Pricing ranges from
    $3,404 – 4,425/month

    Touchmark at All Saints

    111 W 17th St, Sioux Falls, SD, 57104
    4.4 · 31 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Beautiful campus, but care problems

    I moved my mom here and I love the beautiful, immaculate campus, well-designed rooms, outstanding dining and nonstop activities - the caregivers and dining staff are friendly, attentive and make residents feel at home. However we ran into troubling issues: medication shortages, missed care/falls, lost laundry and even vomit on carpet in one room; rooms were sometimes locked, staff turnover was high, some administrators felt uncaring, and there's a non-refundable $2,000 fee. Hospice and many nursing staff were excellent and with family involvement my mom is happy and engaged, but I'd advise careful contract review and close oversight of care.

    Pricing

    $3,404+/moSemi-privateAssisted Living
    $4,084+/mo1 BedroomAssisted Living
    $4,425+/moStudioAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.39 · 31 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.5
    • Meals

      4.5
    • Amenities

      4.5
    • Value

      1.5

    Pros

    • Luxury, hotel-like facility and decor
    • Beautiful, immaculate grounds and common areas
    • Spacious apartments and private two-person suites
    • All levels of care available (independent, assisted, memory/skilled nursing)
    • Brand-new kitchen with stainless appliances
    • Excellent, varied dining and five-star menus
    • Polite, accommodating and attentive dining staff
    • Friendly, caring and compassionate nursing and care staff
    • Abundant activities and social programming (daily classes, events)
    • Wellness programs, fitness room, modern equipment and pools
    • Chapel with Tiffany stained-glass windows
    • Multiple dining areas, bistro and garden spaces
    • Strong sense of community and family-like atmosphere
    • Moving coordinator and helpful admissions/management (frequently noted)
    • Fast, responsive maintenance and housekeeping (many reports)
    • Transportation and guest rooms available
    • Pet-friendly and wheelchair-accessible layouts/wider doors
    • Library, mini golf, Wine & Canvas and other resident events
    • Good location (downtown Sioux Falls; close to activities)
    • Daily communication and family-focused care (visiting flexibility)

    Cons

    • High cost; reports of expensive fees
    • Non-refundable move-in fee reported ($2,000 cited)
    • Inconsistent cleanliness; reports of dirty or unkept rooms and vomit on carpet
    • Medication shortages and missed medication administration
    • Staffing shortages, underpaid staff, and high turnover
    • Instances of missed care, falls, and inadequate supervision
    • Laundry lost or mishandled
    • Locked rooms or restricted access reported by some families
    • Administrators described as uncaring or dismissive in some cases
    • Parking issues and limited parking availability
    • Some units older or unrenovated; ongoing construction/noise (chapel renovation)
    • Over-promising at admission; misrepresentation of care capabilities
    • Behavior management issues; some residents asked to leave
    • Lack of certain specialty programs (Parkinson's program not offered)
    • Inconsistent experience across residents and units

    Summary review

    Overall sentiment in the reviews is strongly positive regarding Touchmark at All Saints’ physical campus, amenities, dining, and social life, but there are repeated and specific concerns about care consistency, staffing, and some operational issues. Many reviewers emphasize that the community is luxurious and hotel-like — with beautiful grounds, tasteful decor, and standout features such as a brand-new kitchen with stainless appliances, a chapel with Tiffany stained glass, multiple dining venues including a bistro, library, garden areas, fitness equipment, pools, and a variety of apartment layouts including spacious two-person suites. The facility is described as well-maintained and attractive in many accounts, and several reviewers call it a ‘‘home away from home’’ and a top choice for retirement in the area.

    Dining and programming receive consistent praise. Multiple reviews mention excellent and varied menus, five-star food, polite and accommodating dining staff, and special events (Wine & Canvas, mini golf, frequent classes). Reviewers also highlight abundant activities, daily classes, and a strong sense of community that helps residents form friendships and remain engaged. Wellness offerings such as fitness classes, pools, transportation services, guest rooms for visitors, and pet-friendly accommodations are noted repeatedly. Many families value the communication, visiting flexibility, and family-focused approach, with hospice nurses and some nursing staff singled out for lifesaving or exceptional care in particular cases.

    Staff quality is a central, mixed theme. A large number of reviews praise care staff, nurses, aides, dining servers, and maintenance teams as caring, attentive, fast, and professional — reviewers describe a family-like atmosphere, compassionate interactions, and coordinated efforts from management and moving coordinators. However, a notable subset of reviews reports significant staffing problems: underpaid employees, high turnover, and periods when staff were unable to manage resident behavior or meet care needs. These negative reports include missed medication administration, shortages of medications, missed care leading to falls, lost laundry, and even episodes of unclean rooms (including vomit on carpet). Some families report that administrators were dismissive or uncaring when concerns were raised.

    Operational and administrative issues appear intermittently but are significant when they occur. A few reviews call out a non-refundable $2,000 fee at move-in, describe parking challenges, and mention noise from renovations (for example, chapel renovation). There are comments about inconsistent unit conditions — while many apartments are newly renovated and spacious, others were described as older or not updated. Some reviewers felt that the community had over-promised services or clinical capabilities at admission, and a few recounted situations in which residents were asked to leave due to behavior or clinical needs, pointing to potentially strict or inconsistently-applied policies. Additionally, there are mentions of missing specialty clinical programming (Parkinson’s program not offered) that could matter for prospective residents with specific needs.

    In summary, the dominant pattern is that Touchmark at All Saints offers a high-end, activity-rich, and community-oriented environment with excellent dining and attractive amenities — for many residents and families the staff are loving, compassionate, and responsive. At the same time, there are recurring and concrete concerns about care consistency, staffing levels and turnover, medication management, occasional cleanliness lapses, and some administrative practices (fees, parking, renovation disruptions). Prospective residents and families who prioritize upscale amenities, social programming, and a strong communal atmosphere will likely find the community appealing; those for whom consistent clinical reliability or specific specialty programs are critical should probe staffing levels, medication protocols, contract terms (including move-in fees), unit condition, parking, and policies on behavior management and locked rooms during touring and contract discussions.

    Location

    Map showing location of Touchmark at All Saints

    About Touchmark at All Saints

    Touchmark at All Saints sits at 111 W. 17th St. in Sioux Falls, right on five green acres with pretty stained-glass windows in the old All Saints chapel, and you'll notice the history since the building was once an Episcopal school for girls, but now it's set up with independent living, assisted living, memory care, and even skilled nursing options-all right there so people don't have to move if their needs change. The apartments range from cozy studios to one- and two-bedroom homes, each with a kitchen, big closets, private bathrooms, walk-in showers, washer and dryer or hookups, and if you have a cat or a dog, they're allowed too, which is rare, and there's even heated underground parking so you don't have to worry during the South Dakota winters. Folks can enjoy things like the Health & Fitness Club with an indoor pool, fitness classes, and personal trainers, or they can join wellness and life enrichment programs from the Full Life Wellness & Life Enrichment™ calendar, which runs group and solo activities like music, movement, gardening, art projects-even games like shuffleboard or billiards, and there's an outdoor patio, a library, and living rooms with fireplaces for those who want something quieter.

    There's a big focus on eating well, since the chef prepares daily meals with seasonal foods and they'll handle special diets if needed, with restaurant-style dining rooms and the option for family-style meals in private spaces, and if you want something simpler, the Choice Living program lets you get just the services you need, with basics like housekeeping, laundry, utilities, and transportation. For memory care, there are smaller neighborhood settings with close staff support, sensory activities, and regular assessments by licensed nurses, and in assisted living, the trained caregivers help with daily needs but still encourage independence. Spiritual needs get attention too, since they hold weekly services in the chapel, and there are always cultural, social, and recreational activities scheduled, both on and off-site, plus transportation for shopping or appointments. Emergency help is up 24 hours, there are non-smoking buildings, you can get an apartment with hardwood-style floors and vaulted ceilings, and people say the Tiffany stained-glass is worth seeing since it's the last of its kind in the whole state. Touchmark at All Saints focuses on supporting residents' changing needs, offering lots of care levels, and giving everyone a choice in how they live, whether that's taking fitness classes, reading in the library, joining group activities, or just relaxing in a peaceful spot.

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