Mirador estimate
    $6,000/month

    Park Hills West Assisted Living By Golden Millennium Enterprises LLC

    5910 S 118th St, Hales Corners, WI, 53130
    3.0 · 4 reviews
    • Assisted living
    • Memory care
    AnonymousCurrent/former resident
    1.0

    Understaffed mismanaged home; money stolen

    I appreciated that some staff clearly cared and a few residents seemed happy, but I found the place badly mismanaged and chronically understaffed with mostly temp workers who didn't know residents. I personally had money stolen by a temp, felt the owner cared only about profit, and would recommend a smaller home where regular staff can give real attention.

    Pricing

    $6,000+/moSuiteAssisted Living

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    3.00 · 4 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.0
    • Staff

      1.0
    • Meals

      3.0
    • Amenities

      3.0
    • Value

      3.0

    Location

    Map showing location of Park Hills West Assisted Living By Golden Millennium Enterprises LLC

    About Park Hills West Assisted Living By Golden Millennium Enterprises LLC

    Park Hills West Assisted Living by Golden Millennium Enterprises LLC sits in a single-story ranch home surrounded by trees in a quiet, safe neighborhood, and cares for up to 20 residents in a homelike setting where people often say the staff, many with over a decade of service and more than 40 years of experience altogether, really know the seniors who live there and take time to help them every day. The community helps seniors who need different levels of care, including assisted living, memory care for Alzheimer's or dementia, independent living for those who want a simpler lifestyle, and skilled nursing for complex health needs, all within the same setting so people can stay as their needs change, which some call a continuing care retirement community or CCRC.

    The focus at Park Hills West is always on warmth, comfort, and safety, so residents can feel at ease, with secure spaces meant to prevent wandering and reduce confusion, especially for those with memory loss, and staff like their Resident Assistants stay awake and available 24 hours a day for support, reassurance, and supervision. There are handicap-accessible bathrooms with walk-in tubs and showers, wide doorways, and wheelchair-accessible features throughout the home, and safety is boosted by advanced security systems and a 24-hour call system so help is always close by.

    Residents can choose from private furnished suites, each with Wi-Fi, cable TV, and phone service, and everyone gets meals prepared for their needs with help from an RN and a dietitian, and laundry, housekeeping, and linen services are part of daily life, so families don't have to worry about those chores. There's a peaceful garden outside that everyone can enjoy, and an elegant living room inside with a fireplace for relaxing or chatting. The staff follow a program called MOSAIC, which is a relationship-based way of giving care, and they design daily activities, memory-enhancing exercises, and group events around each person's interests or needs, from stimulation exercises for memory to special outings with families and even room for pets.

    Physical therapy, wound care, hospice, palliative, and end-of-life care are all provided on site, with nurses and doctors on call around the clock, and the staff coordinate medical visits, prescriptions, lab work, psychiatric or podiatry visits, and also help with bathing, dressing, medication, and personal support. Social life gets attention here too, with leisure activities, a library, outings, daily newspaper delivery, and room for residents to practice their faith if they wish. Most residents find they can keep their independence with help as they need it, and people often mention that staff go the extra mile to keep dignity and self-esteem at the center of care, whether that means encouraging favorite hobbies, helping with emotional support for anxiety or depression, or making sure residents can stay active and involved in decisions about their lives.

    The setting feels more like a house than a facility, thanks to the single-story ranch layout, wooded lot, and community spaces where people gather, and while Park Hills West doesn't try to hide that they've faced some staffing and management issues, past families rate their memory care services highly, and the care team seems dedicated to improvement. Seniors and their families have options for respite stays, money management, transportation to doctors, therapies for recovery and everyday help, and even special diets. Park Hills West encourages families to visit, join outings, or just stop in for a chat, so residents can keep strong bonds with those who matter most to them.

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