Overall sentiment in the reviews for Washington Crossing is strongly positive, with consistent praise for staff, cleanliness, apartment size, and the breadth of on-site amenities. Many reviewers emphasize a warm, homey atmosphere created by friendly and attentive staff who make residents and families feel welcome. The facility is repeatedly described as very clean and well-maintained, and staff are characterized as patient, helpful, and able to ease difficult transitions. Several reviewers explicitly recommend the community and say their loved ones were made comfortable and at home.
Facilities and living spaces receive frequent praise. Apartments are described as big, bright and spacious, including two-bedroom units with dens and large room sizes. Notable in-unit features include full kitchens (stove, refrigerator, dishwasher and sink) and heated flooring in apartments, which reviewers highlighted as a comfort advantage. The property offers underground heated parking, which is appreciated for convenience and safety. Shared amenities are comprehensive: a large dining area, movie theater, gym with equipment, library, woodshop, garden/outdoor space, game room, and laundry facilities. Reviewers note that the layout and apartment sizing work well for residents and that the location is convenient for families and close to services like a hair salon and convenience store.
Activities and services are another strong point. The community runs a variety of activities — card games, bingo, Wii bowling and similar social options — and describes a pleasant, social atmosphere among residents. Practical services such as weekly linen change and biweekly apartment cleaning are offered and valued by families. Additional conveniences like 24/7 coffee and juice service and on-site chef support a comfortable daily life. Several reviewers called out the dining experience as well-presented with multiple meal choices (some saying there are four choices) and tasty meals, noting a large and beautiful dining room that supports social dining.
The most notable area of concern across the reviews is dining quality consistency. While many reviewers praise the on-site chef and tasty, well-presented meals, a subset reported undercooked items (specifically undercooked food and flabby chicken wings) and less appealing dessert choices (fruit cocktail cited), and described meals as ‘‘not gourmet.’’ A few reviews also mentioned limited meal options, creating a mixed picture on dining satisfaction. These comments suggest variability in day-to-day meal execution or menu selection that prospective residents should explore further.
Other minor negatives include mentions of occasional building quirks and that the move/transition process can be difficult for some residents, though multiple reviewers also said staff helped make transitions easier. In balance, the dominant themes are positive: a helpful and caring staff, clean and comfortable living spaces, plentiful amenities and activities, and overall resident satisfaction. Prospective residents and families should focus on asking about current dining menus and sample meals during a tour, inquire about the cleaning/linen schedule and any building specifics that might affect personal preferences, and weigh the generally strong community and service support against the reported variability in food quality.
