Overall sentiment from the reviews is mixed-positive: most reviewers highlight Evergreen Living Center At Stagecoach as a clean, well-located, and affordably priced facility with good basic amenities and a friendly staff. Many comments emphasize the physical environment — private bathrooms with walk-in showers, spacious double-occupancy rooms with televisions, a large sunlit day room, and an enclosed courtyard — which contribute to a comfortable, home-like atmosphere. The setting is repeatedly described as beautiful and wooded, with well-maintained grounds and a pleasant waiting area and large nurse's station. Reviewers appreciate that the facility accepts Medicare and Medicaid and that the pricing is on the cheaper side compared with alternatives.
Care quality and staffing are discussed with both praise and concern. Numerous reviewers praised the staff’s friendliness, helpfulness, and clear communication; several specifically mentioned an easy and quick paperwork/admissions process and a well-regarded administrator. However, a consistent and notable concern is the facility’s limited capacity to care for residents with Alzheimer's disease — reviewers explicitly state there are not enough staff trained for Alzheimer’s care. Staffing levels or training appear uneven depending on care needs: while short-term rehab residents have single-occupancy rooms and positive therapy-related experiences, long-term nursing residents commonly occupy two-person rooms, and some families feel this setup is insufficient for higher-acuity dementia care.
Medical, rehab, and support services receive positive remarks but with caveats. The facility offers convenient on-site or visiting services (podiatrist, eye doctor, dental visits), an on-site hair salon, and regular grooming/barber services; laundry is available as well. There is a rehab unit with single rooms that reviewers noted separately from the general nursing home two-person rooms. Transportation services are provided (buses to malls and appointments and a nurse who can accompany residents), which many families found helpful. That said, some reviewers reported an out-of-pocket charge (reported as $20) for rides to doctors or stores — a detail prospective residents should verify. Several reviews also flagged bed availability concerns and potential delays tied to Medicaid timing, which can affect placement and transitions.
Dining, activities, and social programming were generally positively reviewed. Families and residents describe the food as very good and the dining area as pleasant. The facility supports an active schedule with exercise equipment, an activity room, knitting classes, cards and games, and organized outings. These offerings, plus the supervised outdoor courtyard and easy access to nearby shopping, contribute to a socially engaging environment for residents who are mobile and cognitively able to participate.
Physical condition and comfort level present some mixed signals. Most reviewers describe the building as well-maintained and clean, yet a subset mention odors and areas needing repairs. The overall décor and ambiance are characterized as comfortable rather than upscale — “not real fancy but comfortable” — which aligns with reports of affordable pricing. A few reviewers explicitly stated they or their family members did not feel fully comfortable, underlining the importance of an in-person tour to assess room layout, smell, and maintenance.
In summary, Evergreen Living Center At Stagecoach appears to be a solid, budget-friendly option with strong basic amenities, helpful staff, good food, on-site health services, and active programming. Its strengths lie in cleanliness, friendly communication, convenient location, and practical features like private bathrooms and a rehab unit with single rooms. The primary limitations to weigh are its suitability for residents with Alzheimer’s/dementia (staff training and staffing levels), the prevalence of two-person nursing rooms rather than private rooms, occasional maintenance/odor issues, transportation fees, and potential Medicaid placement timing or bed availability constraints. Prospective residents and families should tour the facility, ask specifically about Alzheimer’s care and staff training, confirm current bed and Medicaid processes, and inquire about any transportation fees and planned repairs to ensure the facility meets their specific needs.
