduling problems and variability in staffing levels — were cited and could affect continuity of care if not addressed.

    Dining and activities: The facility offers on-site dietary oversight, daily activities, outings, exercise resources, and continuing healthcare education opportunities. Reviewers describe a fair amount of programming and an active schedule. Dining is characterized as basic with limited meal variety by some, while others praise the food; ancillary services such as an on-site hair salon are available for an additional fee.

    Facilities and management: Physical spaces are frequently praised: clean, well-maintained interiors, large rooms, many common areas, and a non-institutional feel. Notable operational limits include the absence of central air in some areas and the fact that Prairie Ridge is an assisted-living provider rather than a full medical or skilled-nursing facility. Management impressions are mixed: several commenters note improvement and positive engagement since PRA Living assumed operations, while others express concerns about transparency and honesty in communications.

    Notable patterns and considerations: The strongest and most consistent positives relate to staff attitude, cleanliness, and the living environment. The most significant recurring risks center on emergency procedures, staff training and certification, workforce-management reliability, and limits to clinical capability. Prospective residents and families should weigh the facility’s strong social and environmental attributes against these operational considerations and verify up-to-date information on emergency protocols, staff credentials, staffing levels, fee structures, and clinical scope of services before making a placement decision.

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    Location

    Prairie Ridge Assisted Living is located at 819 Wilcox St, Waupun, WI, 53963.

    About Prairie Ridge Assisted Living

    Prairie Ridge Assisted Living in Waupun, WI is a Community-Based Residential Facility (CBRF) that provides different levels of care so residents can stay as their needs change, and they have a focus on light care, with all residents currently needing only light care, which means most people need help with things like dressing, bathing, or medication but not constant medical attention, and the staff, including nurses available all day and night, helps with daily activities, medication management, and housekeeping, plus there's a 24-hour emergency alert and call system throughout the building, including special buzzers for residents to use when they need help, so nobody needs to worry about being alone in an emergency, and there are secured memory care areas-one in a separate building-for residents who have dementia or tend to wander, which helps keep everyone safe, and the community's equipped for non-ambulatory residents, with wheelchair-accessible showers and one-person transfer assistance, and the facility also manages bowel and bladder care, diabetic care like blood sugar checks and insulin, plus they offer respite care if someone just needs a short stay, or hospice services when it's time for that level of support.

    Residents have a lot of places to gather and socialize, like several common rooms, a community lounge, an arts room for crafts or hobbies, and a dining room with all-day meals, even special options for those needing vegetarian, diabetic, allergy-friendly, or other diets, and meals are served in the dining room, but there's also room service arrangements, and every resident's room comes furnished with a telephone for easy communication and wheelchair access for comfort, and laundry and housekeeping services are included, which makes daily life easier, and there are recreational amenities like a well-stocked library, garden with walking paths, and organized activities, both community-sponsored and resident-run, so there's always something to do, and the staff helps arrange move-in and transportation for new residents, and residents can go on group excursions or use the complimentary transportation around town, or pay a small fee for extra rides, plus there are parking spots for residents who drive.

    There's a beauty salon and barber shop right at Prairie Ridge, along with services for haircuts, and they hold movie nights, offsite outings, and devotional services in the onsite chapel so people can connect with their faith, and pets like dogs and cats are allowed, which can be important for some folks who want that companionship, but there's no smoking in any indoor area, whether it's the rooms or common spaces, and the building's handicap-accessible throughout. They have unique rooms and names for their gathering places, and they offer counseling and therapy for those who want more personal support, with staff who're known for being friendly, helpful, and on-task, creating a setting where residents can feel comfortable and respected as they age in place, and with different care types and specialized support, the facility's designed to meet the changing needs of seniors in a practical way.

    People often ask...

    Prairie Ridge Assisted Living offers competitive pricing, with rates starting at a cost of $3,450 per month.

    Prairie Ridge Assisted Living offers independent living, assisted living, and memory care.

    There are 23 photos of Prairie Ridge Assisted Living on Mirador.

    Yes, Prairie Ridge Assisted Living allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 819 Wilcox St, Waupun, WI 53963.

    No, Prairie Ridge Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Wisconsin, the Department of Health Services' Division of Quality Assurance licenses assisted living and long-term care facilities through surveys, verification visits, and complaint investigations.

    License number0012604
    StatusActive
    Facility typeCommunity-based Residential Facility
    License classRegular
    Capacity24 residents
    LicenseeADVANTAGE MANAGEMENT WAUPUN LLC
    Care servedAdvanced Aged, Irreversible Dementia/alzheimer's
    EffectiveDecember 1st, 2009

    Inspection Reports

    16

    Reports

    3

    Type A Citations

    0

    Type B Citations

    6

    Complaints

    3

    Years

    06 May 2026Complaint
    Investigated a complaint and cited deficiencies in medication administration and resident rights; noted repeat deficiencies. The actions were recorded in a formal regulatory process dated in 2026.
    • Type A—Medication administration not in accordance with prescription
    • Type A—Medications administered outside prescribed times
    • Type A—Medication dosage instructions not followed
    23 Apr 2026Verification
    Found no deficiencies. Prior deficiencies were corrected.
    15 Jan 2026Verification
    Identified deficiencies with repeat issues related to care oversight and documentation; prior deficiencies were noted.
    • Wisconsin Admin Code 89.27(3)(c)Repeat deficiency related to service oversight and documentation
    03 Oct 2025Complaint
    Investigated a complaint and found deficiencies in compliance with licensing and operation requirements. Noted multiple regulatory issues and repeated deficiencies from prior findings.
    • Wisconsin Admin Code DHS 83.14(2)(a)Licensee ensures facility complies with all laws
    12 Sept 2025Inspection
    Investigated a complaint and identified deficiencies in background checks, staff oversight, and resident care processes.
    24 Jan 2025Verification
    Investigated the matter and found no deficiencies cited.
    15 Jan 2025Complaint
    Investigated the complaint and found it unsubstantiated.
    19 Dec 2024Verification
    Investigated tenant records and identified deficiencies in medication management, medication administration, and health monitoring for two tenants, repeating prior findings.
    • Wis. Stat. ch. 50Medication management and health monitoring deficiencies
    19 Dec 2024Verification
    Investigated a complaint and found deficiencies related to caregiver training and orientation, including missing emergency and disaster plan training; four deficiencies were repeats from prior findings.
    • SOD CD13Caregiver training and orientation deficiencies
    • SOD CD12Caregiver training and orientation deficiencies
    • SOD CD11Caregiver training and orientation deficiencies
    • SOD NPVS12Caregiver training and orientation deficiencies
    11 Dec 2024Desk Review
    Investigated a deficiency for failure to submit the biennial report, annual report, and license fee on time before expiration.
    • DHS Chapter 83Biennial/annual report and license fee not timely submitted
    02 Aug 2024Verification
    Identified 1 deficiency related to medication administration documentation and insulin dosing.
    • —Medication administration documentation deficiency
    31 Jul 2024Verification
    Investigated a verification visit identified seven deficiencies, including gaps in staff training and competency, with several repeats from prior surveys.
    • CD12Training and competency of staff
    06 Mar 2024Complaint
    Identified six deficiencies during a survey, including gaps in staff orientation and emergency planning.
    • —Orientation/training of staff
    06 Mar 2024Complaint
    Investigated deficiencies in medication management, including insulin dosing and glucose monitoring errors affecting two tenants.
    • 89.23(2)(a)2.cNursing services: health monitoring, medication administration and medication management
    15 Sept 2023Complaint
    Investigated the complaint and identified deficiencies in medication management, with gaps observed in medication administration records for Tenant 1; noted as a repeat deficiency from a prior inspection.
    • ACO411Medication management and administration
    10 Jul 2023Verification
    Found no deficiencies cited during the verification visit.

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    Mirador Living is not affiliated with the owner or operator(s) of Prairie Ridge Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Prairie Ridge Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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