Overall sentiment in the reviews for Library Square Senior Living is strongly positive, with persistent praise for the staff, personal attention, and community atmosphere. Reviewers repeatedly describe the staff as extraordinary, caring, responsive and accessible — staff members are credited with making transitions smooth, calming residents’ anxieties, and providing compassionate care. Several accounts single out individual employees and management (tour guides, directors, and specific staff) for being particularly helpful. The sense of a family-like, welcoming community is a dominant theme: long-term residents report feeling at home, new residents often settle in quickly and make friends, and families express gratitude and peace of mind after placement.
Care quality and medical supports are highlighted as major strengths. Multiple reviews note on-site nursing, visiting physicians and mental health care, plus physical therapy offered in the building. Safety and security receive frequent positive comments: apartments include pull cords and walk-in showers, there are morning staff check-ins, and reviewers mention quick staff response in emergencies. The facility’s COVID-19 communication and safety measures were also praised. Reviewers value that residents can add services as needs change without an outbound move, which families find reassuring.
The grounds, apartments and amenities earn consistent commendation. Units are described as clean, modern and well laid-out, with large one-bedroom options, lots of windows, patios or small balconies, and full kitchens (dishwasher, stove, refrigerator). Recent remodeling has refreshed common areas and apartments for many residents. Amenities noted include underground parking, an in-house grocery/store, beauty shop, multiple common rooms (library, TV room, puzzle area, exercise room), and proximity to local conveniences — the library, shops, hospitals and bus lines. Several reviewers emphasize that the apartments are among the largest they saw during tours, often calling them impressive and age-appropriate.
Dining and activities are core positives. Numerous reviewers rave about the food and the chef, calling meals a social highlight and noting table service, menu choices, and included meal plans (two meals daily or monthly meal packages referenced). The activity schedule is robust: daily exercise classes, gardening, bingo, outings (bus trips, baseball games, zoo), music events, and field trips are frequently cited. This programming supports a vibrant resident life, and many reviewers say their loved ones are more active and socially engaged than before moving in.
Management, tours and operational responsiveness are generally praised. Tour experiences are often described as thorough and forthcoming, with clear explanations of apartment models and transparent walk-throughs. Maintenance responsiveness is cited positively in many reviews — work orders completed quickly — although isolated reports mention slower responses on particular requests. Several reviewers note that staff and management have long tenure, which contributes to consistency and trust.
Noted concerns and recurring caveats are important for prospective residents to weigh. Staffing challenges are mentioned by multiple reviewers as a potential risk: although most say they have not seen poor caregivers, concerns about staffing levels or turnover were raised. Food temperature has been called out occasionally (meals arriving only warm), and a few reviewers felt the dining room or some common dining areas could use further refreshment. One or two maintenance issues were slow to resolve, and a basement elevator odor was reported. Practical limitations include the absence of a dedicated memory care unit (so residents needing specialized dementia care would need another facility), a waiting list for assisted living at times, and unclear or undisclosed rent amounts in some communications. Several reviewers also mentioned feeling constrained without a car and that the facility’s small, secluded setting (dead-end street behind the library) may be limiting for those who want more expansive views or immediate street activity.
Bottom line: Library Square Senior Living receives overwhelmingly positive praise for its caring staff, safe and modern apartments, strong medical supports, excellent food and a rich activity program. The community atmosphere, small size, and hands-on staff are repeatedly cited as differentiators that make residents and families comfortable and satisfied. Prospective residents should confirm current staffing levels, memory care availability if needed elsewhere, cost and waitlist details, and any temporary impacts from ongoing remodeling. For those prioritizing compassion, security, easy access to medical and community amenities, and an active social calendar, reviewers consistently recommend Library Square as a top choice.
