The reviews for Falkirk Assisted Living of Monroe present a strongly mixed picture, with several reviewers offering high praise for the facility’s atmosphere and staffing while others report serious care and management concerns. Positive comments emphasize a small, home-like environment that is clean and well-maintained, where many staff and owners are described as warm, friendly, and communicative. These reviewers highlight individualized attention due to the facility’s limited capacity, reports that residents are treated like family, and that families are kept up to date — all features that some say make Falkirk preferable to a larger nursing home setting.
On the other hand, a number of reviews raise substantial and specific concerns about clinical care, staffing qualifications, and food quality. Several reviewers allege that a nurse is not on-site despite being told otherwise and describe staff as untrained or lacking accountability. These critiques extend to claims that medical needs are handled by calling 911 rather than through on-site professional oversight, and at least one review questions the competence or practices of the doctor associated with the facility. In addition, hygiene-related incidents (including reports of urine on floors and inadequate resident hygiene) appear in the negative accounts, indicating potential lapses in basic care and cleanliness for residents themselves even while the facility's physical environment is otherwise described as clean.
Dining emerges as a notable point of divergence. Positive comments characterize the environment as home-like and inviting, but several negative reviews specifically call out poor meal quality, alleging meals are presented as "home-cooked" but are actually frozen items (e.g., fish sticks) with cheap, canned fruit. One reviewer called food "average," which suggests that dining might be acceptable to some residents but disappointing to others, and that expectations about meal preparation should be clarified with management before placement.
Views of staff and management are polarized. Many reviewers commend individual caregivers and owners for being friendly, attentive, and communicative; these positives are tied to the facility's small size and family-like culture. Conversely, other reviewers describe management as confrontational and report a lack of accountability when problems arise. This split suggests variability either over time, among shifts, or between the experiences of different families — and it points to the importance of assessing current staffing and leadership behavior in person.
Facility and safety features receive mostly favorable comments: the building is described as clean, inviting, and well-kept, with safety equipment and buzzers in place. The small setting is repeatedly cited as a plus, creating a warm environment where residents can laugh and feel at home. The only consistent facility-related complaint is about parking, which some find inadequate.
Overall pattern and practical takeaways: Falkirk appears to offer a desirable small, home-like environment with caring staff and strong communication for some residents and families. However, multiple reviews flag serious and specific concerns about medical staffing, staff training, accountability, and food quality. Because the reviews are polarized, prospective residents and families should perform targeted due diligence: ask directly whether a licensed nurse is on staff and their hours; clarify who provides medical oversight and how emergencies are handled; observe meal service (ask to see a sample menu and a mealtime); request documentation of staff training and incident reporting procedures; and speak with current families about recent experiences. These steps will help determine whether Falkirk’s home-like advantages align with the level of clinical care and operational reliability you require.
