Pricing ranges from
    $5,662 – 7,360/month

    Sycamore Manor

    222 S 25th St, Terre Haute, IN, 47803
    4.4 · 84 reviews
    • Independent living
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Warm, clean community with hiccups

    I toured Sycamore Manor and immediately felt at home - warm, caring staff, spotless, well-maintained apartments and lovely common areas. The dining is excellent, there are many daily activities, and the community is social and supportive with a convenient location and shuttle service. It seems good value, though I did hear about occasional staffing, billing or security hiccups - ask about those on your tour. Overall, I would recommend it.

    Pricing

    $5,662+/moSemi-privateAssisted Living
    $6,794+/mo1 BedroomAssisted Living
    $7,360+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Assistance with dressing
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system

    Meals and dining

    • Meal preparation and service
    • Restaurant-style dining

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.44 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.6
    • Meals

      4.5
    • Amenities

      4.4
    • Value

      3.3

    Pros

    • Caring, friendly and attentive staff
    • Responsive and helpful customer service (when present)
    • High-quality, well-presented dining and culinary team (Chef Bennie highlighted)
    • Wide variety of meal options and special dishes (coconut cream pie, chicken salad mentioned)
    • Clean, well-maintained and attractive facility
    • Spacious, well-designed apartments with balcony options and two-bedroom layouts
    • Home-like, resort-like or plush-hotel atmosphere and decor
    • Active social programs and many activities available
    • Welcoming, warm community and friendly residents
    • Weekly housekeeping and included cleaning services
    • Free or included services (transportation/ride service to appointments)
    • Pleasant common areas (library, beauty shop, movie theater, courtyard)
    • Strong sense of community and resident engagement
    • Staff that often goes above and beyond for residents
    • Good location near shopping, parks and amenities
    • Walkable location and easy access to local services
    • Good tour experience and informative admissions staff
    • Perceived good value by many reviewers
    • Safety and strong virus containment/safety measures (reported by some)
    • Helpful fall incident response and resident care
    • Personalized touches (spa water, fresh cookies, linen tablecloths, flowers)
    • Right-sized/smaller building that many find ideal
    • Staff teamwork and high-quality caregiving reported
    • Comfortable transition support for new residents
    • Varied apartment floor plans and ample storage

    Cons

    • Intermittent understaffing or short-staffed shifts
    • Staff turnover and inconsistent management/leadership
    • Reports of poor customer service or rude staff after move-in
    • Privacy and security incidents (unannounced entry, chain lock ripped off, break-in)
    • Major service outage reported (heat outage lasting nine days)
    • Limited dining selections or lack of accommodations for dietary restrictions
    • Some reviewers report limited activities or fewer options in smaller facility
    • Accessibility concerns for some residents (e.g., upstairs apartments not suitable for visually impaired)
    • Perceived high cost or not getting value for price by some families
    • Billing delays and slow final bill/financial communication issues
    • Management indifference, poor communication, or lack of empathy reported
    • Lack of outdoor patio improvements and missing security infrastructure (no cameras)

    Summary review

    Overall sentiment: Reviews of Sycamore Manor are overwhelmingly positive with repeated praise for the staff, dining, cleanliness and community feel, but a notable minority of reviews raise operational and safety concerns. The most consistent themes are that residents and families appreciate the caring, friendly nature of the staff and the high quality of the food; many reviewers describe the environment as home-like or resort-like. The facility’s cleanliness, attractive common areas (library, beauty shop, movie theater, courtyard), and well-designed apartments (including balconies and two-bedroom options) are frequently highlighted. Multiple reviewers specifically name and praise staff and the chef (Chef Bennie is singled out for special dishes and desserts such as coconut cream pie), and many describe a warm, welcoming atmosphere where staff personally engage with residents and go above and beyond.

    Care quality and staff: The dominant takeaway is that staff are a major strength. Words like caring, wonderful, attentive, knowledgeable and responsive recur across reviews. Families recount staff helping with falls, making residents feel special, and providing individualized attention. The activity director and many front-line staff receive specific praise for involving residents and creating social opportunities. However, this generally positive picture is complicated by recurrent reports of understaffing, staff turnover, and occasional poor customer service. Several reviews describe management indifference or rude behavior from some staff members after move-in. While many reviewers express that staff teamwork and patient-focused care are strong, prospective residents should be aware that experiences may vary over time or across shifts.

    Dining and food service: Dining is another standout area. Multiple reviewers praise the exquisite dining, varied menus, and presentation — with specific positive notes about the chef, weekly specials, spa water with cucumber/lemons, fresh cookies, and well-liked dishes (e.g., coconut cream pie, chicken salad). Meals are described as well-presented, accommodating and plentiful by many residents. A minority of reviewers, however, would like more dining options or better accommodation of dietary restrictions. Overall, food quality is a consistent selling point, especially for those who value restaurant-style dining in a senior community.

    Facilities, cleanliness and amenities: The facility is widely described as clean, bright, and well-maintained — some reviewers compare it to a plush hotel. Apartments are called spacious and thoughtfully designed, and communal spaces are noted as cheerful and decorated (linen tablecloths, flowers, etc.). Amenities such as a beauty shop, movie theater, library and courtyard receive repeated praise. The building size is often seen as the right fit: not too large, which supports a close-knit community feel. At the same time, a few reviewers mention that some outdoor patio improvements were not completed to expectations, and one review flagged older security infrastructure (no cameras) as a concern.

    Activities and social life: Many reviews highlight active social programs, engaging activities and residents who are involved and talented. Activity directors and program staff are frequently praised for drawing residents into games, events, and community life. That said, some reviewers — particularly those in smaller parts of the facility or expecting a very wide range of programming — mention limited activities or fewer "bells and whistles" compared with larger facilities. So while programming is generally strong, the breadth and intensity of activities can vary.

    Management, operations and safety concerns: While many reviewers describe the facility as well-run, clean and responsive, a meaningful set of reviews raise operational red flags. These include understaffing, billing delays, management indifference, and inconsistent communication. There are also serious safety and infrastructure reports: one reviewer described a nine-day heat outage, and others reported privacy and security incidents including unannounced staff entry, a chain lock ripped off, and an unresolved break-in. These incidents are relatively rare in the corpus of reviews but significant in impact — they point to potential weaknesses in emergency preparedness, building security, and follow-through from management. A few reviewers explicitly called out a lack of security cameras and slow or unsatisfactory responses to problems. Prospective residents should ask specific questions about these topics during tours.

    Costs and value: Reviewers give mixed messages on cost. Several say Sycamore Manor offers good value for money and reasonable pricing, and one review provided a monthly cost range ($2,300–$2,400) with level-of-care pricing noted ($100–$1,000). Other reviewers feel the community is on the high side or that they are not getting full value relative to price, particularly when operational problems arise. Common financial complaints include billing delays and slow final bills, which suggest the need for clear financial policies and good communication from management.

    Patterns and recommendations for prospective residents: The strongest, most consistent positives are the staff-resident relationships, high-quality dining, cleanliness, comfortable living spaces, and a welcoming community. The main areas for due diligence are staffing stability, management responsiveness, safety and security measures (cameras, entry protocols, contingency plans for outages), accommodation of dietary restrictions, accessibility for sensory-impaired residents, and clarity around billing procedures. During a tour, potential residents and families should meet caregiving staff, inquire about recent staff turnover and contingency staffing plans, ask for details about past incidents and corrective actions, confirm how dietary needs are handled, and verify apartment accessibility and security features.

    Overall judgment: On balance, Sycamore Manor receives strong praise from many residents and families for its core offerings—staff, food, cleanliness, and community life—and is frequently recommended. The positive reviews paint a picture of a loving, engaged community with notable personal touches and high-quality meals. However, a minority of reports about management, safety incidents, and operational lapses are significant enough to warrant careful questioning and verification before committing. If those operational and security issues are addressed to satisfaction, Sycamore Manor appears to be a highly attractive option for independent or assisted living residents seeking a warm, well-cared-for environment.

    Location

    Map showing location of Sycamore Manor

    About Sycamore Manor

    Sycamore Manor, located at 222 S 25th St in Terre Haute, Indiana, serves as a retirement community offering both independent and assisted living, as well as short-term respite care, with a focus on balancing care and personal independence, and has earned a 4.3 rating from 47 reviews, which means folks who've lived or visited generally had a good experience while not everyone thinks it's perfect, and you'll find a campus managed by Five Star Senior Living, so there's skilled staff available around the clock and services like medication reminders, speech and occupational therapy, and regular in-house doctor visits to help residents feel supported and safe while living there, and the place tends to have both furnished and private room options with utilities such as basic cable and internet included, and people can have their pets, with features like a dog park and pet therapy, which is nice for those who love animals, while meals are provided-sometimes one, sometimes two, sometimes three a day, depending on what makes sense for the resident-but the dining room has a restaurant-style feel, there are chef-inspired meals, and they also offer a MyChoice dining program, plus a private dining room for special occasions, so people have some flexibility, and there's plenty to do with activity options like movie theater events, game nights, clubs, group trips, happy hours, and volunteer opportunities, and those who like staying busy or social can find ways to connect, while amenities include things you might expect-laundry and housekeeping services are handled by staff, transportation is available, and there's covered parking too, so people don't have to worry much about those chores, and if someone likes outdoor spaces, there's a pond, a lake, a park, gardening spots, outside walking paths, a gazebo, and both an indoor heated pool (which is in the Cottages Clubhouse) and an outdoor pool, which makes it easier to get some exercise or fresh air no matter the weather, plus inside there's a chapel, library, salon/barbershop, activity studio, an exercise room, FOX Rehabilitation, a card and game room, computer workstations, community gardens, and even a bar or cocktail lounge, and the community holds frequent events and social gatherings, so those interested in religion or staying spiritually connected have services on-site, and those extra features help support both mental and physical well-being, and the place is protected by federal laws that secure LGBTQ+ rights, which means residents of all backgrounds should feel welcome, and with services such as an emergency response system, regular health and wellness programs, concierge service, respite care, and personalized assistance, Sycamore Manor provides many of the basics people tend to look for in senior living, but since the property is currently off the market, it's not possible to move in right now or find out more about renting, and the community experience here is based on a steady routine and a variety of ways to stay active or relax, with several supports and simple comforts that help residents live life their own way, even though some details about parking, policies, or apartment interiors aren't available.

    About Five Star Senior Living

    Sycamore Manor is managed by Five Star Senior Living.

    Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.

    Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.

    Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.

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