Pricing ranges from
    $2,300 – 2,650/month

    Twin Oaks at Heritage Pointe

    228 Savannah Terrace, Wentzville, MO, 63385
    4.7 · 66 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    5.0

    Warm attentive community, quality care

    I toured Twin Oaks and feel confident recommending it. The family-owned, faith-based community is spotless, home-like and staffed by warm, caring people - a charge nurse even called my first night and 24/7 oversight is available. There are lots of activities, lovely common spaces (sun porch, great room, game tables), and care options from independent to memory care with outside skilled nursing available. Meals are generally tasty but not restaurant-style and dietary options can be limited; villas require going outside to the dining room. It's on the pricey side, but the attentive staff, strong sense of community and updated apartments sold me.

    Pricing

    $2,300+/mo1 BedroomAssisted Living
    $2,650+/mo2 BedroomAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.68 · 66 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.6
    • Meals

      3.8
    • Amenities

      4.4
    • Value

      3.7

    Pros

    • Compassionate, family-like staff who know residents by name
    • Long‑tenured and attentive nursing and caregiving team
    • Strong communication and responsive administration/charge nurse availability
    • Wide, active social calendar with diverse programs and outings
    • Immaculate, newer/brand‑new facility with tasteful decor
    • Spacious, comfortable and customizable apartments (many ~1000 sq ft options and villas)
    • Multiple care levels on campus (independent, assisted living, memory care) and external skilled nursing options
    • On‑site amenities: hair salon/beauty shop included, shuttle transportation, exercise/fitness rooms
    • Regular resident meetings, festive/community events, and faith‑based programming
    • Dog‑friendly gestures and pet accommodations noted
    • Helpful maintenance and support staff; family‑run/locally managed ownership
    • Dining available three times a day and meal delivery options
    • Good location and easy family visiting; sense of safety and oversight (24/7 assistance/charge nurse checks)

    Cons

    • Dining quality inconsistent: not always restaurant‑style; limited healthy/fruit options and heavy on carbs
    • First‑floor assisted living studios are small and some have shared patios
    • Long waitlist for certain units (one‑bedroom wait around a year reported)
    • Staffing concerns in some reports (low RN/tech ratios and perceived insufficient assistance)
    • Memory care unit described as small and lacking structured activities
    • Occasional reports of neglectful incidents or rude front‑desk interactions (isolated but notable)
    • Villa residents may need to go outside to access dining room
    • Pricey or higher cost than some expect; some said too expensive
    • Inconsistent experiences across reviewers (some say no nurses/aides were visible or felt cold)
    • Limited outdoor greenery/grass for pets and some missing landscaping
    • Early dinner time (5 PM) and some dietary restrictions not well accommodated

    Summary review

    Overall sentiment in these reviews is strongly positive: most reviewers emphasize that Twin Oaks at Heritage Pointe feels like a family‑run community where staff genuinely care for residents. The most consistently praised attributes are the compassion and attentiveness of caregiving and nursing staff, many of whom are described as long‑tenured and personally engaged. Reviewers repeatedly note that staff learn residents’ names, provide individualized attention, follow up with families (including charge nurse check‑ins), and often go above and beyond to make residents comfortable. The ownership/management model is frequently referenced as family‑owned and locally managed, which reviewers link to faster decision‑making, personal attention from leadership, and a warm community culture.

    Facility and living environment receive high marks: multiple reviewers describe the campus as new or recently updated, immaculate, and tastefully decorated. Common areas, dining rooms, and apartments are often called spacious, comfortable and up‑to‑date; many residents have the ability to personalize apartments and enjoy roomy units (several mention ~1000 sq ft apartments or villa options). On‑site amenities that stand out include a beauty shop/hair salon (often included), convenient shuttle transportation, exercise rooms, activity spaces, and abundant outdoor seating areas. Reviewers also appreciate practical details such as maintenance responsiveness, linens and housekeeping, and easy family visiting.

    Activities and community life are major strengths. The social calendar is described as packed and diverse: residents participate in Java Music, Bible study, armchair travel, Scrabble, line dancing, theater outings, Zumba, exercise classes, social hours, holiday events, and more. Monthly resident meetings, festive open houses and family‑friendly events contribute to a strong sense of community. Several reviewers explicitly link this active programming to residents’ improved mood, increased endurance, and making new friends. Shuttle service for errands and outings, as well as organized transportation for medical appointments and grocery trips, supports resident independence.

    Dining is a mixed but prominent theme. Many reviewers praise the meals as tasty and enjoyable (specific dishes like Caesar salad with chicken, biscuits and gravy, shrimp cocktails and desserts are mentioned), and they value meal delivery options and social dining. However, recurring criticisms include that dining is not always restaurant‑style, healthy or fresh options can be limited (few fresh fruits and yogurts in the morning, heavy on carbohydrates), and some reviewers suggested menu improvements (e.g., baked fish). A few reviewers found dining less accommodating to dietary restrictions. Practical inconveniences around dining are also noted (for villa residents, dining room access may require going outside).

    Care level and staffing show an overall positive pattern but with notable concerns and variability. While many accounts describe attentive nursing, 24/7 oversight, responsive charge nurses, and trusted care, others raised staffing concerns: a specific staffing ratio (1 RN and 3 techs for 60 patients) was cited as worrying; some reviewers felt assistance was insufficient at times, or that nurses/aides were not always visible. There are isolated but serious reports alleging neglect — residents left unattended, crying in wheelchairs, or encountering rude reception staff. These negative reports are fewer than the positive ones but important because they point to inconsistency in care experience and occasional breakdowns in service.

    Memory care emerges as a distinct area of mixed feedback. The community does provide memory care, but reviewers commonly describe the memory care unit as small and note a perceived lack of structured activities for those residents; many memory care residents were observed doing puzzles or watching TV rather than participating in the broader assisted living programming. Family members expressed a desire for better inclusion of memory care residents in activities and more tailored engagement. In contrast, assisted living and independent living residents generally experience an active, well‑staffed environment.

    Logistics, cost and other practicalities: several reviewers cited long waitlists for certain apartment types (approximately a year for one‑bedroom units was mentioned), and some described the community as pricey or expensive even as others felt it offered good value for space and amenities. Pet owners appreciated dog‑friendly touches but noted limited grassy areas and shared patios in some units. A few reviewers mentioned early dinner times and that the villas or additional buildings were still in development/opening phases.

    In sum, the predominant picture is of a warm, well‑maintained, activity‑rich senior community led by caring, family‑oriented staff and management. Strengths are most evident in staff engagement, compassionate personal care, cleanliness, amenities (salon, shuttle, events), and a strong social environment. The primary areas for prospective residents and families to probe further are dining quality and accommodations for specific dietary needs, consistency of staffing levels and visibility of nurses/aides (especially at night or during shift changes), the size and programming available in the memory care unit, waitlist timelines, and unit‑specific features such as patio arrangements and villa dining access. While negative reports are a minority, they merit direct questions during a tour: ask for current staffing ratios, examples of memory care programming, sample menus and how dietary restrictions are handled, expected wait times for preferred units, and references from current families. Overall, for many reviewers Twin Oaks is described as a rare gem — a caring, family‑run community where residents feel loved, active, and well cared for — but prospective residents should confirm the specifics most important to their needs before committing.

    Location

    Map showing location of Twin Oaks at Heritage Pointe

    About Twin Oaks at Heritage Pointe

    Twin Oaks at Heritage Pointe stands in Wentzville, Missouri, as a large, 70-bed senior living community that's earned the highest average rating in the city, with a score around 9.3 out of 10, and many folks say the staff is friendly and helpful. The place has assisted living, skilled nursing, nursing home care, home care, and a special memory care building meant for people with Alzheimer's and dementia, with outdoor areas, a secure setting, and things like wearable technology that alerts staff if someone leaves. Apartments come in studio, one-bedroom, two-bedroom, or suites, with some about 1,000 square feet, including private bathrooms, air conditioning, cable TV, kitchenette, phone, and Wi-Fi, and some rooms are furnished. There are independent living and assisted living apartments, a memory care facility, and the Garden Villas, so people can live more on their own or get more help as their needs change, and residents don't have to move out as their care needs increase since staff can help with things like transferring, incontinence, mobility issues, and diabetics, doing blood sugar checks and insulin shots for folks who need it. Meals are served three times a day with options for low sodium, low sugar, gluten-free, vegetarian, and even guest meals or private dining for families, and the dining is often called a focus of the facility, with set menus and meal prep for allergies or diabetes.

    The community keeps people busy with a daily events calendar run by a full-time activity director, offering things like music programs, movie nights, arts, cooking classes, trivia, Wii bowling, yoga, community service, educational talks, and even intergenerational meetups-plus there's a pet care program, so some residents can keep dogs or cats. The site includes a Chapel of the Lake, a game room, fitness center, library, and landscaped walking paths, giving people places to relax or keep active, and they run devotional services on and off site. The building is handicap accessible with wheelchair-friendly showers, sinks, and tubs, and offers security and awake staff on hand 24/7, along with a nurse on site, a doctor on call, and quick-response emergency alert systems in rooms and common areas.

    For care, staff help with medication, transfers using lifts if needed, reminders about toileting, behavioral needs, and managing symptoms common in dementia. The facility handles elopement risks with a computerized wander-alert system and is set up to care for people who may act out physically. There's also transportation and parking for residents or visitors, with Midwest Eye Associates and Walgreens nearby for medical needs and drugstore errands. Twin Oaks at Heritage Pointe is family-run with local decision-making, has won the Best of Senior Living Award for care and support, and people have recognized it for a high review score and a positive community feel, keeping things simple and straightforward for the residents and their families.

    People often ask...

    Nearby Communities

    • Front exterior view of the American House Town and Country senior living facility with a circular driveway, landscaped greenery, and an American flag on a flagpole under a wooden entrance canopy.
      $5,000+3.9 (61)
      suite
      assisted living, memory care

      American House Town and Country

      1020 Woods Mill Rd, Town and Country, MO, 63017
    • Evening view of the entrance area of Belmont Village Senior Living Lincoln Park, featuring brick walls, decorative lighting fixtures, a circular chandelier on the ceiling, and a sign with the facility's name visible near the street.
      $5,506 – $7,157+4.5 (131)
      Semi-private • 1 Bedroom • Studio
      independent, assisted living, memory care

      Belmont Village Senior Living Lincoln Park

      700 W Fullerton Ave, Chicago, IL, 60614
    • Exterior view of Belmont Village Senior Living Glenview building at dusk, showing a large covered entrance with white columns, well-maintained landscaping with bushes and trees, and a multi-story brick and siding facade with lit windows.
      $3,965+4.6 (121)
      Semi-private
      independent, assisted living, memory care

      Belmont Village Senior Living Glenview

      2200 Golf Rd, Glenview, IL, 60025
    • Exterior view of a large, modern three-story senior living facility building with a covered entrance driveway, surrounded by green lawns and trees under a partly cloudy blue sky.
      $5,633 – $7,322+3.9 (69)
      Semi-private • 1 Bedroom • Studio
      assisted living, memory care

      Alto Grayslake

      1865 E Belvidere Rd, Grayslake, IL, 60030
    • Exterior view of a senior living facility named The Ashton on Dorsey, featuring a large covered entrance with stone pillars, multiple windows, and three flagpoles with flags in front of the building under a clear blue sky.
      $4,100 – $6,900+4.7 (76)
      Studio • 1 Bedroom • 2 Bedroom
      independent, assisted living, memory care

      The Ashton on Dorsey

      1105 Dorsey Ln, Louisville, KY, 40223
    • Aerial view of a senior living facility named Montage Mason surrounded by green lawns, trees, parking lots, and nearby buildings under a clear sky.
      $4,395 – $5,274+4.5 (75)
      Semi-private
      assisted living, memory care

      Montage Mason

      5373 Merten Dr, Mason, OH, 45040
    © 2025 Mirador Living