Hartsfield Village

    10000 Columbia Avenue, Munster, IN, 46321
    4.1 · 8 reviews
    • Independent living
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    4.0

    Friendly staff, lively but pricey

    I visited and came away pleased: the staff were friendly, responsive and obliging, the dining room immaculate and the food excellent most of the time. My spacious one-bedroom with den/kitchenette and balcony was clean, modern and homey. There's a lot going on - exercise, yoga, trainer, bingo, movies, bus service, walking trails and regular health visits - and the location is convenient (family about 15 minutes away). It's well staffed and lively, but pricey, has fewer amenities than some alternatives, and didn't feel quite as warm and personal as I expected.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.13 · 8 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      4.1
    • Meals

      3.8
    • Amenities

      4.3
    • Value

      2.0

    Pros

    • Very clean, new and modern facility
    • No noticeable odors
    • Assisted living and nursing located in a separate building
    • Lots of activities available
    • Nice amenities (exercise facility, trainer)
    • Excellent / very good food frequently mentioned
    • Beautiful and immaculate dining room
    • Spacious rooms and common areas
    • Living units with bedroom, living room, kitchenette, and bathroom
    • Friendly, informative and obliging staff
    • Staff are responsive and well staffed
    • Doctor visits on-site
    • Regular podiatrist visits
    • Variety of activities (exercise classes, yoga, bingo, movies)
    • Bus service / transportation provided
    • Walking trails adjacent to units
    • Spacious one-bedroom with den and good layouts
    • Quiet, homey and welcoming atmosphere
    • Convenient location (family nearby in some cases)
    • Resident involvement (elections) and generally happy residents

    Cons

    • Relatively high price / expensive
    • Fewer amenities compared with some other facilities
    • Limited availability / waitlist (no bed available; wait)
    • Some reports of only one meal a day
    • A few reviewers felt staff or culture was not as warm or caring
    • Some reviewers said the facility could offer more activities
    • No Catholic mass provided
    • Living quarters described as merely adequate by some

    Summary review

    Overall sentiment: Reviews of Hartsfield Village are predominantly positive, with repeated praise for the facility’s cleanliness, modern appearance, spacious accommodations, and strong dining environment. Many reviewers emphasize the facility’s bright, new construction and lack of odors, and they consistently describe public spaces and the dining room as attractive and well-maintained. Residents and visitors frequently note that the overall atmosphere is welcoming, quiet and homey.

    Care quality and medical services: Several reviews highlight the availability of on-site medical support as a significant strength. A physician reportedly visits the facility, and podiatrist appointments are provided regularly. The presence of assisted living and nursing care in a separate building is noted as a benefit for those who may need increased levels of care without moving off campus. These points suggest a good level of medical and clinical support integrated into the community.

    Staff and service: Staff receive strong, repeated compliments — described as friendly, courteous, obliging, informative and responsive. Multiple reviewers characterize the facility as well staffed, which aligns with comments about quick responsiveness and overall visitor/resident satisfaction. That said, a minority of reviews express that the environment is not quite as warm and caring as expected; this indicates that while day-to-day service is competent and efficient, there may be variability in perceived warmth or personal connection among staff members.

    Facilities and accommodations: Unit layouts are widely praised — many units include a bedroom, living room, kitchenette and bathroom, with some one-bedroom-plus-den floorplans described as spacious and nicely laid out. Balconies and appliances are noted positively. Walking trails adjacent to the units, pleasant common areas, and a generally beautiful facility are frequent points of praise. A small number of reviewers, however, called living quarters merely adequate, signaling some variation in unit condition, size, or expectations relative to the price.

    Dining: Dining is a standout feature in many reviews. The food is described as excellent or very good most of the time, and the dining room is repeatedly called beautiful and immaculate. These comments suggest a strong culinary program and high standards for the dining environment. Contradictorily, at least one review mentioned only one meal a day, which may reflect either a misunderstanding, a specific program option (e.g., limited meal plan), or inconsistent experiences — this is an area worth clarifying with the community directly.

    Activities and wellness: Activity programming is another frequently cited strength. Reviewers list a broad array of offerings including exercise classes, yoga, bingo, movies, organized outings (bus service), and involvement opportunities like resident elections. The presence of an exercise facility and trainer is noted as a plus. Still, a few reviewers felt there could be more activities or that the facility has fewer amenities than alternative communities, suggesting the quantity or variety of programming may not meet every prospective resident’s expectations.

    Management, cost and availability: Price and availability are clear concerns. Multiple reviewers label the community as expensive, and there are notes about limited bed availability or a wait (one review referenced a 20-minute wait — likely in reception or for service — and other comments referenced no bed available). Several reviewers explicitly compare the amenities unfavorably with other, possibly less expensive, options. Prospective residents should confirm what is included in fees, which amenities are standard, and current waitlist status.

    Notable gaps and contradictions: While the dominant themes are positive (cleanliness, food, staff, activities), there are a few recurring but minority issues: perceptions of insufficient warmth from staff, at least one report of very limited meal service, and comparisons that place this facility below other options in terms of amenities for the price. Additionally, the absence of Catholic mass was mentioned as a specific programming gap for residents who prioritize that religious service.

    Bottom line: Hartsfield Village consistently receives praise for its modern, clean facility; attractive dining; responsive staff; and robust, varied programming. It appears well suited for residents seeking a well-maintained, activity-rich community with on-site medical support and comfortable apartment-style units. However, prospective residents should weigh the higher cost and potential differences in amenities versus competitors, confirm meal-plan details, verify current availability, and ask questions about religious services and the breadth of activity programming to ensure alignment with personal needs and expectations.

    Location

    Map showing location of Hartsfield Village

    About Hartsfield Village

    Hartsfield Village is a vibrant senior living community that offers a comprehensive continuum of care, designed to meet the evolving needs of its residents. Nestled in a serene and accessible location, Hartsfield Village combines comfort and safety with an array of amenities, providing an environment where residents can thrive in every stage of their retirement journey. The community features several living options, including independent living, assisted living, rehabilitation, skilled nursing, and memory support, allowing residents to transition seamlessly as their needs change.

    The campus is beautifully landscaped, encouraging outdoor activities and relaxation. Walking paths wind through well-kept gardens, inviting residents to enjoy fresh air and nature within a safe and secure environment. Inside, Hartsfield Village features spacious apartments and suites designed for comfort and convenience. Each living space can be personalized, allowing residents to bring their own sense of home to the community. Common areas are tastefully decorated and include lounges, dining rooms, activity centers, and sunrooms, providing ample opportunities for social interaction and relaxation.

    An array of amenities and programs are available to enhance daily life at Hartsfield Village. Dining is a highlight, with delicious, freshly prepared meals served in restaurant-style settings. The culinary team strives to accommodate individual preferences and specific dietary needs, offering a varied menu in pleasant surroundings. Residents can enjoy a range of activities spanning fitness classes, arts and crafts, educational seminars, and themed social events. The community takes pride in its wellness programming, emphasizing physical, emotional, and social well-being, with options such as yoga, aquatic therapy in a heated pool, and group outings to local attractions.

    Hartsfield Village supports its residents with specialized services tailored to individual needs. The rehabilitation center offers physical, occupational, and speech therapy in a supportive, patient-centered environment, helping residents regain strength and independence following illness or surgery. For those requiring memory support, dedicated staff members provide compassionate care in secure surroundings, utilizing innovative techniques and programs to engage and enrich the lives of individuals with memory impairments.

    Residents at Hartsfield Village benefit from additional conveniences such as a full-service hair salon, a library stocked with a wide selection of books, an arts studio, and a fitness center equipped for senior wellness. Transportation services make it easy for residents to attend appointments, run errands, or enjoy outings. The community fosters a culture of friendship and engagement, where neighbors quickly become like family. Staff members are known for their dedication and commitment to making every day meaningful for each resident, whether through individualized care, coordination of activities, or a warm greeting that brightens the day.

    Through its comprehensive care, beautiful environment, and wide-ranging amenities, Hartsfield Village stands out as a community where seniors can experience an active, fulfilling lifestyle with the reassurance that support is available should their needs change. The warm and welcoming atmosphere ensures that each resident feels at home, respected, and empowered to live life to the fullest.

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