The Kensington

    311 E Simmons St, Galesburg, IL, 61401
    4.5 · 6 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    5.0

    Great care, amenities; slight smoke

    My mom moved into Kensington downtown and I couldn't be happier - the staff and care are outstanding. The private 2-bedroom apartment is nice, handicap accessible, and allows overnight stays; the food is good and there's a wide variety of on-site activities, plus it's connected to a theater and library and has a beautiful ballroom. She loves the activities, has made friends, and no longer has to cook, clean, or do laundry. Only downside: a stale smoke smell that slightly detracts from the otherwise excellent place - I highly recommend Kensington.

    Pricing

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    Amenities

    4.50 · 6 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.7
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      4.5

    Pros

    • Excellent staff
    • High-quality care
    • Handicap accessible
    • Private two-bedroom apartments
    • Allows overnight stays
    • Housekeeping and meal services (no cooking/cleaning/laundry)
    • Downtown location
    • Connected to a theater and library
    • Wide variety of recreational activities
    • Good dining/food
    • On-site activities and social opportunities
    • Nice rooms and elegant accommodations
    • Large ballroom suitable for events (~150 guests)
    • Residents form friendships and strong social bonds
    • Frequently recommended by reviewers

    Cons

    • Limited availability / no rooms available
    • Stale smoke or lingering odor detracting from ballroom ambiance

    Summary review

    Overall sentiment across the review summaries is strongly positive. Reviewers repeatedly praise the quality of care and the staff, describing them as excellent or outstanding. The community is presented as a full-service retirement apartment option in a downtown setting with hotel-like finishes and amenities. Several reviewers explicitly recommend the Kensington, and multiple comments highlight that residents feel well cared for and relieved of daily chores such as cooking, cleaning, and laundry.

    Care quality and staffing are among the clearest strengths. Reviews call out excellent care and excellent or outstanding staff multiple times, and these comments are linked to positive resident experiences — for example, family members report that their loved ones no longer need to manage daily household tasks and have reliable support. The staff is also associated with active programming and creating a social environment where residents "made many friends," which supports both daily needs and quality of life.

    Facilities and location are another consistent theme. The Kensington is described as downtown with convenient cultural connections (notably linked to a theater and a library), and the living units include private two-bedroom apartments. The property is handicap accessible and offers hotel-like touches — reviewers mention nice rooms, an eloquent/hotel ambiance, and a beautiful chandelier in a sizable ballroom that can accommodate roughly 150 guests. These facility attributes combine accessibility, private living spaces, and attractive common areas for events and socializing.

    Dining and services receive favorable mention: reviewers say the food is good and that residents "love" the food and activities. The presence of regular meal service and housekeeping is framed as a major convenience for residents ("mom no longer has to cook, clean or do laundry"). Overnight stays being allowed is specifically noted, which may appeal to families or residents who want flexibility in hosting guests.

    Activities and social life are emphasized as a strong point. Multiple reviewers mention a wide variety of recreation and on-site activities, and at least one reviewer explicitly states that their loved one "loves activities" and "made many friends." The combination of on-site programming, event spaces, and cultural connections supports an active lifestyle and social opportunities for residents.

    Notable patterns and concerns are limited but worth considering. The most frequently cited drawback is availability — several summaries indicate that there were no rooms available at the time, suggesting potential waitlists or limited vacancy. Another isolated but specific concern is a stale smoke smell in the ballroom that detracted from the otherwise attractive ambiance during an event. These issues do not appear widespread in the summaries provided, but they are concrete and may affect prospective residents or event planners. In summary, the reviews portray the Kensington as a well-regarded, full-service downtown retirement community with strong staff, good dining and activities, attractive facilities, and high recommendations from reviewers, tempered mainly by occasional availability constraints and a reported odor issue in the ballroom.

    Location

    Map showing location of The Kensington

    About The Kensington

    The Kensington sits as a classic high-rise landmark right in the heart of historic downtown Galesburg, at 311 East Simmons, so seniors live close to banks, restaurants, churches, shops, public transportation, and healthcare, like Galesburg Cottage Hospital Emergency Department and OSF St. Mary Medical Center, which some folks find comforting since help's not far away if they need it. The building offers one-bedroom and two-bedroom apartments that are both cozy and elegant, with daily rates that cover meals, utilities, housekeeping, and plenty of recreational programs, so residents don't have to worry about little details piling up on them. People here have all sorts of needs, so the community blends independent living, assisted living, and memory care services, helping seniors who can handle most things on their own as well as those who might need regular support like bathing, dressing, or managing medicine, and even offers non-ambulatory and diabetic care if required. For seniors with Alzheimer's or dementia, there's memory care in a secure place that helps prevent wandering and confusion, while trained staff can step in any time, day or night, for anything from companionship to getting dressed, which lets folks feel safe keeping their independence as much as possible.

    Spaces here were built for relaxation and socialization, with inviting common areas and dedicated indoor spaces for devotional activities, games, and get-togethers, and there are offsite trips too. Special awards for staff friendliness and engaging activities show that people pay attention to how residents feel here, whether they need a little or a lot of help each day. Meals are made with quality ingredients and served in ways that focus on taste and good nutrition, with menus ranging from light luncheons to gourmet meals, and while they don't offer outside catering right now, they do help families plan special events. The Garden Rooms and Grand Ballroom, with silver service, china, linens, glassware, and a fine dance floor, can host up to 200 people, and setup and cleanup's included, which is a comfort for families planning big occasions. Seniors living at The Kensington can count on social, physical, mental, and emotional activity programs, with events aiming to keep folks connected, and there's help with things like planning senior living and emergency preparedness, which gives a sense of safety when life is uncertain. Home care services are available for those who need company or non-medical help at home, and the all-inclusive approach makes daily life less stressful, so residents can spend time on comfort and belonging instead of managing bills and chores all day. The Kensington runs an active Facebook page to keep folks updated about what's happening in the community, and there's always trained staff close by who know how to help, whether the need's big or small.

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